Neil Huffman VW, Mazda, Subaru

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
184 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 16, 2020

    Trey and Ketra helped me to get the price I needed. They were very busy that day and helped me through the process as quick as was possible. Thanks

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 15, 2020

    Sherry the sales manager is awesome and are salesman Tyler was also a pleasure to work with. Highly recommend Neil Huffman Mazda and VW. Looking for vehicle... need to check them out.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • November 25, 2019

    This is my second Subaru I have purchased through Neil Huffman Subaru. I have always received great service from Neil Huffman Subaru and will continue... to do business with them. Christopher, my sales rep was a pleasure to work with as was all the staff that I interacted with over the period of two days. No hard sell, just a willingness to work with me, answer any questions I had and meet my budget while getting me into the car I wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback, Mark! We really appreciate it!

  • 5.0 out of 5
    November 14, 2020

    Got the opportunity to work with Leilani at Neil Huffman Subaru, best car buying experience I have ever had! Will def be recommending her to everyone I... know!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 13, 2020

    Worked with Ketra. She was professional and friendly. No pressure and honest. Very straight forward about the process. I will do my auto business here... from now on

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 9, 2020

    These guys handled everything prior to my picking up the car! Shopped online compared deals ect. Great buy on a an amazing car! Chris and Jay get major... xxxxxxextremely courteous and professional.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for your 5-star review! We are so glad Team Huffman (especially Jay and Chris) were able to help! COme back and see us :)

  • 5.0 out of 5
    October 26, 2020

    We just purchased our 8th vehicle from Neil Huffman, and we won’t shop anywhere else! I’ve dealt with other dealerships in town, and Neil Huffman Subaru... is a different kind of dealership. They really care about the long term relationship, not just trying to get the most money they can out of you on each individual transaction. I’m a tough negotiator, and I’ve ALWAYS walked away from Neil Huffman Subaru KNOWING I got a great deal with great service. Thanks for all of your help Joe Flippin, and Jay Cross, you’re the real deal! You have a customer for life. Thank YOU!

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    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    October 11, 2020

    Wasn't wowed by the buying experience but wasn't upset by it... They were quick to get the cars I was interested in and pulled them to the front for me... so I didn't have to walk the lot with them... Buying experience was smooth and the few questions I had were answered... Was my first time buying a car from a dealer so I don't have anything to compare it to but I feel like the salesman could have been a little more excited about Mazdas and better informed about the intricacies of Mazdas current technology... This wasn't really an issue for me since I did a ton of research before hand and have been a mechanic for years and been selling parts for the past few, but I would have enjoyed it more if he was as excited about their vehicles as I was... Overall everything was fine other than the prep on my car being a little lacking... I had to remove some of the adhesive from the factory film they wrap the car with to ship it, it wasn't hard but it would have been nice to have it looking flawless when I pulled off the lot... Nothing that would make me tell someone to avoid the dealer though...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Comments and reviews, positive and negative, are always important to us at Neil Huffman they help us identify areas we can improve upon. We give you o...ur sincerest apologies that you did not have a 5-star experience with our dealership. We hope you will choose us for any future sales and service needs.

  • 1.0 out of 5
    October 10, 2020

    I was very interested in a vehicle that was offered on line only to be told that they actually didn't have that vehicle available. I called and asked... for a manager and after several calls, got to talk to a manger. Tripp Davis, he was very rude and just blew me off. I called back and asked for his manager several times (David Nelson) left several voice mail message and David never got back with me. I wouldn't want anyone to deal with such an unprofessional company. Please shop anywhere but Neil Huffman.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    September 16, 2020

    I had been shopping around for a new Mazda and had encountered those pushy sales people. At Neil Huffman, they did not push me into a sale. They did not... ask me how they can get a sale out of me today. They did not blow up my phone when I left for the day. Shelly the manager was very helpful in helping me figure out the exact features I wanted in the car. Ketra made everything easy. She let me test drive a few different cars and walked me through the buying process. She had all paperwork ready when I came in 2 days later, so I wasn't waiting around all day. Very personable people working here. Highly recommend.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for your thoughtful review! We are so thrilled to hear that Team Huffman (in particular Shelly and Ketra) was able to help in a stress-free and... efficient manner! Please come back and see us again soon :)

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