Mazda and Volkswagen of Fredericksburg

Reviews

Average Ratings

4.5
259 lifetime reviews. Includes reviews of Mazda and Volkswagen of Fredericksburg from DealerRater.com
  • Hassle-Free Experience

    This was the best and easiest car buying experience. The first time we visited the dealership, we were amazed by the fact that the salesmen were n...


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    This was the best and easiest car buying experience. The first time we visited the dealership, we were amazed by the fact that the salesmen were not pushy and did not try to convince us to buy a car that day. We were genuinely impressed. I went online to do more research and talked to others who had purchased from Bill Britt. Everything I read and every review I received were completely positive. When we returned to the dealership two days later (over a holiday weekend) the salesman we spoke with before (Don) remembered us and the exact car we were interested in. They gave me a fair price for both the new car and my trade-in (completely hassle-free). They were also very thorough about going over all the paperwork and owner's manuals. I am a North Carolina resident who just happened to be visiting my brother when I chose to purchase a new car. I would seriously consider driving back to Fredericksburg to purchase from Bill Britt Motors in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Direct & to the point
    June 28, 2017

    Both parties recognized the deal and it was done quickly. It was a good discussion about the economics of the deal. I like the experience.

    Mazda Volkswagen of Fredericksburg

    Dear Wrkich, Thank you for the great rating. We're pleased that our team of Sales Consultant Rob Lundberg, Sales and Finance Manager Sean Davis a...


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    Both parties recognized the deal and it was done quickly. It was a good discussion about the economics of the deal. I like the experience.

    Does recommend this dealer
    Mazda Volkswagen of Fredericksburg

    Dear Wrkich, Thank you for the great rating. We're pleased that our team of Sales Consultant Rob Lundberg, Sales and Finance Manager Sean Davis and Service Advisor Tony DiCino were helpful in your search for a new vehicle. With our Fast Fair Simple sales process, we believe in being transparent. Our goal is to provide fair prices in a quick efficient process that focuses on meeting your needs. We're pleased that our team at Mazda and Volkswagen of Fredericksburg provided you the excellent experience we want for everyone who visits our dealerships.


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  • Painless and easy
    June 16, 2017

    Buying my VW was painless and easy from great trade in value to excellent finance department and top notch sales associate. I wasn't mobbed the mi...

    Mazda Volkswagen of Fredericksburg

    Dear Bugged Out, We want car buying to be painless for everyone. That's why we created our Fast Fair Simple sales process. It's designed to simpli...


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    Buying my VW was painless and easy from great trade in value to excellent finance department and top notch sales associate. I wasn't mobbed the minute I got on the lot and was able to too take my time looking at vehicles and when I needed a sales associate I was quickly accommodated. Brian K my sales person was thorough and answered all my questions about multiples vehicles and made the process very painless and easy. Finance was also painless and easy as Steve was cut and dry and made the process as fast ands easy as possible. The best part was after the purchase I left a few items in my old vehicle and after a few days later two other associates went out of their way to recover the items for me (Thanks Starling and Rich). Five stars and highly recommended for a painless easy car purchase.

    Does recommend this dealer
    Mazda Volkswagen of Fredericksburg

    Dear Bugged Out, We want car buying to be painless for everyone. That's why we created our Fast Fair Simple sales process. It's designed to simplify the purchase for you and to help our staff focus on listening to your priorities and offering you whatever information you need to make the car-buying decision that works for you.That's also why we switched to a non-commission sales plan for our sales team and and why we call them "Sales Consultants." We're pleased that you got the full team effort - from Sales Consultant Brian Kickuth to Finance Manager Sean Davis to Sales Managers Rich Tippey and Starling Lawson pitching in to get you the items you left behind. At Huber Motor Cars, we are "driven to a Higher Standard" and it sounds like each of these gentlemen delivered for you. Thank you for taking the time to share your experience at Volkswagen of Fredericksburg. We appreciate it.


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  • Excellent customer service
    June 1, 2017

    I had a very bad experience with the two previous Mazda dealers I've visited before I went to Mazda Of Fredricksburg. I received a very welcomin...

    Mazda Volkswagen of Fredericksburg

    Dear westie11, We're pleased that Mazda of Fredericksburg Sales Consultant Blake Cartin and Finance Director Michael Somuah provided you the profe...


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    I had a very bad experience with the two previous Mazda dealers I've visited before I went to Mazda Of Fredricksburg. I received a very welcoming and stressless experience at this dealership. It was a pleasant experience everyone was kind and very helpful. The sales person Blake was awesome and went beyond his job to help me out. And it was a pleasure to do business with the finance person Michael he was very easy to talk with. Thank you both for all your help. Be blessed.

    Does recommend this dealer
    Mazda Volkswagen of Fredericksburg

    Dear westie11, We're pleased that Mazda of Fredericksburg Sales Consultant Blake Cartin and Finance Director Michael Somuah provided you the professional service that you deserve. Our Fast Fair Simple sales process is negotiation free and is meant to remove the stress, games and gimmicks of car buying. At Huber Motor Cars, we believe in being straightforward with people because we care about developing a good relationship with everyone who visits our stores. That's why our mission is to "sell great cars and deliver excellent service with absolute integrity." Thank you for choosing to do business with us. We look forward to seeing you again when your vehicle needs service - or any time you want to stop to say hello or have a few questions.


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  • Not the usual car shopping experience!
    May 26, 2017

    I usually find car shopping a rather daunting process. I like to take my time and do my homework. I am so turned off by the "I'll tell ya what I'm...

    Mazda Volkswagen of Fredericksburg

    Dear Gigi64, At Mazda-Volkswagen of Fredericksburg we understand that people never liked the traditional way of car buying. That's why we launched...


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    I usually find car shopping a rather daunting process. I like to take my time and do my homework. I am so turned off by the "I'll tell ya what I'm gonna do", high pressure sales reps. I must admit I was pleasantly surprised at Mazda. Blake was very personable, knowledgable and so polite. He was not high pressure but answered questions and poimted out things I otherwise wouldn't have thought of. He is the kind of sales rep that makes me want to return

    Does recommend this dealer
    Mazda Volkswagen of Fredericksburg

    Dear Gigi64, At Mazda-Volkswagen of Fredericksburg we understand that people never liked the traditional way of car buying. That's why we launched our Fast Fair Simple Guaranteed sales process. It's negotiation-free and focused on listening to your wants and needs and finding the car that works for you. We've removed the games and gimmicks and are up-front about our prices and financing options to help you find what you need. Sales Consultant Blake Cartin is a great example of what it means to make the process Fast Fair and Simple. Thanks you for sharing your experience.


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  • Great overall experience
    April 24, 2017

    From Sales to Finance to service I would give this dealership an A+ Everyone listened to what I wanted and needed and were very accommodating. T...

    Mazda Volkswagen of Fredericksburg

    Thank you, Mark B. We¿¿¿re pleased that our entire team pitched in to provide you the excellent service we want every guest to experience. That¿¿¿...


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    From Sales to Finance to service I would give this dealership an A+ Everyone listened to what I wanted and needed and were very accommodating. Thanks Mark B

    Does recommend this dealer
    Mazda Volkswagen of Fredericksburg

    Thank you, Mark B. We¿¿¿re pleased that our entire team pitched in to provide you the excellent service we want every guest to experience. That¿¿¿s our goal each and every day and listening to our guests' needs and wants is key. Thank you for the feedback and for taking the time to commend Ken Thatch and Rich Tippey in Sales, Pam Sanders in Service, and Sean Davis in Finance.


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  • Honest and fulfilling
    March 3, 2017

    Everyone was very helpful, honest and fulfilling in what was promised.. We called about a 2012 Dodge Caravan and wanted to come and test drive and...

    Mazda Volkswagen of Fredericksburg

    Dear Mr. Novak, We're pleased that our team performed with integrity and flexibility in assisting you. That is always our goal and we are happy to...


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    Everyone was very helpful, honest and fulfilling in what was promised.. We called about a 2012 Dodge Caravan and wanted to come and test drive and was promised that they would hold it for us.. when traveling from upper MD, they didn't let someone else buy it knowing we were coming even though they didn't know for sure we would buy it.. And they all stayed after hours to finish the deal!! Thanks again!!

    Does recommend this dealer
    Mazda Volkswagen of Fredericksburg

    Dear Mr. Novak, We're pleased that our team performed with integrity and flexibility in assisting you. That is always our goal and we are happy to hear that Jesse Konstanty and Sean Davis did a great job. Thank you for sharing and for driving to Fredericksburg and allowing us to serve you!


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  • Best way to buy a car.
    February 11, 2017

    This was one of the easiest car purchases I have ever done. Just like my 5 previous purchases when Bill Britt owned the dealership, there was no ...

    Mazda Volkswagen of Fredericksburg

    Dear Packerfan, We're pleased you are a Mazda fan. We think they're great cars too! Thank you for the great review. We're pleased you enjoyed our ...


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    This was one of the easiest car purchases I have ever done. Just like my 5 previous purchases when Bill Britt owned the dealership, there was no pressure to buy and the vehicle prices are posted and fair. Allof there efforts were to put me in the exact vehicle I wanted at a more than fair price. I will continue to buy Mazdas because I am convinced that they are the best buy in the industry and I will continue to purchase them from Mazda of Fredericksburg aka Huber Motor Cars.

    Does recommend this dealer
    Mazda Volkswagen of Fredericksburg

    Dear Packerfan, We're pleased you are a Mazda fan. We think they're great cars too! Thank you for the great review. We're pleased you enjoyed our Fast Fair Simple Guaranteed sales process. Our goal is to make the process stress-free and transparent while offering fair prices. Thanks also for noting the team that helped you. We're proud of Stefon Lee, Kevin Sheldon and H.B. Graininger for delivering the excellent experience we want every guest to receive. Thank you and we look forward to seeing you again!


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  • Great buying experience!!!
    December 25, 2016

    Glen and Sean went above and beyond to get me the car and the best deal. My 2017 Jetta SEL is fantastic! The best car buying experience I have eve...

    Mazda Volkswagen of Fredericksburg

    Thank you, Mr. Kappler, for taking the time to write. We're pleased to have you as a loyal Volkswagen and Huber Motor Cars customer. We're also pl...


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    Glen and Sean went above and beyond to get me the car and the best deal. My 2017 Jetta SEL is fantastic! The best car buying experience I have ever had! This makes VW number two from your dealership. You have gained a loyal customer in both VW and your dealership!!!

    Does recommend this dealer
    Mazda Volkswagen of Fredericksburg

    Thank you, Mr. Kappler, for taking the time to write. We're pleased to have you as a loyal Volkswagen and Huber Motor Cars customer. We're also pleased that Glenn Goulet and Sean Davis provided you the excellent sales experience that we want everyone to receive, especially with our new Fast Fair Simple and Guaranteed process. Happy New Year and enjoy your new Jetta!


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  • Nadja was very helpful
    December 7, 2016

    I bought a Mazda from this dealer, and had the pleasure of working with Nadja. She was able to help me get any information I needed, and took car...

    Mazda Volkswagen of Fredericksburg

    Thank you, Mr. Shifflett. We are pleased that Nadja and Sean were able to effectively assist you with your purchase. We hope you have many enjoyab...


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    I bought a Mazda from this dealer, and had the pleasure of working with Nadja. She was able to help me get any information I needed, and took care of any problems I had.

    Does recommend this dealer
    Mazda Volkswagen of Fredericksburg

    Thank you, Mr. Shifflett. We are pleased that Nadja and Sean were able to effectively assist you with your purchase. We hope you have many enjoyable miles in your Mazda and don't forget to turn to Mazda of Fredericksburg when you are ready for service.


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