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Midway Automotive

(1,942 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Kevin D was very helpful and Midway’s support staff was

Kevin D was very helpful and Midway’s support staff was efficient, courteous, professional and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us on line. Gary Stone General Sales Manager

Purchased my Toyota here,John Graham assisted me,husband.

Purchased my Toyota here,John Graham assisted me,husband.always happy with service Service good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. John Tully Service Manager

I have been buying my cars and trucks from Midway for

I have been buying my cars and trucks from Midway for years. The service center is great . They always go above and beyond to help me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your business. Gary Stone General Sales Manager

I have been in the Automotive sales/ repair business over

I have been in the Automotive sales/ repair business over 20 years. So I know good dealerships from bad. I was VERY happy with everything involved with buying my truck at Midway. Frank was very honest and was never pushy or tried pressuring me. To me, I couldn't have asked for better service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review, we are very happy you felt you had good service with Frank. Gary Stone General Sales Manager

From start to finish it only took 2 1/2 hours to purchase

From start to finish it only took 2 1/2 hours to purchase my new suv…with a 1/2 hour test drive! Best car buying experience ever! Francisco was our sales man and he was awesome he patiently put up with my pickiness thanks Francisco, Kevin and the rest of the midway team for this experience in a very stressful time for us!!!! It made all the difference!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for you review , we are very happy you had a good experience at midway. Gary Stone General Sales Manager

Francisco was an amazing salesman.

Francisco was an amazing salesman. He went above and beyond to assist my wife. She was not 100%sure she wanted to trade in her car. Well....Francisco and the financial depth definitely made it worth it. Gave us what we wanted and again went above and beyond. Thank You so much. She loves her new car very much so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we appreciate your business. Gary Stone General Sales Manager

They’re very reliable with customers they will go above

They’re very reliable with customers they will go above and beyond to resolve anyone issues I like the way they do the details of my car great service. Thanks midway!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and kind review. Gary Stone General Sales Manager

Midway’s staff is always upbeat and helpful.

Midway’s staff is always upbeat and helpful. I experienced a staff member expertly handle a difficult customer with patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Gary Stone General Sales Manager

Honest people, straight forward.

Honest people, straight forward. I did my research beforehand and Tom made it effortless from there! Excellent place to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Gary Stone General Sales Manager

I found a Jeep that I liked and they made sure I got it!

I found a Jeep that I liked and they made sure I got it! Best experience I have ever had at a dealership thank you again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

THANKS FRO YOU FEED BACK ALWAYS LOVE TO HEAR COMENTS LIKE THIS. Gary Stone General Sales Manager