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Reviews

Average Ratings

3.8
15 lifetime reviews.
  • All Around Excellent Experience

    I took my 2008 Mitsubishi Outlander in to Schaumburg Mitsubishi for a regular service check. While waiting, I decided to look at the new cars in t...


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    I took my 2008 Mitsubishi Outlander in to Schaumburg Mitsubishi for a regular service check. While waiting, I decided to look at the new cars in the showroom. I was fortunate that salesperson, Jason L., approached me and offered to answer any questions and give me any help that I might need. He was knowledgeable, professional, patient, and a pleasure to work with. We discussed many options and equipment plans until we were able to select what has turned out to be the perfect Outlander for me. This was a great experience for me and I highly recommend this dealership and my salesman, Jason L. I also want to mention that the service department is also excellent.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Love Jason Lamorte!!

    I met with Jason Lamorte about possibly buying or leasing a 2017 Mitsubishi Mirage. He was super cool, down to earth, helpful and easy to work wit...


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    I met with Jason Lamorte about possibly buying or leasing a 2017 Mitsubishi Mirage. He was super cool, down to earth, helpful and easy to work with. I am usually a huge internet researcher and found Jason and did my homework before seeing him. Although I did not end up buying a Mitsubishi and only went through the test drive, negotiation process (ended up sticking with a Kia), I found him to be refreshing in what is normally a torturous process.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Don't go here!!!

    Purchased vehicle end of November after speaking with them online for a week or so. The day I bought the vehicle it was pouring rain so I couldn't...


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    Purchased vehicle end of November after speaking with them online for a week or so. The day I bought the vehicle it was pouring rain so I couldn't look the vehicle over that well. A week later I noticed the coolant cap is missing and there was a recall on the windshield wiper motor from back in October. Funny thing is my wipers stopped working this morning. They tell you that they inspect all their preowned vehicles but that's not true. How can you sell a vehicle with no coolant cap and with a current recall. I definitely will never buy a vehicle from this place again. Let alone their ad on this site said the vehicle was 4 wheel drive and that in fact was a lie....They are what gives dealerships a bad name.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great service and exceptionally friendly

    This is the second car I buy here. The sales staff was amazing and the selling process was hassle free. It's was a great experience and would reco...


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    This is the second car I buy here. The sales staff was amazing and the selling process was hassle free. It's was a great experience and would recommend this dealer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Misleading

    Shame on this dealer. They promoted a car on cars.com for a specific price. After getting assurances the car was in stock and the quoted price was...


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    Shame on this dealer. They promoted a car on cars.com for a specific price. After getting assurances the car was in stock and the quoted price was accurate we traveled 2 hours only to be told I was ineligible for the rebates and the price jumped substantially. No mention of the rebates on cars.com or in the three emails and two phone calls I made to the dealer even though I specifically asked. Cars.com should also have a policy preventing this type of stuff. Prices should include full disclosure.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    4 people out of 6 found this review helpful. Did you?

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  • Excellent buyer experience

    We.went there first ,to look at a specific car ,and then go to another dealer to.compare.Never made it.Bought the car at Mitsubishi.There was no p...


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    We.went there first ,to look at a specific car ,and then go to another dealer to.compare.Never made it.Bought the car at Mitsubishi.There was no pressure to buy,and since our trade in was purchased there,we got a fair offer.Highly recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • GREAT JOB Schaumburg Mitsubishi

    I purchase my third Mitsubishi from this dealership last month.Had a 7 year old Mitsubishi Endeavor and it was time for a new one.I ended up getti...


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    I purchase my third Mitsubishi from this dealership last month.Had a 7 year old Mitsubishi Endeavor and it was time for a new one.I ended up getting a new 7 passenger Outlander and I love it; great ride, good gas mileage and I feel very safe driving it.I was a little concerned because I have average credit but they got me 0% financing .Reed is the guy you need to see, very knowledgeable, low pressure and he got me a way better deal than a competing dealership in the area.The whole experience was great, the time I spent at the dealer though was a little too long but they were very busy so I understood. Thanks for everything guys and I'll see you in a few years for my next car.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Higher than normal financing, boarder line scam.

    Went to a competing dealer and was approved for a 2014 Outlander at 9% with Zero down payment. Thinking the monthly payments were higher than what...


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    Went to a competing dealer and was approved for a 2014 Outlander at 9% with Zero down payment. Thinking the monthly payments were higher than what I wanted to pay I sought out a 2012 Outlander $3,000 less offered at this dealership. After being pre-approved I was asked to put 3 times the down payment amount I offered and was offered a 19% rate. (Double the amount the competitor offered 1 week earlier) I recently read a consumer response that mentioned a similar situation but this consumer didn't realize the higher than normal financing till after purchase. (Something I shouldn't have taken lightly) Buyers beware. Oh and my credit score is 690+ how did I get a 19% rate (current market rate is 4%). The response provided for the extra down payment was the amount the finance company would cover was lower than the sale price. I believe this is what the finance company thought the vehicle is worth. Regardless to all the earlier reviews they are far from accommodating.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Ask for Jason he's the Man!!!

    I purchased my 2014 Mitsubishi Outlander Sport from Jason. I came in for a test drive on a Saturday and recieved a lot of information fromt them t...


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    I purchased my 2014 Mitsubishi Outlander Sport from Jason. I came in for a test drive on a Saturday and recieved a lot of information fromt them to compare to other SUV's. I called Jason back the following Friday with other deals I found throughtout the web and he gave me a deal that beat everyone. He was very transparent and honest during the whole process with a good sense of humor. Chris, who helped get the financing, was great as well. If Jason and Chris help you out you're in good honest hands.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Still Cruising

    I bought my 2004 Eclipse Spyder in the fall of 2003 from Reed Peterson. Reed was extremely knowlegable and helpful in getting the car with the exa...


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    I bought my 2004 Eclipse Spyder in the fall of 2003 from Reed Peterson. Reed was extremely knowlegable and helpful in getting the car with the exact specs that I wanted. The first time I brought the car in for an oil change, Reed asked me how I liked the car. I jokingly told him to ask me after the car had 100,000 miles on it. The car now has 126,000 miles on it and still runs great and I love it! I committed to having all servicing(outside of buying tires) done at the dealership. As I live about 15 miles from the dealership, I would not have continued to go back over 10 years if I was not thoroughly satisfied with every aspect of the service department. I'm thoroughly happy with any service I have had done. Appointments are easy to make, staff is extremely courteous, and, most importantly, the work is done with quality. Within the next few years, I know I will be replacing the Spyder with an Outlander. No question that I will return to Schaumburg Mitsubishi and, hopefully, Reed Peterson. Five stars all the way around

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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