Reviews

Average Ratings

4.5
1055 lifetime reviews. Includes reviews of Lexus of Winter Park from DealerRater.com
  • EXCELLENT EXOERIENCE

    Turned in a 2014is and leased a 2017is..entire process was flawless..Gabe and Gary were terrific..leased the car I wanted, lowered my payments, ha...

    Dealer Response

    Bob, we appreciate you for taking the time to give our dealership such an excellent review. It means a lot to Gabe, Gary, and our team to be able ...


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    Turned in a 2014is and leased a 2017is..entire process was flawless..Gabe and Gary were terrific..leased the car I wanted, lowered my payments, had the windows tinted and left with exactly what I wanted. Highly recommend the dealership

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bob, we appreciate you for taking the time to give our dealership such an excellent review. It means a lot to Gabe, Gary, and our team to be able to help our guests leave with exactly what they were looking for. This review helps us to know that we are meeting the needs of our customers. If there is anything else that we can help you with, please feel free to let us know. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Orlando


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  • Very good
    September 16, 2017

    Good service. Very good service. Thanks. Gracias por su servicio muy bueno aunque me hicieron esperar mucho para resparal el problema. Espero en e...


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    Good service. Very good service. Thanks. Gracias por su servicio muy bueno aunque me hicieron esperar mucho para resparal el problema. Espero en el futuro no sea a así me gustaría seguir contando con su servicio

    Does recommend this dealer
    Came in for service or repair

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  • HOWARD KEYSER
    September 9, 2017

    I APPRECIATE THE TIME AND THE ATTENTION THAT HOWARD TOOK TO RECTIFY MY ISSUES I WAS HAVING WITH MY LEXUS RX 350. HE WENT ABOVE AND BEYOND TO MAKE...

    Lexus of Winter Park

    Andy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go a...


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    I APPRECIATE THE TIME AND THE ATTENTION THAT HOWARD TOOK TO RECTIFY MY ISSUES I WAS HAVING WITH MY LEXUS RX 350. HE WENT ABOVE AND BEYOND TO MAKE ME A BELIEVER IN CUSTOMER SATISFACTION . THANK YOU AGAIN SIR !! ANDY B.

    Does recommend this dealer
    Came in for service or repair
    Lexus of Winter Park

    Andy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Rachel Webb , Guest Relations Director , Lexus of Winter Park


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  • Lyndon is great!
    September 1, 2017

    I appreciate that Lyndon takes the time to carefully listen to me and provides consistent, professionalism. He is an outstanding asset to Lexus of...

    Lexus of Winter Park

    Thank you for this great review! Lyndon is truly an exceptional employee and we appreciate him for giving you a great experience. If any automotiv...


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    I appreciate that Lyndon takes the time to carefully listen to me and provides consistent, professionalism. He is an outstanding asset to Lexus of Orlando.

    Does recommend this dealer
    Came in for service or repair
    Lexus of Winter Park

    Thank you for this great review! Lyndon is truly an exceptional employee and we appreciate him for giving you a great experience. If any automotive needs arise in the future give us a visit and we'll help you out! Sincerely, Rachel Webb , Guest Relations Director , Lexus of Orlando


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  • My thoughts
    September 1, 2017

    Service was everything I expected and hear of about Lexus. Dominic was extremely professional, friendly and knowledgeable. He's an excellent emplo...

    Lexus of Winter Park

    We cannot thank you enough for this glowing review of our service center, Bob! We know how valuable your time is and we aim to provide efficient a...


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    Service was everything I expected and hear of about Lexus. Dominic was extremely professional, friendly and knowledgeable. He's an excellent employee and a great representative of the dealership.

    Does recommend this dealer
    Came in for service or repair
    Lexus of Winter Park

    We cannot thank you enough for this glowing review of our service center, Bob! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Rachel Webb , Guest Relations Director , Lexus of Orlando


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  • Great service team
    September 1, 2017

    Lexus of Orlando has great service team. Every part of the service was communicated and the prices are competitive!! Also you can't beat the compl...

    Lexus of Winter Park

    It is wonderful to hear that our staff at Lexus of Orlando was able to provide you with a great experience!¿¿We really appreciate this feedback an...


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    Lexus of Orlando has great service team. Every part of the service was communicated and the prices are competitive!! Also you can't beat the complimentary car wash and vacuum, much appreciated.

    Does recommend this dealer
    Came in for service or repair
    Lexus of Winter Park

    It is wonderful to hear that our staff at Lexus of Orlando was able to provide you with a great experience!¿¿We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Rachel Webb , Guest Relations Director , Lexus of Orlando


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  • Lyndon always takes care of us
    August 31, 2017

    If you need something done and done right, Lyndon will make it happen. Can do attitude. Always friendly. I enjoy having my car serviced here at Le...

    Lexus of Winter Park

    Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recen...


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    If you need something done and done right, Lyndon will make it happen. Can do attitude. Always friendly. I enjoy having my car serviced here at Lexus of Orlando.

    Does recommend this dealer
    Came in for service or repair
    Lexus of Winter Park

    Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you need anything done in the future, don't hesitate to give us a visit! Sincerely, Rachel Webb , Guest Relations Director , Lexus of Orlando


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  • Dominic Crocetta
    August 30, 2017

    Dominic Crocetta provided me with excellent service. He showed true concern for the service needs of my Lexus. He communicated quite effectively...

    Lexus of Winter Park

    We appreciate you taking the time to share your feedback with us!¿¿ We work hard to make sure our guests have an unforgettable experience.¿¿We wil...


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    Dominic Crocetta provided me with excellent service. He showed true concern for the service needs of my Lexus. He communicated quite effectively and explained articulately what repairs would be needed after an inspection of my car. He was a true professional.

    Does recommend this dealer
    Came in for service or repair
    Lexus of Winter Park

    We appreciate you taking the time to share your feedback with us!¿¿ We work hard to make sure our guests have an unforgettable experience.¿¿We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Rachel Webb , Guest Relations Director , Lexus of Orlando


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  • unprofessional

    I called the dealership 3hours before to make sure a vehicle was in stock since I live out of town the gentleman over the phone said it was there ...

    Dealer Response

    Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like ...


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    I called the dealership 3hours before to make sure a vehicle was in stock since I live out of town the gentleman over the phone said it was there so I told him I'm heading that way. Drove 2hours just to tell me they don't have the vehicle anymore once I arrived. As an employee he should be informed what cars are not available anymore especially since I said I was coming out of town he should of got up from his computer and checked to be sure. I had everything ready to buy a car and made a blank trip for nothing.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Guest Relations Director, Rachel Webb, at RWebb@lexusoforlando.com.


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  • Great service
    August 24, 2017

    Went to service my vehicle. The service has been excellent for year. I travel 4-5 hours for their service. Will recommend friends and family.

    Lexus of Orlando

    Thank you for the wonderful review and for traveling to Lexus of Orlando from quite a distance, we appreciate your business. Thank you again for y...


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    Went to service my vehicle. The service has been excellent for year. I travel 4-5 hours for their service. Will recommend friends and family.

    Does recommend this dealer
    Came in for service or repair
    Lexus of Orlando

    Thank you for the wonderful review and for traveling to Lexus of Orlando from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. See you soon! Sincerely, Rachel Webb , Guest Relations Director , Lexus of Orlando


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