Reviews
Very friendly and efficient answered all my questions...
Very friendly and efficient answered all my questions smooth transaction. Very pleased with the service. Was happy with my purchase. Would recommend this auto dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, enjoy your new car. Gary Stone General Sales Manager
Midway had a great selection of cars! My mother...
Midway had a great selection of cars! My mother recommended I get my next car here, she called them "reputable." Mom always knows best, right?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, and thanks Mom. Gary Stone General Sales Manager
The people who work there, Francisco and Rob were the...
The people who work there, Francisco and Rob were the best. I am just sad that I have owned my car for.month and a half but it has been in the shop 3.times
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, we are happy your issues were corrected. Gary Stone General Sales Manager
Everything was handled incredibly well. The company was...
Everything was handled incredibly well. The company was very forward throughout the process despite there being a delay in a part’s shipping. As soon as the car was done I was informed. Car seems to be driving as smooth as ever since.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and your patience waiting for the part the car needed. Gary Stone General Sales Manager
Midway is the best automobile business I have dealt with....
Midway is the best automobile business I have dealt with. Always polite, explaining everything in detail. Excellent service, very, very accommodating and always putting their customers first.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review. Gary Stone General Sales Manager
My husband and I had opportunity to work with Frank...
My husband and I had opportunity to work with Frank Santino. We had been looking for a certain make and model for awhile and we finally found exactly what we were looking for at Midway Automotive. My brother had recently purchased a vehicle from Midway and was extremely satisfied with his experience. He also had worked with Frank. Frank was friendly, informative and best of all did not pressure us into buying. He made sure we were comfortable with the purchase from start to finish. Midway Automotive is fortunate to have Frank as one of their sales department employees. Thank you Frank. We have and will continue to encourage people to work with you and come see what a great dealership Midway Automotive is!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, we are very happy you had a good experience with Frank. Gary Stone General Sales Manager
I purchased my vehicle from the MidWay Automatic because...
I purchased my vehicle from the MidWay Automatic because I knew some of the people that work there and they are a reliable Dealership. I was also happy with the Service Department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Loved the car I picked out. Problem was terms of the deal...
Loved the car I picked out. Problem was terms of the deal were changed, with some BS about needing to sign all new paperwork. The "safety inspection" wasn't "done" a week after I put $2000 down for part of a $3200 down payment and was supposed to be done when I came back with the rest of the money down, which I did bring: $1200 in cash. While I was waiting the salesman was doing that BS routine of having to back and forth to speak to his boss in an unseen office for whatever BS reasons. This was after I had already committed to the deal and put down $1200. Then I see an employee go out to the lot, put a dealer plate on the car I was purchasing and inexplicably drive the car down the road. When I asked about this I was told it was for the safety inspection. They have an onsite garage with at least 3 full size bays. The email and texts I had received from them had a whole lot of spelling and grammar issues with them. Now this on its own is not really a big deal I could easily overlook if there were not other issues. In this digital age, with the easily available spell check options it becomes a ridiculous thing and screams unprofessionalism. My whole experience with Midway Automotive was shady, suspicious and irritating. And that sucks because I really liked the car itself, just wish I found it at a different place
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Need improvement. Waiting room horrible. Bathroom too...
Need improvement. Waiting room horrible. Bathroom too small. Vending machine sucks. Need beverage or hot tea, hot chocolate for customers who are waiting for their vehicles. Better TV
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Kept their promise on periodic oil changes!!! Thank you...
Kept their promise on periodic oil changes!!! Thank you very much and keep up the good work. I appreciate your promptness also. I am traveling around the USA after oil and fluids change and replenishment.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. Gary Stone General Sales Manager
