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Reviews

Average Ratings

3.9
149 lifetime reviews. Includes reviews of Crown Volvo Cars from DealerRater.com
  • Bad service
    December 26, 2016

    Bad service ...

    Crown Volvo

    We do apologize you were left feeling the way you now do. Can you please give us a call about this at 336-517-0209? We'd like to help, if possible.


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    Bad service ...

    Does not recommend this dealer
    Came in for service or repair
    Crown Volvo

    We do apologize you were left feeling the way you now do. Can you please give us a call about this at 336-517-0209? We'd like to help, if possible.


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  • Never purchase a used car from them
    November 3, 2016

    They sold me a used car back in march "clean" carfax Come to find out there was damage on the car which knocked the fender off and the fender clip...

    Crown Volvo

    Can you please send your name and the best number to reach you by to customer.service[at]crownauto.com? We'll pass this along to get this handled.


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    They sold me a used car back in march "clean" carfax Come to find out there was damage on the car which knocked the fender off and the fender clips will not stay on. When I talked to them about that they said that I didn't have a warranty so they couldn't do anything about that. I also only had one key with the vehicle that wouldn't allow me to use all the functions of the car called a MyKey and had to pay green ford after getting promised that they would take care of it. Now it's November and I have a bad battery that once again they will not do anything about.

    Does not recommend this dealer
    Crown Volvo

    Can you please send your name and the best number to reach you by to customer.service[at]crownauto.com? We'll pass this along to get this handled.


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  • Lack of knowledge
    August 9, 2016

    I was there on Thursday, wasn't satisfied with my service. Went back to service department and the service advisor didn't seem knowledgeable of wh...


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    I was there on Thursday, wasn't satisfied with my service. Went back to service department and the service advisor didn't seem knowledgeable of what I was talking about. Called on Friday and left a message on the service manager voice mail. Today is Tuesday and I still haven't heard from him. I'm now taking my car to s GM service department. I see 10-25 clients a day and I will share my bad experience there. Everybody knows word of mouth is the best advertising!😡

    Does not recommend this dealer
    Came in for service or repair

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  • Awesome experience!

    From start to finish (approximately 3 hours) John, Judy and Ty took such good care of us. I recommend this dealership far above others. It was o...


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    From start to finish (approximately 3 hours) John, Judy and Ty took such good care of us. I recommend this dealership far above others. It was over an hour drive from our home to this dealership and well worth it. Thank you very much! Keep up the good work and may God bless each of you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • never buy used car for your good
    March 20, 2016

    I moved to Greensboro 6 months back and walked to this showroom to buy used car. Whole sales team and marketing on me till I brought a car with al...

    Crown Volvo

    I appreciate you for taking time to notify me of your experience. I assure you your experience does not reflect the culture of our dealership and ...


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    I moved to Greensboro 6 months back and walked to this showroom to buy used car. Whole sales team and marketing on me till I brought a car with all false promises. When I reported a problem on second day they mentioned there is no issue. But after month when I gave the service and reported the same issue they charged me $500. They gave a carfrax report with no damages..but I later realized a damage at door which is not noticed as I brought the car in the evening. When I recently went to same crown dealership for new vehicle they estimated my car $9000 less than the price I purchased at Crown Volvo. So Lost #9000 in six months and also trust on the dealership. Please be aware of this and dont loose hard earned money here...

    Does not recommend this dealer
    Crown Volvo

    I appreciate you for taking time to notify me of your experience. I assure you your experience does not reflect the culture of our dealership and I would greatly appreciate the opportunity to speak with you regarding your situation. Please contact me at 336-517-0209. Todd DeBra, General Manager.


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  • Serviced my car issues

    I had several issues with my car. I called in advanced for a loaner and was given one the day I dropped off within 5 min of arriving. My car had...

    Dealer Response

    Gina, thank you for taking the time to share your experience with and leave a positive review on Crown Volvo. We strive to provide top-notch custo...


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    I had several issues with my car. I called in advanced for a loaner and was given one the day I dropped off within 5 min of arriving. My car had a few needs that required it to be held another day and I received a call mid-day it was ready. The service department was great.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Gina, thank you for taking the time to share your experience with and leave a positive review on Crown Volvo. We strive to provide top-notch customer service to everyone who visits us. Glad our service department met your needs. My team and I look forward to working with you again. Todd Debra, GM.


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  • Great Service

    Great service Criissie does a great job for the customer. Always helpful to all

    Dealer Response

    Henry, thank you for taking the time to share your experience with and leave a positive review on Crown Volvo. We strive to provide top-notch cust...


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    Great service Criissie does a great job for the customer. Always helpful to all

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Henry, thank you for taking the time to share your experience with and leave a positive review on Crown Volvo. We strive to provide top-notch customer service to everyone who visits us. We look forward to seeing you again. Todd Debra, GM.


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  • Dealer easy to work with
    December 4, 2015

    I bought a very low mileage 2013 S60 from Crown. The sales staff was easy to work and all issues with the car were resolved.


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    I bought a very low mileage 2013 S60 from Crown. The sales staff was easy to work and all issues with the car were resolved.

    Does recommend this dealer

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  • Pleasant car buying experience.

    Recently ordered & purchased a xc90 from Crown Volvo and it was a wonderful experience. John Smith spent plenty of time with me to ensure everyth...

    Dealer Response

    Thank you for taking the time to share your experience with and leave a positive review on Crown Volvo. We strive to provide top-notch customer se...


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    Recently ordered & purchased a xc90 from Crown Volvo and it was a wonderful experience. John Smith spent plenty of time with me to ensure everything was just the way I wanted it and I knew all the features of my new XC 90! All of the staff at Crown Volvo were very friendly and professional. Crown Volvo made us feel at ease and not pressured in the new car buying experience. Will return....... Awesome job Crown Volvo!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your experience with and leave a positive review on Crown Volvo. We strive to provide top-notch customer service to everyone who visits us. Glad we could make the purchase of your XC90 a wonderful experience. My team and I look forward to working with you again. Todd Debra, GM.


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  • Great buying experience.

    From beginning to end the experience was easy and fast and friendly service.


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    From beginning to end the experience was easy and fast and friendly service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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