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Midway Automotive

(1,942 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Midway is awesome!

Midway is awesome!! Between my family and myself we've purchased over 10 vehicles. Very friendly and hassle free proceess. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to Midway, we are very lucky to have clients like you. Gary Stone Service manager

The staff are always friendly and helpful!

The staff are always friendly and helpful! I don’t mind waiting for my car to get serviced because the folks at the front desk are very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Rob

My salesman Frank was helpful knowledgeable and was eager

My salesman Frank was helpful knowledgeable and was eager to please me I love my little mini and Frank made sure what I wanted I got Thanks Frank S

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, enjoy your Mini Cooper!! Gary Stone General Sales Manager

The service department was prompt, very informative and

The service department was prompt, very informative and made contact on multiple occasions letting me know where my vehicle was as the repair was taking place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Rob Service Manager

Good place to buy a car, nice attention from the people

Good place to buy a car, nice attention from the people who work at the place, and the services is the best, and I’ll advices a person always to go take a look for the car🙌🎊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Gary Stone General Sales Manager

Frankenstein Cars - Do not buy

DO NOT BUY A CAR FROM THIS PLACE. They do not service the vehicle when they are acquired as inventory whatsoever. Upon bringing a newer model to the manufacturer it failed on all aspects miserably. Financed a newer model and still have to pay out of pocket to replace multiple parts. Manufacturer described it as a Frankenstein vehicle. These 5 star ratings are all fake on this review forum.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice cars nice prices nice people work there I'm not the

Nice cars nice prices nice people work there I'm not the one to leave reviews

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bill was excellent, very helpful and always kept me up to

Bill was excellent, very helpful and always kept me up to date on everything. Good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, We are very happy you had a good experience with bill. Gary Stone General Sales Manager

Great cars and great salesmen, however, I purchased a

Great cars and great salesmen, however, I purchased a vehicle and have now been waiting 3 weeks to pick it up because they never had the Title for the vehicle and didn’t realize until I already bought it, they don’t communicate well and do the bare minimum to satisfy the customer in a situation like I am in I have to call and check for updates because they don’t call or text. They don’t seem to take it seriously and they gave me a loaner vehicle that sounds like it’s about to fall apart

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were fantastic to deal with.

They were fantastic to deal with. Bill was great and very laid back. I would by a dozen cars from him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review and your business. Gary Stone General Sales Manager