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Reviews

Average Ratings

4.9
251 lifetime reviews.
  • Great service very clean facility

    Ease of doing business with prompt, accurate, always there when needed. Very nice comfortable location. Personnel very helpful. Easy access to l...


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    Ease of doing business with prompt, accurate, always there when needed. Very nice comfortable location. Personnel very helpful. Easy access to location.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Another great experience

    Your flexibility and high quality work. Our 10% oil life was reached at the tail end of a trip and we were only home for a couple days. We planned...


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    Your flexibility and high quality work. Our 10% oil life was reached at the tail end of a trip and we were only home for a couple days. We planned to take another vehicle for the second trip but called to see if you could squeeze us in. Thanks to you we got to drive our Cadillac!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2012 Escalade Service

    Prompt response to my online request for a service appointment. Personal confirmation by phone. Greeted as soon as I arrived. Routine service don...


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    Prompt response to my online request for a service appointment. Personal confirmation by phone. Greeted as soon as I arrived. Routine service done as stated & completed on time as promised. Great service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service in Tustin CA

    I drive a Cadillac XLR and find the mechanics and service management VERY well versed on their products, even the rare and unique ones like mine. ...


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    I drive a Cadillac XLR and find the mechanics and service management VERY well versed on their products, even the rare and unique ones like mine. It is great to find service worthy of the Cadillac Brand.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great place

    Purchase a Cadillac Escalade from. Ralph great guy. some things need to be fix and kerby in service took care of it all great service.


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    Purchase a Cadillac Escalade from. Ralph great guy. some things need to be fix and kerby in service took care of it all great service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place

    Purchase a Cadillac Escalade from. Ralph great guy. some things need to be fix and kerby in service took care of it all great service.


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    Purchase a Cadillac Escalade from. Ralph great guy. some things need to be fix and kerby in service took care of it all great service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service, clean facilities, gracious employee

    The Tustin Cadillac service employees are courteous, friendly and totally understanding. I appreciate the accommodating approach the service depar...


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    The Tustin Cadillac service employees are courteous, friendly and totally understanding. I appreciate the accommodating approach the service department supports and maintains. My Cadillac is in the best condition as a result of the service departments care

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Chevron Dealer for last 25 years.

    Nice and clean dealership, professional services. Nice sales staff, always on time in finishing the work, otherwise will advise you if any delay. ...


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    Nice and clean dealership, professional services. Nice sales staff, always on time in finishing the work, otherwise will advise you if any delay. Offer loaner car if job takes longer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • repair of auto

    Service advisor Ron was most helpful in seeing to every thing that needed to be done to put vehicle in good running order.

    Dealer Response

    Phillip, thank you for the awesome feedback! Ron is an excellent service advisor and we appreciate all he does for us! We're very happy to hear th...


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    Service advisor Ron was most helpful in seeing to every thing that needed to be done to put vehicle in good running order.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Phillip, thank you for the awesome feedback! Ron is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and we hope to see us again! Best, Arnie Covarrubias - Sales Manager, 714-734-2400, arniec@tustincadillac.com


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  • Great service always!

    Love Jeff! He always goes out of his way to make sure and take care of me. Everyone is very helpful.

    Dealer Response

    Thank you for leaving us this great review, Trista. We are very happy to hear that we could be so helpful during your recent visit with us. We loo...


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    Love Jeff! He always goes out of his way to make sure and take care of me. Everyone is very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Trista. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Arnie Covarrubias - Sales Manager, 714-734-2400, arniec@tustincadillac.com


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