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Used 888-431-2612 Email Dealer
Service 888-604-6206

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Reviews

Average Ratings

4.8
378 lifetime reviews.
  • Excellent service and great deal

    Art and Usama were great to work with and gave us a great deal. Art went out of his way to make certain we had both keys, as one was originally mi...

    Dealer Response

    Hi Randy, We sincerely appreciate your feedback on the 5 Star service that Art and Usama provided to you! Thank you for taking time out of your da...


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    Art and Usama were great to work with and gave us a great deal. Art went out of his way to make certain we had both keys, as one was originally missing, I expected to be treated with the traditional used car treatment asking me to buy a $300 second key, but Art was all over it and shipped it out. Then on top of that, the rear security screen cover on the X5 was missing and we didn't notice until we came home. Art expeditiously shipped it out to us and it it perfect. No run around here these guys are awesome.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Randy, We sincerely appreciate your feedback on the 5 Star service that Art and Usama provided to you! Thank you for taking time out of your day to let us know about the service you received as our staff strives to ensure our guests leave our dealership happy. We look forward to doing business with you again soon and hope you have a wonderful day! -Your Long Beach BMW team


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  • Great Service Brian Morgan

    Brian Morgan is an amazing Service Advisor ant the staff at LB BMW always take great care of me.


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    Brian Morgan is an amazing Service Advisor ant the staff at LB BMW always take great care of me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    Service done efficiently. Cost of repairs were within original estimate. Facilities and staff are top notch. Car returned within promised time. Gr...


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    Service done efficiently. Cost of repairs were within original estimate. Facilities and staff are top notch. Car returned within promised time. Great experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service

    Great experience and customer service with the service department.


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    Great experience and customer service with the service department.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Long Beach BMW

    shuttle service and got to work on time! Brian Woolverton is a top notch service advisor and I couldn't ask for better customer service from the e...


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    shuttle service and got to work on time! Brian Woolverton is a top notch service advisor and I couldn't ask for better customer service from the entire team at Long Beach BMW.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excelllent!

    Drop car off, got shuttled home, car was done within an hour or 2, came to pick it up and was in and out in 5 minutes! Cant beat that customer ser...

    Dealer Response

    Hi Kim, We are so glad that you enjoyed your visit! We sincerely appreciate you taking time out of your day to tell us about your experience with ...


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    Drop car off, got shuttled home, car was done within an hour or 2, came to pick it up and was in and out in 5 minutes! Cant beat that customer service level!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kim, We are so glad that you enjoyed your visit! We sincerely appreciate you taking time out of your day to tell us about your experience with our staff and that we provided you with quick and efficient service. We look forward to seeing you again soon! -Your Long Beach BMW team


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  • Clean facility

    My service advisor Bryan Morgan take care my problem right away and he offer me a loaner car til my car done fixing it. He had a great personality...

    Dealer Response

    Hi Sochea, We sincerely appreciate your feedback on the 5 Star service you received from Bryan! Thank you for taking the time to review us and tel...


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    My service advisor Bryan Morgan take care my problem right away and he offer me a loaner car til my car done fixing it. He had a great personality and great customer services.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Sochea, We sincerely appreciate your feedback on the 5 Star service you received from Bryan! Thank you for taking the time to review us and tell us about your experience with our Service Department. We look forward to doing business with you again soon! -Your Long Beach BMW team


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  • Long Beach BMW

    Excellent communication and service! Miguel, my Service adviser was extremely helpful and his knowledge of the BMW warranty policies were very hel...

    Dealer Response

    Hi James, We are so glad that Miguel provided you with excellent communication and service! Thank you so much for your feedback on your experience...


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    Excellent communication and service! Miguel, my Service adviser was extremely helpful and his knowledge of the BMW warranty policies were very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi James, We are so glad that Miguel provided you with excellent communication and service! Thank you so much for your feedback on your experience with us and we look forward to seeing you next time! -Your Long Beach BMW team


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  • Long Beach BMW

    Very friendly and professional. I will definitely go back for future service needed.

    Dealer Response

    We sincerely appreciate you taking time out of your day to review us! Thank you so much for your feedback on your experience and we look forward t...


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    Very friendly and professional. I will definitely go back for future service needed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely appreciate you taking time out of your day to review us! Thank you so much for your feedback on your experience and we look forward to seeing you again soon! -Your Long Beach BMW team


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  • GREAT CAR PURCHASE EXPERIENCE!

    Marty is a very professional saleswoman. Enrique the financial manager is very good at his business as well. I absolutely recommend Long Beach BMW.

    Dealer Response

    Hi Fan, Thank you so much for your feedback on your purchasing experience with Marty and Enrique! We sincerely appreciate you taking the time to r...


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    Marty is a very professional saleswoman. Enrique the financial manager is very good at his business as well. I absolutely recommend Long Beach BMW.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Fan, Thank you so much for your feedback on your purchasing experience with Marty and Enrique! We sincerely appreciate you taking the time to review us and we hope you have a wonderful day! -Your Long Beach BMW team


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