Reviews

Average Ratings

3.8
28 lifetime reviews.
  • AMAZINGLY NICE!

    What a great experience I had a Kerry Hyundai! I hate the car buying process but the experience I had at Kerry was so fast and full of super nice ...


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    What a great experience I had a Kerry Hyundai! I hate the car buying process but the experience I had at Kerry was so fast and full of super nice people. Once home I saw the rear spoiler had a crack in it and the were on the ball to get it fixed as fast a possible. Totally recommend Kerry for any new car! :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great salesman Roddy

    Our sales man Roddy was excellent! But the overall customer service was horrible. It took them over a month to process our loan, it was nearly imp...


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    Our sales man Roddy was excellent! But the overall customer service was horrible. It took them over a month to process our loan, it was nearly impossible to get a hold of them when questions or to respond to one of their questions. Yet when they needed paperwork resigned they called multiple times within the course of about and hour and demanded we get over there right away. On the day our temporary tags expired I had to call them and find out where the new tags were turns out they were at the dealership and I had to go pick them up. Again Roddy was excellent and we'd love to use him again just not sure about Using Kerry Nissan again.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BEST CAR BUYING EXPERIENCE EVER!

    I loved it! Our salesman (Max) was so helpful! I DEFINITELY recommend seeing him when you're looking for your new car!


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    I loved it! Our salesman (Max) was so helpful! I DEFINITELY recommend seeing him when you're looking for your new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great sales people

    Richard in the pre owned department did a great job of helping me find a great car in my price range. He was open honest and easy to work with. Ha...


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    Richard in the pre owned department did a great job of helping me find a great car in my price range. He was open honest and easy to work with. Had me in and out within an hour. Definitely recommend kerry nissan

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bought two new cars in 2015

    Good dealership. We bargained hard for a great deal and got two - Altima and Rogue. Our salesman was knowledgeable and courteous. The service cent...


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    Good dealership. We bargained hard for a great deal and got two - Altima and Rogue. Our salesman was knowledgeable and courteous. The service center is the same. Sometimes a bit slow but that is with any service center. I would recommend anyone in the market for a new car to check out Kerry Nissan.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very Considerate Service Dept!

    Thanks to Brian and Justin in the service department! They were beyond kind and helpful at my oil change yesterday. I missed my second complementa...


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    Thanks to Brian and Justin in the service department! They were beyond kind and helpful at my oil change yesterday. I missed my second complementary oil change in November due to surgery and Brian offered to comp this as free to make up for it. Thanks so much for the courtesy guys!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awful

    We had been working with internet department and Avery which he was helpful but as far as rest of dealership goes it was like any other one just t...


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    We had been working with internet department and Avery which he was helpful but as far as rest of dealership goes it was like any other one just trying to pull you in the door love about 40 mins away and was up front on trying to get approved before hand so I didn't waste there time then I go in after working with them for four days and being told come in got you approved on the used car you wanted so go in greeted by another sales person and told Avery not there and he's just going to take us and not worried about him so we get inside and tell him every thing and all he was doing the whole time is running credit again after we already told him they just ran it two days before so the manager must not pay attention either cause they go and run it again just to say oh we can't do any thing long story short it's not about being mad about not getting approved it's the way it was taken care of and how they do business awful service Avery find you a new dealership and become top sales that place is a joke

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • DO NOT BUY A CAR FROM THEM - YOU WILL REGRET IT

    Absolutely worst customer service I have ever had. If I could give them negative stars, I would. I took my brand new car there for the first oil c...


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    Absolutely worst customer service I have ever had. If I could give them negative stars, I would. I took my brand new car there for the first oil change and they FORGOT to put oil in my car - YOU HAD ONE JOB!!!!!!! Got a recall notice in the mail a few weeks ago and tried to call to set up an appointment to take it in for that, left multiple voicemails with the service department - never got one phone call back. I called & called & called only to have to drive to the dealership to schedule the appointment a month out. Rude service department, rude customer service department, rude title clerk, rude operator, all of them - RUDE. Don't ever bother to leave a voicemail - trust me, no one will ever call you back. Don't buy a car there, trust me. Worst decision I have ever made.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service!

    worked with Amanda and she was very helpful in my buying process. i am now driving a brand new sentra and love it!


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    worked with Amanda and she was very helpful in my buying process. i am now driving a brand new sentra and love it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ingored by Customer Service

    I had purchased a set of tires of Kerry in November and since then the car shakes while traveling I-75 at 60 mph and more I took it to ask about s...


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    I had purchased a set of tires of Kerry in November and since then the car shakes while traveling I-75 at 60 mph and more I took it to ask about setting up an appointment. Ok, I was told to ask a certain man at the service desk and he, (I thought) was helping another woman at the time. So, I waited as a person would. After a minute or so it was apparent they were having a personal conversation about someone they knew. No effort was made to tell me just a moment, or we will be right with you. The guy just sat while looking at me and continuing his conversation. The woman was not polite and said help this lady. So, I felt it was pointless and I needed to pick up my child from school, so I left and as I did, no one offered anything such as someone will be with you. It was a waste of time. Furthermore, not trusting anymore of their oil changes.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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