Reviews
Rob in the service department was professional,
Rob in the service department was professional, considerate and kind, as well as, very prompt responding to my calls and questions. Thank you Rob!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
thank you for your help
Frank is awesome to deal with.
Frank is awesome to deal with. Very honest. Returned all phone calls immediately. Great experience! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review, we appreciate your business. Gary Stone General Sales Manager
Very friendly.
Very friendly. they stand behind their vehicles. The service department ia awesome. I recommend using them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. John Tully Service Manager
People at Midway were very helpful, and had good
People at Midway were very helpful, and had good personalities. I’d recommend this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your kind review. Gary Stone General Sales Manager
One complaint we have is you can always tell a mechanic
One complaint we have is you can always tell a mechanic has been in the car (greasy smudges on steering wheel, seats, etc) Other than that, midway is great.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, we will address the situation. Gary Stone General Sales Manager
My sales associate Bill Kougias was very helpful and easy
My sales associate Bill Kougias was very helpful and easy to work with. I highly recommend anyone looking for a used automobile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, we are happy you had a good experience with Bill. Gary Stone General Sales Manager
My vehicle went into the service shop for a rear window
My vehicle went into the service shop for a rear window motor replacement and an oil change. My window motor was done but my oil change was not done as asked. Not to mention my vehicle was in the shop for 3 weeks for a window motor that is an awful long time. Also when I bought my vehicle there was a crack in my grill and was told that the grill would be replaced. When it came time to replace it I was told no because it was to expensive. I have bought 3 vehicles from midway. 2 were purchased a month apart. I referred my sister who night a vehicle my mother in law who has bought a vehicle a friend and an aunt all bought vehicles. Never had a problem up until now!! I night a GMC Acadia last September and an Audi in October. I never seem to have an issues with my Audi but any time I bring the gmc in for service or anything to do with that vehicle get nothing but issues wether it’s timing or employees holding there word or sticking to our agreement. I will no longer be buying a vehicle there anymore nor will my family in friends. Unless someone tries to make i right which I doubt.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Bill was awesome in explaining how they purchase a used
Bill was awesome in explaining how they purchase a used car with a couple issues and they would be fixed before I left the lot and he kept his word and more.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for your feedback, we appreciate your business. Gary Stone General Sales Manager
My sales associate Bill Kougias was extremely helpful
My sales associate Bill Kougias was extremely helpful throughout the entire process of buying my new truck,, also the whole midway team where very knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for you review, we are very happy you had a good experience with Bill K. Gary Stone General Sales Manager
The service was very friendly, fast and efficient.
The service was very friendly, fast and efficient. Waiting area was nice and clean. I will return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, we are happy it was a good one. Gary Stone General Sales Manager
