Reviews

Average Ratings

5.0
9 lifetime reviews.
  • Great Transaction !!

    I purchased a Ford Taurus from University Ford. Great Transaction ! I was treated very well and purchased a very nice ,reasonable priced vehicle. ...


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    I purchased a Ford Taurus from University Ford. Great Transaction ! I was treated very well and purchased a very nice ,reasonable priced vehicle. I am very pleased with my purchase and the way I was treated. I will be a return customer. I recommend this dealership. Jason and Craig were very helpful and professional in helping me with my purchase. Thank you University Ford for a pleasant buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchased new Ford Explorer, excellent experience!

    Excellent experience! We purchased a new Ford Explorer this week. Bruce Huffman was our sales person and he was exceptional. Very patient while we...


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    Excellent experience! We purchased a new Ford Explorer this week. Bruce Huffman was our sales person and he was exceptional. Very patient while we spent time going over our options. He had several cars brought over for us to look at- same day- and was extremely helpful and kind. I highly recommend this dealership and Mr. Huffman's sales expertise. I also dealt with Ira and Tim, both of whom were great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service Department!

    Julie and her service department team are top notch! I had an issue with a bent rim and a bubbled tire and they got me right in and fixed the prob...


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    Julie and her service department team are top notch! I had an issue with a bent rim and a bubbled tire and they got me right in and fixed the problem with no hassles. This service team is very friendly and well run. The got me back on the road safely right away.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • CUSTOMER REALTIONS

    We purchased a 2017 Escape. After having it for several weeks we noticed a flaw in the headliner. Ford Motor Company made the decision that we, th...


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    We purchased a 2017 Escape. After having it for several weeks we noticed a flaw in the headliner. Ford Motor Company made the decision that we, the owners, must have damaged it ourselves and as such a replacement was not under warranty. University Ford North went beyond a normal response and replaced the headliner at no charge to us. The staff at this dealership is attentive and responsive to customer needs. What a pleasure to purchase something from a group that stands behind their product and values the customer. Outstanding in every area. Thank you UFN - we spread the word to our friends and co-workers about this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2016 Edge

    Best buying experience ever! Salesman Craig Lynch was so knowledgeable and friendly. Always quick to respond. Wanted the Ford Explorer, but afte...


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    Best buying experience ever! Salesman Craig Lynch was so knowledgeable and friendly. Always quick to respond. Wanted the Ford Explorer, but after a test drive felt it was too big for me. Was not pressured in anyway to re-consider, instead Craig was more than happy to assist in what would be best for me. This is the second Ford purchased from this Dealership and am so happy I did. Even got to meet and speak with the General Manager when I arrived to pick up my new vehicle. Great Staff! Cant' say enough good things about Craig!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Internet Purchase experience

    Had a great experience purchasing a used vehicle from University Ford North and Timothy Pleasant. It was an internet purchase, All the communicati...


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    Had a great experience purchasing a used vehicle from University Ford North and Timothy Pleasant. It was an internet purchase, All the communication was professional and low pressure. They provided a very fair price on a vehicle that I was interested in. Once we agreed everything was as smooth as you could imagine. Showed up, completed my test drive and finished the paperwork all in about an hour. Was exactly the type of car purchase that you hope for friendly, fair and painless. Would absolutely recommend working with them and especially Timothy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Professional

    Spoke with Rick Lanning , Rick knew his inventory and was very helpful in helping me with my purchase I would highly suggest if your are in the ma...


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    Spoke with Rick Lanning , Rick knew his inventory and was very helpful in helping me with my purchase I would highly suggest if your are in the market for a car go see Rick.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Expierience

    My purchase was one of the best experiences I have ever had buying a car. My salesman was very helpful and worked to ensure I got the exact vehicl...


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    My purchase was one of the best experiences I have ever had buying a car. My salesman was very helpful and worked to ensure I got the exact vehicle I wanted. The buying process was smooth and I was done in no time at all. I will definitely buy my next vehicle from them. Great job guys!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Contacted no follow-up

    Several Calls and emails, but not satified with customer service


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    Several Calls and emails, but not satified with customer service

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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