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Reviews

Average Ratings

4.1
30 lifetime reviews.
  • Shamaley is the greatest!

    Everyone was very helpful and took great care in ensuring that I receive the vehicle that I wanted and what was right for me. All the staff I enco...

    Dealer Response

    Thank you for your kind words, Karen. I am pleased to hear that everyone you encountered treated you well. If there is anything else I can do to f...


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    Everyone was very helpful and took great care in ensuring that I receive the vehicle that I wanted and what was right for me. All the staff I encountered were very pleasant extended their help when and if needed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, Karen. I am pleased to hear that everyone you encountered treated you well. If there is anything else I can do to further your satisfaction, please let me know. David Logston, General Manager


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  • JDICKASON

    Excellent dealership....I've used for many years both in the service department and shopping f5new cars. I've referred many aquantiences..


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    Excellent dealership....I've used for many years both in the service department and shopping f5new cars. I've referred many aquantiences..

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thank You

    This is the second time I do business here at Shamaley and both experiences were great. I would like to thank our salesman Javier and Jason at fin...

    Dealer Response

    Hello JLL, thank you for reviewing Javier and Jason! We are thrilled to hear they did a good job, and that we could earn your repeat business!


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    This is the second time I do business here at Shamaley and both experiences were great. I would like to thank our salesman Javier and Jason at finance. Great job and love our GMC Acadia.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello JLL, thank you for reviewing Javier and Jason! We are thrilled to hear they did a good job, and that we could earn your repeat business!


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  • Great customer service!

    First time purchasing a car at a dealership and the staff was awesome, they were very professional and worked out everything so I could have my ne...

    Dealer Response

    Hi JL, thanks for your kind words! We appreciate your business!


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    First time purchasing a car at a dealership and the staff was awesome, they were very professional and worked out everything so I could have my new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi JL, thanks for your kind words! We appreciate your business!


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  • Great Service!

    Kevin was a great help with making it as easy as possible to purchase a used Toyota truck that we needed right away. We told him what we needed an...

    Dealer Response

    Thank you for your business, Diana! Glad to hear Kevin did a great job!


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    Kevin was a great help with making it as easy as possible to purchase a used Toyota truck that we needed right away. We told him what we needed and how much. He made sure he got us the BEST possible deal and we left completely satisfied!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business, Diana! Glad to hear Kevin did a great job!


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  • previous review was a mistake

    I had posted a review but accidentally made a mistake regarding the dealership. I bought a car with shamaley ford which I had a bad experience wit...

    Dealer Response

    Thank you Abraham for the kind words! Thank you for taking the time to write us a review and for the kind words about Bob. We thank you for your b...


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    I had posted a review but accidentally made a mistake regarding the dealership. I bought a car with shamaley ford which I had a bad experience with but no with shamaley Buick GMC, when i went there Bob nicely assisted me and helped me a lot he provided a great service to ensure my satisfaction and I was totally pleased with him and his service really great service sorry for the mistake and inconvenience

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Abraham for the kind words! Thank you for taking the time to write us a review and for the kind words about Bob. We thank you for your business and look forward to your next visit!


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  • Great service

    Went over liking for a new or used car and got a great service by Bob Nicely great service he went an extra mile to Find us the best deal

    Dealer Response

    Thank you Samantha for the kind words about Bob! We thank you for your business and look forward to your next visit!


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    Went over liking for a new or used car and got a great service by Bob Nicely great service he went an extra mile to Find us the best deal

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Samantha for the kind words about Bob! We thank you for your business and look forward to your next visit!


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  • Bought a used car on sat

    Bought a car on Saturday and left the car there the same day so they can wash it and fill out the tank with gas and they can do the detail car was...

    Dealer Response

    Hello Abraham, thank you for bringing this to my attention. I am sorry the car wasn't ready when you came to pick it up. I would like to make th...


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    Bought a car on Saturday and left the car there the same day so they can wash it and fill out the tank with gas and they can do the detail car wash went over Monday to pick it up at 4:30 pm after I got out from work and my car was not ready I had wait almost 2 hours more in order to take my car even tho the reason why I didn't took it on Saturday was because I didn't wanna wait there 2 hours so they can get it ready but ended up to be the same. My sales person knew I was going to pick it up that day but she wasn't there that day for some reason the attention was not the same as the first time I went over to buy the car some how bad exp.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hello Abraham, thank you for bringing this to my attention. I am sorry the car wasn't ready when you came to pick it up. I would like to make this right, please visit me so I can fill up your gas tank and speak to you so I can ensure your total satisfaction with your purchase. Please email me on when is a good time to do this for you. David Logston General Manager dlogston@Group1Auto.com


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  • Customer

    I had a GMC Recall and a minor air pressure requirement, Mr. Wooten, Shamley Tech., addressed the problem, even though I did'nt have an appointmen...

    Dealer Response

    Keith, thank you for reviewing our store and Mr. Wooten in particular! We are thrilled to hear we handled the recall so efficiently.


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    I had a GMC Recall and a minor air pressure requirement, Mr. Wooten, Shamley Tech., addressed the problem, even though I did'nt have an appointment, it was taken care quickly and efficiently. I recommend Shamley Buick/GMC Service to everybody, Las Cruces GMC Owners.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Keith, thank you for reviewing our store and Mr. Wooten in particular! We are thrilled to hear we handled the recall so efficiently.


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  • terrible service

    I've always made this my go to facility whenever I need something inspected or repaired. I've always had great customer service and every advisor ...


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    I've always made this my go to facility whenever I need something inspected or repaired. I've always had great customer service and every advisor has fulfilled my needs and answered all my questions however today was the last time I will ever go back there. Isaac , my service advisor was extremely rude and didn't want to help me out with any of my concerns. I had an appointment at 1p.m and upon my arrival he questioned me about why i was there and i told him my reason and his response was that his mechanics were to busy right now and maybe i should've came a little earlier. I needed my tire pressure checked and I also had a concern about a squeaking noise coming from my tires and i brought that up to him and he answered me with the same response. Also , every time I've arrived they always check me in and make me sign a paper , this time around he didn't do any of that. Im very disappointed and unpleased with his service.Therefor i will no longer go there, specially with him .

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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