Larry H. Miller Nissan Highlands Ranch

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
754 lifetime reviews. Includes reviews of Larry H. Miller Nissan Highlands Ranch from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 23, 2020

    Derrick was amazing. He was able to take the time and explain the new Rogue to me, he also was so amazing in making the purchase of the new Rogue easy!

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    Does recommend this dealer
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    Larry H. Miller Nissan Highlands Ranch

    Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Scot...t Hushen, General Manager¿¿

  • 5.0 out of 5
    September 19, 2020

    Ken is a great service rep! He helps me decide the services that are the most necessary so i can stay within my budget. Thanks Ken!

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    Does recommend this dealer
    Came in for service or repair
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    Larry H. Miller Nissan Highlands Ranch

    Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Scot...t Hushen, General Manager¿¿

  • June 27, 2019

    Ken went above and beyond to deal with my unique situation. Purchased vehicle in Wyoming and brought vehicle to LHM for issue that popped up. Very appreciative!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the great recommendation! We were happy to provide a top-notch dealership experience. Feel free to reach out if there's anything else th...at we can do for you! - Joe Owens, General Manager

  • 1.0 out of 5
    July 25, 2020

    They will take every advantage of you on closing out of a lease. They charge twice on delivery and handling when you buy the vehicle. Then tax you on... delivery and handling and title change.

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    Does not recommend this dealer
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    Larry H. Miller Nissan Highlands Ranch

    Thank you for taking the time to reach out. We understand that you're frustrated about having to pay Delivery and Handling, but this is how the law wo...rks in Colorado. If you have further questions or concerns, please reach out to me. - Scott Hushen, General Manager¿¿

  • 5.0 out of 5
    July 25, 2020

    From my initial inquiry to my final signature on the financing forms, the service was excellent. I never felt pressured or rushed, only helped. I drove... away very satisfied with the reasonable financing terms I was given. The sales consultant, Emma Gannon, Was very supportive throughout the entire process. Both sales consultant and financing departments provided concise explanations for all documents requiring my signature. The dealership's procedures reflected well on it and built a lot of trust. Also, I purchased my vehicle during the COVID-19 pandemic and was relieved that the dealership and all its staff were working very hard to ensure its business was carried on safely.

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    Does recommend this dealer
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    Larry H. Miller Nissan Highlands Ranch

    Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Scott Hushen, Gen...eral Manager¿¿

  • 1.0 out of 5
    June 10, 2020

    Bad business practices at this place. I talked to a sales rep (Autumn) about a car had them send numbers and was ready to buy. Once I stated I was good... to go I was ignored only to find out the next day they sold to someone else that night. When I told them that's poor business, I was told by Greg you should have come here and bought then. Well I live about 85 miles away and didn't want to waste time. I'll tell you I've bought several Toyota vehicles from Larry H Miller and will not be back to deal with people who don't know how to conduct business. On the upside this led me to a competitor where I got a much better deal. Never again Larry.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    June 10, 2020

    Bad business practices at this place. I talked to a sales rep (Autumn) about a car had them send numbers and was ready to buy. Once I stated I was good... to go I was ignored only to find out the next day they sold to someone else that night. When I told them that's poor business, I was told by Greg you should have come here and bought then. Well I live about 85 miles away and didn't want to waste time. I'll tell you I've bought several Toyota vehicles from Larry H Miller and will not be back to deal with people who don't know how to conduct business. On the upside this led me to a competitor where I got a much better deal. Never again Larry.

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    Does not recommend this dealer
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  • 1.0 out of 5
    May 21, 2020

    Unprofessional, lots of shuffling around. While trying to get my papers needed she was so pushy and made situations more stressful. I will never return

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    Does not recommend this dealer
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    Larry H. Miller Nissan Highlands Ranch

    Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our... standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Scott Hushen, General Manager

  • 5.0 out of 5
    May 20, 2020

    With everything going on and the no contact my experience with this dealer ship was great. I shopped on line found a vehicle I like, Derrick picked me... up at home and took me to the dealership. I was only there about an hour and out the door with my new vehicle. The sales manager was able to save me an additional $16.00 a month on a 5 yr loan. Doesn't sound like a lot but a great savings over the loan term. Thank you very much.

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    Does recommend this dealer
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    Larry H. Miller Nissan Highlands Ranch

    Thank you! Delivering an experience that is safe but enjoyable has been one of our top priorities lately, and we are very happy to have provided you w...ith such a positive experience! We sincerely value your business and hope you enjoy your new vehicle.- Scott Hushen, General Manager

  • 5.0 out of 5
    May 5, 2020

    EXCEPTIONAL Customer Service!! I want to let Jim Lopez and Larry Miller Nissan team know how much I appreciate their professionalism and laid back approach!... In my 51 years, the buying and trade in experience was the BEST EVER when dealing with a car salesman AND I have dealt with many over the years as I have purchased a new vehicle approximately every three years over the past 35! They have definitely earned my trust and loyalty! When the time comes to get another vehicle, they will be my first call! Again, Thank You!!! JHC3

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    Does recommend this dealer
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    Larry H. Miller Nissan Highlands Ranch

    Thanks for sharing your thoughts about your experience working with Jim and the Larry H. Miller Nissan Highlands Ranch team. We appreciate your busine...ss and hope to see you again soon!Scott Hushen, General Manager

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