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He plans on doing just that for years to come at Mercedes Benz of Annapolis.","emailTxt":"cduffy@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":128,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15323/employees/5ea10050b807.jpg","drDealerId":15323,"dealerEmpStartDtUtc":"1293840000","industryStartDtUtc":"1293840000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":12597,"personPtyId":32662796,"firstName":"Dean","lastName":"Cunningham","titleText":"Sales Manager","emailTxt":"dcunningham@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15323/employees/de3b70ba8445.jpg","drDealerId":15323,"dealerEmpStartDtUtc":"991353600","industryStartDtUtc":"991353600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":587141,"firstName":"Tommy","lastName":"Tate","titleText":"Service Advisor","shortBioText":"I am new to the Mercedes-Benz line, but have over 15 years of service in the Automotive service industry. 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I bring over 19 years\u001a experience and knowledge of the Mercedes-Benz® brand that I would love to lend you in making your purchase.\r\n \r\nAt our Annapolis Sixth Street location we have New and Pre-Owned Mercedes-Benz® including the legendary hand crafted /// AMG driving performance vehicles. \r\n\r\nFor our complete inventory for purchase and lease, visit us in-store or at our parent company\u001as site, www.MileOne.com. \r\n \r\nPlease do not hesitate to connect with me with any of your needs.","emailTxt":"achaudry@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":145,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15323/employees/38f35fe17a37.jpg","drDealerId":15323,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"933465600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":127625,"personPtyId":32664000,"firstName":"Brian","lastName":"Sturgeon","titleText":"Sales and Leasing Consultant","shortBioText":"I have been with Mercedes Benz of Annapolis for 7 years. When I'm not working here I'm hunting the finest red wine I can afford, improving my golf game or spending time with my family. \r\nI look forward to showing you what it means to own \"The Best or Nothing'\"","emailTxt":"bsturgeon@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15323/employees/be9d5c787ee1.jpg","drDealerId":15323,"dealerEmpStartDtUtc":"1309478400","industryStartDtUtc":"1293840000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":131614,"personPtyId":32664070,"firstName":"Wayne","lastName":"Discus","titleText":"Master Certified Sales Consultant","shortBioText":"I have been with Mileone Autogroup since May of 1992. I started with the Saturn Division as a sales consultant and worked my way up to General Sales Manager until Saturn became dysfunctional in September of 2010. I live on the Eastern Shore with my wife Tammy of 25 years. 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He joined Mercedes Benz of Annapolis Dec 08 and consistently ranks in the top 10% of the sales force team. He has achieved his Mercedes Benz Star Certification and is currently enrolled in the Master certification program Derek is considered the resident \u001ahealth nut\u001a of Mercedes Benz of Annapolis. His healthy lifestyle includes a vegetarian diet, plenty of exercise, especially cycling, and (sometimes unsolicited) advise to his colleagues, (\u001aYou're not really going to eat that are you??!\u001a). He has been married to his lovely wife for 21 years and they a","emailTxt":"dnedd@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15323/employees/b0137223c7f9.jpg","drDealerId":15323,"dealerEmpStartDtUtc":"1185926400","industryStartDtUtc":"270777600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":496223,"personPtyId":39524348,"firstName":"Damon","lastName":"Scott","titleText":"Sales Consultant","emailTxt":"dscott@mileone.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15323/employees/52a6773ce287.jpg","drDealerId":15323,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":476717,"firstName":"Holly","lastName":"Aguilar","titleText":"Receptionist","shortBioText":"Annapolis college student, aspiring sign language 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Mercedes-Benz of Annapolis

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Annapolis Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2000

Here at Mercedes-Benz of Annapolis our primary concern is customer satisfaction.

...



We are located at 324 Sixth St. in Annapolis. Come see why over 780 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Annapolis dealership is one of the premier Mercedes-Benz and smart dealers in Maryland!

We invite you to shop our website at www.mercedesofannapolis.com, where you will find a great selection of new and used Mercedes-Benz and smart vehicles including the C300, E350, GLK350, and S550.

"Contact our Internet Sales Department"

Reviews

4.9 out of 5 4.9
1683 lifetime reviews. Includes reviews of Mercedes-Benz of Annapolis from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 11, 2019

    Service at MB of Annapolis has always been 5-star and this service visit was no different. My service agent, Alex, is super helpful and always communicates... out to me before I have to call in and ask what is going on with my vehicle. There is always a loaner car waiting and someone to deliver my vehicle once finished and take the loaner back if I'm unable to make it down - for whatever the reason. Truly outstanding customer service! Great job!!

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!


    Worked with:
    Alex Clothier

    Service Advisor

    (5.0) 209 reviews

  • 5.0 out of 5
    October 8, 2019

    Andy Gallagher was wonderful to work with. He was quite resourceful in finding the car I requested. He's a very patient and pleasant salesperson. I... would highly recommend him.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're glad Andy was able to assist you in finding the right car! We appreciate your positive comments, and we're always more than happy to help... if anything comes up. Take care!


    Worked with:
    Andrew Gallagher

    Sales & Leasing Consultant

    (5.0) 30 reviews

  • July 16, 2015

    Best car buying experience ever! From 1st appointment to picking up the car they were AMAZING! Over-the-top customer service, knowledgeable sales staff,... and simply a pleasure to work with. Thank you Brian Sturgeon and Michael McNicholas for turning car buying into something to look forward to! Many thanks!!!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your earnest response Paula McLoud. We appreciate your feedback and will be sure to share your encouraging thoughts with Brian Sturgeon..., Michael McNicholas, and the rest of the team! If you should have any further questions or want a little more insight on your new vehicle, please don't hesitate to contact us! We would love to work with you again soon.

  • 5.0 out of 5
    October 7, 2019

    Alex has been consistently a pleasure to work with. My recent visit for brakes, maintenance and airbag replacements was hassle free as always. Alex IS... THE REASON I go to a dealership for service.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Krystel, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a g...reat experience to all of our valued customers. Take care!


    Worked with:
    Alex Clothier

    Service Advisor

    (5.0) 209 reviews

  • 5.0 out of 5
    October 6, 2019

    Wayne Discus was the most patient, most kind, knowledgeable salesman We have ever worked with. Thank you for the best car buying experience I Could have... wished for.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Than...k you and we hope to see you again! Safe travels!


    Worked with:
    Wayne Discus

    Master Certified Sales Consultant

    (5.0) 56 reviews

  • 5.0 out of 5
    October 6, 2019

    Alex Clothier - 5 stars - Outstanding. Customer Oriented, Friendly, technical expert. Couldn't be more satisfied with my Service experience on 10/5/19.... I would recommend any Benz owner to visit Annapolis Service Center.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review a...bout Alex. We hope to be of service to you again in the future! Take care!


    Worked with:
    Alex Clothier

    Service Advisor

    (5.0) 209 reviews

    David Brady

    Service Advisor

    (4.9) 50 reviews

  • 5.0 out of 5
    October 5, 2019

    I give Mr. Clothier 5 Star rating because he was very friendly, remembered me from last visit, he is a very nice Service Advisor and he made sure I was... satisfied with my service. He has made my experience once again a very good one at Mercedes Benz of Annapolis MD..

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out to us if there's anything more... we can do!


    Worked with:
    Alex Clothier

    Service Advisor

    (5.0) 209 reviews

  • 5.0 out of 5
    October 5, 2019

    Excellent Service!! I would definitely refer Brian and Larry to family and friends. Brian helped us with every aspect of our purchase! Larry was very knowledgeable... and and helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your positive comments about Mercedes-Benz of Annapolis! If you have any further questions, please give us a call. We're always ...happy to help!


    Worked with:
    Larry Cash

    Finance Manager

    (4.9) 93 reviews

    Brian Sturgeon

    Sales and Leasing Consultant

    (5.0) 52 reviews

  • 5.0 out of 5
    October 5, 2019

    From the first email and phone contact to the actual handing over of the keys our total buying experience was exceptional! Everyone we encountered at... Annapolis Mercedes were true professionals who listened as much as they talked, answered all our questions, and did everything possible (including buying us lunch while we waited) to get us into the car we really wanted. Our salesman, Brian Sturgeon, was as nice as any dealer representative we have encountered anywhere, and his tireless desire to help and easy-going demeanor truly made the total buying experience wonderful. We had been to several other dealers prior and were not at all pleased so we are very pleased to say the drive was worth it (live it Baltimore) and we will not go anywhere else. Could not recommend them more!!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!


    Worked with:
    Larry Cash

    Finance Manager

    (4.9) 93 reviews

    Brian Sturgeon

    Sales and Leasing Consultant

    (5.0) 52 reviews

  • 5.0 out of 5
    October 4, 2019

    Alex Clothier is an outstanding service representative. He is very friendly and made me feel very welcome. He answered all of my questions and ensured... that my vehicle was finished promptly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Laura, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!


    Worked with:
    Alex Clothier

    Service Advisor

    (5.0) 209 reviews

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