Parks Chevrolet Kernersville

I arrived on time and was prepared to wait at the dealership until my service was completed. Service representative was ready for me when I arrived and came to when an additional problem was discovered. All service was well done and completed in a timely manner.

Jo was great as always. Thanks for good service. They promised I would be out before 1:30 and I left at 1:10.

Ken was a superb salesman. All done over phone and finance was easy. Well pleased

Our salesman was AMAZING!!!! Garrett Cheek!! We bought 2 vehicles from here. Paperwork was a breeze. They were so kind and professional. Helped so much in getting us what we wanted.

Such a pleasant experience. We have bought 2 vehicles from Parks. The paperwork was a breeze and in the future we will definitely come back. Our salesman and sales manager on the finance person were so kind and helpful.

Ty Hollingsworth did a great job helping me with my purchase. We explored a few models on the lot. I told Ty the exact model I was looking for, and he located it from another Parks location for me. The whole process with he and Nick was very smooth.

Very friendly and knowledgeable of the vehicle we looked at. Helpful with financing. Would go there again.

Great dealership to work with and greats sales people Ty did great and left us with a smile

Jo, who is in the service department was very knowledgeable about the process and pleasant to be around. I will continue to take my car to Parks Chevrolet

This is my 3rd cehicle prchase from a dealership and 5th total vehicle purchse in 20 year and this is by far the worst customer service i have ever experienced. A simple windshield replacement as part of the purchase agreement due to a crack. The vehi le was held for over a week with no contact on the status of the vehicle. Called multiple times and was told there was no records stating it was even a work order to due the windshield. After it was finally completed the collision light was on. Brought it back to ask about getting fixed but the work order was never completed so they showed no record of its accomplishment. I was told I would be called back to set up an appointment after they could find out where the work order went. No call after 3 days so i called with still no resolution. This went on for a week, i finally asked what third party did their windshields and contacted them. They more than willing to help. Sadly it was not on their end. Now going on the 3rd week of the collision light being illuminated i finally have an appointment but not after being assured i could get a loaner vehicle while it was in the shop by the sefvice manager and then being told that it is no possible as they are reserved for only new vehicle owners. The merry go round of IDKs, the lies, and the poor customer service and lack response to phone calls and the complete negate for status of work is a wonder they are still in business with this kind of customer service