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Palm Springs Subaru

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Palm Springs Subaru Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2007

Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click.

...



Palm Springs Subaru will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for our Palm Springs Subaru used car customers as it does for new Subaru customers. If you want to be pressured into a purchase, you had best go elsewhere.

"Coachella Valley's Subaru Dealership"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
49 lifetime reviews. Includes reviews of Palm Springs Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 30, 2019

    We've been coming to Palm Springs Subaru for 8 years and have always worked with Sarah. Sarah's a joy to work with: knowledgeable, responsive, and treats... you like a real person. It's such a pleasure to work with a service advisor that you have complete trust and confidence in. When it came time to purchase a new car, it was another Subaru and that had everything to do with Sarah. I can't imagine going anywhere else.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sarah Hageman

    Service Advisor

    (5.0) 5 reviews

  • 5.0 out of 5
    October 9, 2019

    I didn't have an appointment and needed a brake light replaced, so I tried the Express Service. Brandie was very helpful, knowledgeable, warm and friendly,... and even went over a previous work order for my "brake light" (it was a recall, zero charges). I thought there might be an issue there, but Brandie explained what was done vs. what needed to be done today. And less than 30 minutes later, my car was completed (and washed).

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandie Gil

    Service Advisor

    NOT RATED

  • March 20, 2018

    I was looking for a particular vehicle/price range. Cesar contacted me. We agreed on price. The 220 mile one way drive was well worth it.

    5.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We're so glad that Cesar provided great customer service and could really help you out! If you ever need anything... additional, don't hesitate to reach out. Safe travels!

  • 5.0 out of 5
    August 13, 2019

    We highly suggest PSS. This was the second Subaru dealership we stopped at and chose to drive the extra hour and a half to PS because their prices couldn't... be beat online. We worked with Alan and he was very professional, answered any and all questions we had, and did everything he could to make sure we were getting the best deal on the Subaru we wanted. We wanted some add-ons and they were able to schedule us at a convenient time for us and were professional when we returned for that as well. Could not be happier with our experience and our new vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs. Take care!

  • 5.0 out of 5
    July 27, 2019

    Awesome experience. We came in looking for a specific vehicle that we had seen a great deal on the Cars.com website. We found out that the car was in detailing... and not available for viewing at that moment. This was discouraging as we drove over 70 miles to see the vehicle. Our salesmen, Allen, offered to hold the vehicle for us if we were able to see it as soon as possible on the following day. I felt the vehicle was worth the trip and the following day we left with exactly what we were looking for.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rogelio, we're happy to hear you had such a positive experience with our team! Please reach out to us if there is anything else we can do for you. We ...hope you have a great day.

  • 5.0 out of 5
    July 16, 2019

    I purchased a 2019 Subaru Outback last November. I was anxious about financing a vehicle as I had not done it in years. The entire staff was so understanding... and helpful. They treat you like family at this dealership. It was by far my best experience in a car dealership ever. Steven greeted me and took me for 3 different test rides, to make sure I got the model I wanted. He was very patient and new the product very well. I completed the deal with Csaba Nagy as Steven had a previous appointment he had to attend. Csaba was delightful and very helpful explaining to me in detail everything I needed to know about my new purchase! I cannot say enough about this dealership, their incredible product, and their commitment to their customers! Thanks Subaru Palm Springs!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Larry Knowlton

    General Manager

    (5.0) 6 reviews

    Csaba Nagy

    Sales Consultant

    (3.7) 6 reviews

  • 5.0 out of 5
    May 28, 2019

    Csaba is absolutely the best!!! We went for a test drive with Csaba. Casaba was a pleasure to help us with exactly what We were looking for. It didn't... take long to get the deal we liked, with the trade in we got and all the great deals going on for Memorial Day Weekend. Palm Springs Subaru gave me and my husband the greatest service and I thank them for my Subaru WRX STI !!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Csaba Nagy

    Sales Consultant

    (3.7) 6 reviews

  • 4.0 out of 5
    May 3, 2019

    Every time I take my 2016 Outback in for service or just questions, Sarah has been amazing! She is patient and knows her stuff. I highly recommend Palm... Springs Subaru and Sarah! Juan Flores has been great as well!

    4.0 out of 5
    Customer Service
    4.0 out of 5
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    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sarah Hageman

    Service Advisor

    (5.0) 5 reviews

  • 1.0 out of 5
    April 29, 2019

    Contacted them about a car, but they only responded with two generic emails. Once I asked about the specifics of the car I wanted, they stopped emailing... me back.

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work to...wards a resolution, so if you are willing, please reach out to us at (760) 318-4700 to discuss this further.

  • 1.0 out of 5
    April 9, 2019

    These people will hardly answer your calls, will ignore your emails and will treat you like real s*** once you’ve purchased your vehicle. Horrible dealership...

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, plea...se reach out to us at (760) 318-4700 to discuss this further.

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