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Midway Automotive

(1,942 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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I had the pleasure of dealing with Tom Thurberg this

I had the pleasure of dealing with Tom Thurberg this week. He was very easy to work with and was very intuned to my needs. He made it a stress free purchase and went above and beyond by pulling a dent out of the side and fixing a burn hole in the seat. I never even had to ask he just told me he was going to do it and he did, Thank you To Tom Thurberg and the staff at Midway Automotive. We will be back. Kimberly Lynch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, we are happy you had a good experience with Tom. Gary Stone General Sales Manager

Horrible service department.

Horrible service department. They don’t return phone calls. No consideration for inconvenience of bringing a car in for service. Shop closed on days they are supposed to be open. Brought car in 3 times for same issue and it was never fixed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am very happy with my purchases of cars that I have

I am very happy with my purchases of cars that I have bought here for the past 15 years. I loved working with Charles and now Bill.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for you 15 years of business with Midway!! Gary Stone General Sales Manager

Very easy to work with.

Very easy to work with. Employees are pleasant and easy to work with. Bought a great car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. Gary Stone General Sales Manager

Bill was great!

Bill was great! I appreciate everything that Midway has done for me. I will recommend to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for you nice review and your business. Gary Stone General Sales Manager

Frank was wonderful.

Frank was wonderful. Easy process and he took care of everything. Just called when it was ready. Love the car and will be back, but hopefully not anytime soon. 😃

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your business. Gary Stone General Sales Manager

Great place to come and get your car done.

Great place to come and get your car done. Very friendly and kind people. Keep it up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. John Tully Service Manager

No hassle dealership.

No hassle dealership. Very friendly personnel. Francisco was very helpful with my purchase. The dealership has a nice selection of vehicles to choose from, and offers various financing options. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we are very happy you had a good experience With Francisco. Gary Stone General Sales Manager

Great experience.

Great experience. The salesman showed us many vehicles as we were not sure what we wanted. After test driving many cars we drove away with a very clean machine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review, we appreciate your business. Gary Stone General Sales Manager

Great service!

Great service! Pleasant employees ready to help. Like the mini detail for $50 looks brand new

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. John Tulley Service Manager

Consumer response

👍🏻