[{"id":561466,"personPtyId":54361081,"firstName":"Amanda","lastName":"Straughn","titleText":"Sales Consultant","shortBioText":"","emailTxt":"astraughn@crownauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/010302854a13.jpg","drDealerId":3841,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559295,"personPtyId":39751522,"emailTxt":"LLatif@asburyauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3841,"certifiedEmployee":false},{"id":561520,"firstName":"Aaron","lastName":"Seaver","titleText":"General Manager","emailTxt":"aseaver@crownauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3841,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":563008,"firstName":"Jim","lastName":"Antonopoulos","titleText":"Sales","emailTxt":"dantonopoulos@crownvolvo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3841,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":513557,"personPtyId":41234436,"firstName":"Judy","lastName":"Fonner","titleText":"Sales Consultant","shortBioText":"Passionate about Volvo. I own a Volvo myself. Finding the right vehicle for my customers, who I also call my friends, is what makes a perfect day for me. My goal is to treat my customers like I would want to be treated, with respect and compassion.","emailTxt":"jfonner1@crownauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/722e5b85c1de.jpg","drDealerId":3841,"dealerEmpStartDtUtc":"1443657600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":513553,"personPtyId":41234508,"firstName":"Rebecca","lastName":"Hernandez","titleText":"Sales","emailTxt":"xhernandezrodriguez@crownauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d9cd09b767ae.jpg","drDealerId":3841,"dealerEmpStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 9:00 PM

Crown Volvo Cars Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 9:00 PM

Tuesday

7:30 AM - 9:00 PM

Wednesday

7:30 AM - 9:00 PM

Thursday

7:30 AM - 9:00 PM

Friday

7:30 AM - 9:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2015

Service

Oil, Filter Change

$19.95

Tire Rotation

$19.95

Battery Service

Complimentary

Air Filter Replacement

$92.75 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.5 out of 5 3.5
157 lifetime reviews. Includes reviews of Crown Volvo Cars from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    November 13, 2018

    Staff very helpful, it's 4 and not 5 because I didn't get any advice about service, when I should take the car(mileage)? And what is recommended?

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Amanda Straughn

    Sales Consultant

    NOT RATED

  • 1.0 out of 5
    September 22, 2018

    I contacted them and inquired regarding one of the vehicles on their lot. Shortly after I was contacted by one of the sales rep. I was informed that... vehicle is a excellent condition I was even quoted a price which was lower than the advertised price on the net. Next day I went to the dealership. Right from the start I observed the vehicle had damage to couple body panels. Also the price that I was quoted on the phone was no longer valid. They knew that I was coming from different state over 120 miles away to pick up the car. I do not recommend this dealership.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 28, 2018

    Judy and Rolando were both fantastic. Friendly, knowledgeable. Made both my husband and I feel like we were the most valuable customer. We had driven... about 4.5 hours to reach this dealership and I would do it again the next time we buy vehicles.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 14, 2018

    I bought a used van from this place only to find out they never checked out the van at all, they were supposed to do a 130 point check which I felt was... a good thin=g to do for the used van I was buying from them. Unfortunately for me they did not even bother to open the hood at all, the battery thermals were total full of corrosion and the battery box that the battery was in was half full of water, I found this out when I had to replace the battery the next day after getting the van, that cost me about $200, and then I took my Grand kids to Great Wolf Lodge, it would not start after getting there and checking in, had to have it towed to a car shop to fix it, they told me the charging system was bad and they had to replace the alternator which cost me over $700 more on top of the cost of the van and the new battery. I called Todd the service manger there and got his voice mail and of course never heard back from him, I went to the dealership and they would not do anything about the problems or anything at all to make me happy with my purchase from them . STAY AWAY FROM ANY CRWONS IF THEY TEART THEIR CUSTOMERS THIS WAY! IF I HAVE MADE SDOMEONE NOT PURCHASE FROM THEM THEN AT LEAST I SAVED THAT PERSON FROM THRE BULL I GOT FROM THEM!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2018

    Great service in the buying process. Desi was knowledgeable and patient. Shopped ALL dealerships in 100 mile radius and they were the best!!! Managers,... Matt and Rolando were great too,

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2017

    The entire team of Crown Volvo were professional, excellent in customer service and they made me feel like a family member. They are seriously amazing... people! I can’t imagine doing business somewhere else because that is how awesome they are! They have my heart!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2017

    very responsive to my initial inquiry but not oversell, really wanted to help me with what I wanted.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    June 8, 2017

    Car returned a day late and would not have been returned even then if I had not called. They left me stuck without the car and did not even bother to tell... me they'd bumped be from their service line the day before when the service was promised. When they finally returned the car they'd left grease on the roof liner that I'm not sure if I can get out.

    2.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 26, 2016

    Bad service ...

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We do apologize you were left feeling the way you now do. Can you please give us a call about this at 336-517-0209? We'd like to help, if possible.

  • 1.0 out of 5
    November 3, 2016

    They sold me a used car back in march "clean" carfax Come to find out there was damage on the car which knocked the fender off and the fender clips will... not stay on. When I talked to them about that they said that I didn't have a warranty so they couldn't do anything about that. I also only had one key with the vehicle that wouldn't allow me to use all the functions of the car called a MyKey and had to pay green ford after getting promised that they would take care of it. Now it's November and I have a bad battery that once again they will not do anything about.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Can you please send your name and the best number to reach you by to customer.service[at]crownauto.com? We'll pass this along to get this handled.

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Crown Volvo Cars

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