Mazda of Fredericksburg

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Mazda of Fredericksburg Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2014

Mazda of Fredericksburg is part of the Huber Motor Cars group where we are "driven to a Higher Standard." Our Fast Fair

...

Simple Guaranteed sales process eliminates the games of traditional car transactions and provides simple, straightforward information to help our guests find the vehicle that's best for them. You'll find our prices online and our Sales Consultants focused on your needs. Our Service and Parts Team employs certified technicians ready to keep your vehicle running at peak performance. Our mission is to sell great cars and deliver excellent service with absolute integrity. Stop by and check us out.

"We sell new Mazdas and all makes of pre-owned vehicles and provide parts and service."

Service

Tire Rotation

$19.95 and up*

Oil, Filter Change

$39.95 and up*

Wheel Balance

$59.95 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 30, 2019

    I called Fredericksburg VW to inquire about a particular VW model. I ended up speaking to and corresponding with Rich Tippey, sales manager. He was "straight... forward" and gave me figures without "playing games." It was quite refreshing and I would recommend this dealership to anyone looking to purchase a VW or Mazda.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you,CEV3. We believe car buying should be a straightforward process without games. We're glad you enjoyed working with Volkswagen Sales Manager ...Rich Tippey and that he demonstrated those qualities in his interactions with you. If you need anything else, please let us know.

  • 1.0 out of 5
    March 27, 2019

    I was lied to during the sales process, and no acceptable resolution was provided once I realized it, even though the dealership admits this occurred.... That said, I don't believe it was done out of malice. I think it was done out of lack of knowledge by the sales team, and also a bit of laziness, as they could have researched the answer to my question instead of telling me what I wanted to hear in order to seal the deal. The resolution that was provided was not satisfactory, as it involved me paying even more for something that I do not want. No alternate resolution was provided. I cannot recommend this dealership, as I'm not convinced that this would not occur again, given the lack of resolution here. Every employee I've dealt with has been nice, but unfortunately, that's not enough when you're spending such a large sum of money.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ms. Collier, We are sorry for the problem that arose regarding your vehicle. Our General Sales Manager is doing his best to find a solution that... works for you. We regret the situation that created the problem and hope we can get things resolved before long.

  • April 2, 2013

    This was the best and easiest car buying experience. The first time we visited the dealership, we were amazed by the fact that the salesmen were not pushy... and did not try to convince us to buy a car that day. We were genuinely impressed. I went online to do more research and talked to others who had purchased from Bill Britt. Everything I read and every review I received were completely positive. When we returned to the dealership two days later (over a holiday weekend) the salesman we spoke with before (Don) remembered us and the exact car we were interested in. They gave me a fair price for both the new car and my trade-in (completely hassle-free). They were also very thorough about going over all the paperwork and owner's manuals. I am a North Carolina resident who just happened to be visiting my brother when I chose to purchase a new car. I would seriously consider driving back to Fredericksburg to purchase from Bill Britt Motors in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 14, 2019

    I was looking for a very specific combination of model, trim, and price. Stefon gave me the information I needed, provided constant communication, and... helped close the deal fast and easy. All parties were satisfied with the sale.

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear DM, We're glad Sales Consultant Stefon Lee could help you find the exact vehicle you sought and provided excellent communication. Our sales proce...ss is known as Fast Fair Simple Guaranteed and was designed with our guests in mind - to make it as quick and transparent as possible. Thank you for the recommendation of the Mazda and Volkswagen of Fredericksburg team.

  • 5.0 out of 5
    March 14, 2019

    Excellent service department. Very knowledgeable people. Pam, Mate and Joshoua were great Definitely need to offer loaner cars again though for service.... Not having loaner had caused a lot of inconvience for me, for getting the warranty issue fixed

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the praise of the Volkswagen of Fredericksburg Service Team, including advisors Pam Willis, Nathan Jones and Joshua Blochowicz. Thank yo...u also for your input. We will pass that along.

  • 5.0 out of 5
    February 28, 2019

    Everything was great, only thing I recommend is offering free oil changes and allowing customers to discuss pricing options instead of being a haggle free... dealership

    5.0 out of 5
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    3.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Brooke, Thank you for choosing Mazda of Fredericksburg for your recent purchase and thank you for your recommendation of our dealership. We value... all feedback and appreciate your input. If you need anything else, don't hesitate to reach out to Sales Consultant Stefon Lee.

  • 5.0 out of 5
    February 27, 2019

    I will highly recommend this dealership to others. The Salesperson and Finance Manager both were very professional and compassionate. This is the first... dealership I have gone to that I didn’t feel pressured or stressed out. It was a very pleasant experience.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Renee, We believe in making car buying simple and stress-free. That's why we're straightforward with information including our prices. We believe... that is part of delivering excellence. We're glad you enjoyed working with our Sales Team and appreciate that you highly recommend us.

  • 5.0 out of 5
    February 18, 2019

    For my second service with my 2018 Golf, I went with Fredericksburg VW again, and found it to be a painless experience. Grabbed some coffee and a couple... snack bars while I waited. Investing in a service plan was a good choice as well, since my services are free until 76k.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kev, Thanks for the great recommendation of our Service Team. We're pleased you found the experience and our facility - including some nice snacks ...- worthy of a 5-star rating and that you enjoy the perks of the service plan. Whenever your Golf is ready for the next maintenance, we would be happy to help.

  • 4.0 out of 5
    February 1, 2019

    Warranty repairs done. Gave us free rental car . All staff considerate and professional. All oil changes done there at very competitive price every time.... Good dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Stacey R., It's great to hear you found our team to be professional and considerate during your recent visit to our Service Department. We believ...e in offering fair prices for both sales and service and in operating with absolute integrity. Thank you for your recommendation of Volkswagen of Fredericksburg.

  • 5.0 out of 5
    January 26, 2019

    I would like to say that Stefan Lee went above and beyond to make sure that our experience with your company was the best that it could be. He stayed after... hours as well as coming in on his day off so he could help us purchase our new Mazda quickly. Furthermore, we never once felt pressured as so many other sales representatives can make you feel with the purchase such as this. Stefon even went as far as following up with phone calls to make sure we were able to operate our new vehicle and even gave very helpful suggestions for the care as well. Our overall experience with Fredericksburg Mazda has been exceeding pleasant and we are grateful for the special care we received. We have already been recommending your dealership as well as Stephans services to our friends. Thank you for making our experience exceptional. Fondly, George and Kimberly Wood

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Mr. and Mrs. Wood, Our goal with every guest is to deliver excellence so it's great to hear you found Sales Consultant Stefon Lee did just that. ...We don't believe in hype, games or gimmicks. We are here to serve our guests by providing straightforward information and a low-pressure atmosphere to help you find the vehicle that fits your needs. Thank you for recommending us to your friends.

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