Mercedes-Benz of Annapolis

New 888-792-7184 Dealer Website
Used 888-875-9560 Email Dealer
Service 866-518-9410

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Reviews

Average Ratings

4.8
791 lifetime reviews. Includes reviews from DealerRater.com
  • FABULOUS car buying experince!

    Best car buying experience ever! From 1st appointment to picking up the car they were AMAZING! Over-the-top customer service, knowledgeable sales ...

    Dealer Response

    Thank you for your earnest response Paula McLoud. We appreciate your feedback and will be sure to share your encouraging thoughts with Brian Stur...


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    Best car buying experience ever! From 1st appointment to picking up the car they were AMAZING! Over-the-top customer service, knowledgeable sales staff, and simply a pleasure to work with. Thank you Brian Sturgeon and Michael McNicholas for turning car buying into something to look forward to! Many thanks!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your earnest response Paula McLoud. We appreciate your feedback and will be sure to share your encouraging thoughts with Brian Sturgeon, Michael McNicholas, and the rest of the team! If you should have any further questions or want a little more insight on your new vehicle, please don't hesitate to contact us! We would love to work with you again soon.


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  • Purchased a used car here

    I've been in the car business, both retail sales (Lexus and BMW)and wholesale, (BMW North America) for ten years. Asher and Mercedes Annapolis che...

    Dealer Response

    Good morning Ed. In response to your review, I want to take the time to thank you for praising our dealership. Mercedes-Benz of Annapolis works ...


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    I've been in the car business, both retail sales (Lexus and BMW)and wholesale, (BMW North America) for ten years. Asher and Mercedes Annapolis check all the boxes: honest, trustworthy, transparent, friendly, and providing a great deal. I'd give them six stars if possible!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Good morning Ed. In response to your review, I want to take the time to thank you for praising our dealership. Mercedes-Benz of Annapolis works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you?ve provided us with exceptional positive feedback. Please don?t hesitate to call or stop in anytime should you need any further services. Thank you again Ed and have a great day!


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  • Derek Nedd was wonderful to work with...

    Derek Nedd made our experience wonderful when we bought our new GLE. I highly recommend him and this dealership.

    Dealer Response

    Good afternoon. Mercedes-Benz of Annapolis would like to congratulate you on your new GLE! We truly appreciate your business and strive to maintai...


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    Derek Nedd made our experience wonderful when we bought our new GLE. I highly recommend him and this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon. Mercedes-Benz of Annapolis would like to congratulate you on your new GLE! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. I'll be sure to share your thoughts with Derek and the team. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.


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  • Outstanding service
    March 6, 2017

    I have owned my Smart car for 3 1/2 years with absolutely no problems. Service here has been outstanding. The best I have ever encountered in my...


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    I have owned my Smart car for 3 1/2 years with absolutely no problems. Service here has been outstanding. The best I have ever encountered in my 50 years of owning cars. I will never go anywhere else for service on my car. I live in Baltimore and chose to purchase and service my car at this service center due to their continued standards of excellence. They will not let you down.

    Does recommend this dealer
    Came in for service or repair

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  • Hello

    Zachery Granger was our salesman and what an outstanding one he was. His knowledge about the Mercedes vehicles, and especially the one we purchas...

    Dealer Response

    Thank you both for taking the time to send us a positive review. We are thrilled to know that your experience at Mercedes-Benz of Annapolis was a ...


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    Zachery Granger was our salesman and what an outstanding one he was. His knowledge about the Mercedes vehicles, and especially the one we purchased, was above and beyond. His patience and understanding of our needs was exceptional. The whole crew at Annapolis Mercedes is awesome. I would recommend them to anyone looking for a Mercedes and ask for Zachery Granger.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you both for taking the time to send us a positive review. We are thrilled to know that your experience at Mercedes-Benz of Annapolis was a memorable one and we will be sure to share your kind comments with Zachery Granger and our team. We sincerely hope you and your family enjoy your new vehicle. Stop in again soon!


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  • Exceeded our expectations

    We originally went to Mercedes of Annapolis for a test drive expecting them to be out of our price range. In the end they were fair and reasonabl...

    Dealer Response

    Casey - Mercedes- Benz of Annapolis would like to congratulate you on your new vehicle. We strive to provide each customer with superior service a...


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    We originally went to Mercedes of Annapolis for a test drive expecting them to be out of our price range. In the end they were fair and reasonable and just exceptional to work with. Zach was patient with us answering our questions along the way. If our future purchases are for a Mercedes, we will most certainly be back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Casey - Mercedes- Benz of Annapolis would like to congratulate you on your new vehicle. We strive to provide each customer with superior service and we love hearing when we have succeeded. Please stop in again should you have any questions regarding your new vehicle, as we would love to work with you again! Thank you again Casey - Mercedes- Benz of Annapolis


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  • Outstanding experience
    January 21, 2017

    This was my first time at this specific dealership and I saw on previous reviews that sales agent, Casey Duffy, is the man to see. They sure were ...

    Mercedes-Benz of Annapolis

    Thank you so much for praising Mercedes-Benz of Annapolis and Casey Duffy! We strive to provide each customer with a superior experience and we lo...


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    This was my first time at this specific dealership and I saw on previous reviews that sales agent, Casey Duffy, is the man to see. They sure were right. Casey gave outstanding service. He was very friendly, knowledgeable and professional. I could not have asked for a better experience when buying a car. Thank you, Casey. Also, Mercedes-Benz of Annapolis in my opinion is hands down one of the best in the Country. I have never been to a Mercedes dealership where everyone was so kind and the energy was just flowing. It shows that the Annapolis team enjoys their job - I was impressed!

    Does recommend this dealer
    Mercedes-Benz of Annapolis

    Thank you so much for praising Mercedes-Benz of Annapolis and Casey Duffy! We strive to provide each customer with a superior experience and we love to hear when we have succeeded. We will be sure to share your kind comments with Casey and our team. Thank you again and please be sure to stop in soon!


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  • Superb
    January 14, 2017

    We just bought our fourth car from Casey and second with Dustin and the experience just keeps getting better. Mercedes of Annopolis gets our busin...


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    We just bought our fourth car from Casey and second with Dustin and the experience just keeps getting better. Mercedes of Annopolis gets our business because of Casey.

    Does recommend this dealer

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  • Wonderful car buying experience

    I recently purchased my second MB from MB of Annapolis. I had the pleasure of working with Ty Rogers who made sure that I drove away in exactly t...

    Dealer Response

    Sonya, thank you for your complimentary feedback of Mercedes-Benz of Annapolis. We genuinely appreciate your business and thorough review. Pleas...


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    I recently purchased my second MB from MB of Annapolis. I had the pleasure of working with Ty Rogers who made sure that I drove away in exactly the E class I wanted. In addition to his extensive knowledge of that model,Ty was so attentive and accommodating during the process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sonya, thank you for your complimentary feedback of Mercedes-Benz of Annapolis. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!


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  • Great car buying experience

    I purchased a vehicle from Merced Benz of Annapolis last week and the experience was great. Tyrone Rogers was an excellent sales consultant and Al...

    Dealer Response

    Good morning! Mercedes-Benz of Annapolis is delighted to hear that your car buying experience was a memorable one! We are also pleased that Tyron...


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    I purchased a vehicle from Merced Benz of Annapolis last week and the experience was great. Tyrone Rogers was an excellent sales consultant and Allen in finance was also very good. Both men made my experience an easy and straightforward one and I really appreciate the excellence in service that was demonstrated that day.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning! Mercedes-Benz of Annapolis is delighted to hear that your car buying experience was a memorable one! We are also pleased that Tyrone Rogers and Allen were able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.


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