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Midway Automotive

(1,942 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Midway was quick and easy.

Midway was quick and easy. They had what my son was looking for $5000 cheaper with less mileage! Kevin D was more than helpful. Thank you for making the experience at midway so enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, our low one price policy is a win win situation for you and for Midway. Gary Stone General Sales Manager

Customer relationships very good and I give kudos to the

Customer relationships very good and I give kudos to the management and will recommend Midway to friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your feedback. Gary Stone General Sales Manager

Great customer service and nice people who understand

Great customer service and nice people who understand your needs and do there best to help you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, we appreciate your business. Gary Stone General Sales Manager

Too early to provide honest feedback.

Too early to provide honest feedback. 1) We have a serious car odor issue, likely mold from water, waiting to see how dealership manages fixing whats at the core of the issue. 2) check engine light came on 10 days purchase. Resolving these 2 issues will enable fair rating.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No pressure dealership, allowed us try try different

No pressure dealership, allowed us try try different vehicles and they have fair pricing. Frank was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, enjoy your new car. Gary Stone General Sales Manager

I liked the buying process.

I liked the buying process. Francisco was great. 6 weeks later a skid plate and sound shield fell off the truck on highway to get old it was cosmetic and not necessary so not covered. I disagree. Ford did not design $315 part alone for nothing. While they did take 10 min to install it at no charge I do feel the could have done better with customer service after only 6 weeks owning the truck. Nothing should be falling off it.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sorry you had a problem with the skid plate, we are happy we could get it fixed in a timely fashion. Gary Stone General Sales Manager

This the worst dealership I’ve encounter in my life and

This the worst dealership I’ve encounter in my life and never again you sole me a car that’s burning oil more than gas

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

I would never send anyone to that place ever

Great service.

Great service. Replace the battery and the break , as I ask. And I do get my car on time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your business. Gary Stone General Sales Manager

Great low mileage truck fir a very good price and they

Great low mileage truck fir a very good price and they were very accommodating as I needed it yesterday!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, enjoy your new truck. Gary Stone General Sales Manager

Great customer service and patience with customers like

Great customer service and patience with customers like me who are struggling and needed help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we are glad we could help you. Gary Stone General Sales Manager