New 866-537-0500 Dealer Website
Used 866-455-6977 Email Dealer
Service 888-738-3112

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
Average based on 40 reviews.
  • A+ to Valley Honda, Aurora, Illinois

    Wow! I am proud to be a first time owner of a used Honda!! Daniel Pantalone was my salesman...he went over and above in helping me to select my ve...


    Show Full Review

    Wow! I am proud to be a first time owner of a used Honda!! Daniel Pantalone was my salesman...he went over and above in helping me to select my vehicle. The purchasing process was explained throughly and clearly. I also want to thank Stephany for helping me with the paperwork, Jab, Sales Manager and the youngman, who put my transfer plates on my beautiful new vehicle and he did it with a smile! Valley Honda certainly has an exceptional team of people! This was a pleasant experience and I got a great deal!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Awesom!!!!

    What an awesome car buying experience! This is a great dealership, so new and modern. I would recommend you speak to Neil Satvedi as a salespers...


    Show Full Review

    What an awesome car buying experience! This is a great dealership, so new and modern. I would recommend you speak to Neil Satvedi as a salesperson. He is knowledgeable, helpful, thorough, patient, and a really nice person.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great First Car Buying Experience

    I found a used car online that I wanted to purchase, but I live about 2 hours away so I called to make sure it was still available. My online inqu...


    Show Full Review

    I found a used car online that I wanted to purchase, but I live about 2 hours away so I called to make sure it was still available. My online inquiry through cars.com did not get a response, so I went through their website and was quickly replied to by Tyler, who was very friendly and helpful in answering all of my questions. Upon making the trip down to the dealership, I was informed that there was a miscommunication and that it would be a few hours before the car would be available for me to look at, but again, Tyler was helpful and made sure we were taken care of during the delay. When the car came in, we were informed immediately and were able to go for a test drive, then get down to the paperwork. All of the employees answered my many questions as a first-time car buyer, and I left with a great new-to-me car! I received follow-up communication, as well, to make sure I didn't have any lingering questions or concerns. I'm happy with my experience at Valley Honda!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2016 Honda Civic Touring

    I wanted to compare the new Civic to the Accord to decide if the redesigned model was big enough for me. Victor Carbajal began by asking if there...


    Show Full Review

    I wanted to compare the new Civic to the Accord to decide if the redesigned model was big enough for me. Victor Carbajal began by asking if there were any colors or options that I was interested in seeing. He then had the exact trim levels I wanted to see, in the colors I wanted, brought up for test drives. After comparing the two I decided that I preferred the Civic, thinking it was more fun to drive and being particularly impressed with the fuel economy and the spaciousness of the interior cabin. We arranged the sale and the finance team worked to get me a good rate. I was even given a new loaner vehicle while my optional accessories were installed. Upon delivery Victor took the time to walk me through the operation of the safety systems and the Bluetooth link to my smartphone. He also explained the radio, navigation, and HVAC controls and answered all my questions. The dealership took care of transferring my plates and even provided new Velcro strips for the I-Pass. It could not have been easier. Four days after I took delivery Victor called me back to make sure I was happy with the car and to see if I had any other questions. He offered to walk me through any systems if I still needed help. Besides the beautiful and spotlessly clean dealership, everyone was friendly and nobody was pushy or applying sales pressure. I had a great buying experience again with Valley Honda, having bought an Accord from them in 2006 as well. Consider me very satisfied.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very Good Experience

    From my first impression of walking into the dealership and being amazed at how nice it was inside, to driving off the lot in my "new-to-me" car a...


    Show Full Review

    From my first impression of walking into the dealership and being amazed at how nice it was inside, to driving off the lot in my "new-to-me" car a couple hours later, I had a very good experience here. My salesman, Adam Michel, was friendly and helpful, not pushy like the stereotypical car salesman that I loathe, and not one of those overly excited salesmen who are constantly trying to sell you on the car, which I've also dealt with. Adam was friendly and laid back, answered any questions I had (or found out the answers if he didn't know) and let me take my time to check out the vehicle as I liked. This is how I feel car salesmen should treat their customers. The paperwork went fast, there was no pushing extended warranties or anything like that. Overall, I am very well pleased with the experience and will definitely look to purchase my next vehicle from here.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Experience!

    My wife and I purchased a pre-owned vehicle from Valley Honda recently and worked primarily with Steve Grady. Steve was great to work with. We f...


    Show Full Review

    My wife and I purchased a pre-owned vehicle from Valley Honda recently and worked primarily with Steve Grady. Steve was great to work with. We found him to be incredibly helpful and super responsive, and we never felt as though he was being pushy in any way. The sales manager was reasonable throughout the negotiation process and once we had agreed on the price, they made no attempt to sneak in "processing fees" or any other hidden charges. They offered additional protection packages and warranty options but never pushed back too hard when we said we weren't interested in something. Overall this was a much easier process than I was anticipating. After doing some (probably too much) online research, I was expecting a bit more of a battle to get the car we wanted for a reasonable price. However, the negotiation process was relatively quick and they were more than fair. I would absolutely come back to Valley Honda in the future. If you are looking for someone to deal with at that dealership, I highly recommend you ask for Steve Grady, he was great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bill Terhorst

    Bill Terhorst did a great job. Really happy with him.


    Show Full Review

    Bill Terhorst did a great job. Really happy with him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service and experience at Valley Honda

    I recently bought a 2016 Honda Civic at Valley Honda. My sales representative was Randall Rosen. He was friendly, cordial, professional and easy t...


    Show Full Review

    I recently bought a 2016 Honda Civic at Valley Honda. My sales representative was Randall Rosen. He was friendly, cordial, professional and easy to work with. The process of buying was quick and efficient. My overall experience was very good in comparison to ones that I have had at other dealerships in previous years

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New car purchase

    We are very satisfied with the professional services provided by the ValleyHonda team from the time of providing the quote until the delivery. My ...


    Show Full Review

    We are very satisfied with the professional services provided by the ValleyHonda team from the time of providing the quote until the delivery. My focus was not just to have the best purchasing experience for the time being but to set the foundation for a long time relationship for future services until we drive this car. The team gave me the impression that I have set that foundation well. The dealer can be proud of this professional and caring team !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New Vehicle Purchase

    Cannot express in words how Fantastic my recent experience was at Valley Honda. From Sean, Jenny, Patrick and Rose these folks know how to deliver...


    Show Full Review

    Cannot express in words how Fantastic my recent experience was at Valley Honda. From Sean, Jenny, Patrick and Rose these folks know how to deliver Customer Service! Everything was seamless from start to finish WOW! Highly recommend you check out this dealer if you are considering a new or used Honda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review