Capital of Cary

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
124 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 27, 2019

    The Capital Mazda team is highly professional and provides excellent customer service. I’m very pleased for the excellent support provides by Juan and... Jackson when I brought my Mazda CX-5 for service

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    Came in for service or repair
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    Dealer Response

    Joseph, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are glad to hear our team took great c...are of your CX-5. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    January 20, 2019

    Service was performed on time with minimal waiting. All recommendations were conveyed to me before anything was done.

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    Came in for service or repair
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    Dealer Response

    We are glad we could provide you with timely and informative service, Joanne! Please let us know if there is ever anything else we can do for you! Saf...e travels!

  • February 3, 2013

    Dealership and staff were good to work with. Outlined options, reviewed concerns (pro/con), negotiated effectively. Made a very lengthy process streamlined.... Responded to competitive offer appropriately. Largest Mazda dealership in 5 states, so if you're interested in a Mazda (or a similar vehicle), I strongly recommend heading over there. You'll definitely learn more about what you're looking to purchase as well as educate yourselves about the process in general.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Your experience is what we strive for everyday here at Capital of Cary. We truly value our guests and their opinions and know that their critiques on...ly make us better. We are here for you now and in the future so please lean on us for any of your vehicle needs. Thanks again for your business. Lex Depp, General Sales Manager

  • 5.0 out of 5
    December 29, 2018

    The dealership sets is a very relaxing residential/shopping center area. Every one at the dealership was friendly and helpful. I did not feel any pressure... during any stage of our experience in purchasing a vehicle. I would defiantly recommend this dealership to my friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    David, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear that we were able to go above... and beyond your expectations and really help you out! We look forward to seeing you again!

  • 5.0 out of 5
    December 21, 2018

    In and out fast and in time frame service manager told me. Service was at reasonable price.

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    Dealer Response

    James, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questi...ons, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    December 19, 2018

    Great service,great people they personally take interest in providing service and accommodate my needs

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    Came in for service or repair
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    Dealer Response

    Hi Olga, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about y...our recent visit. Take care!

  • 5.0 out of 5
    December 18, 2018

    Went for a Mazda recall replacement of airbags. Fast and Friendly.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Nancy, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks again for taking the time to leave us this i...nformation about your recent visit. Take care!

  • 5.0 out of 5
    November 20, 2018

    Wentin to have my car serviced. The bill was way more than I expected so rather than pay to fix it, I decided to put that money towards a down payment.... The dealership had a car I kiked, gave me a decent deal, and I love this CX 5 tons more than my 2016.

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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Capital Lincoln Cary for all of your automotive needs. Please don't hesitate... to call if you'd like further assistance.

  • 5.0 out of 5
    October 30, 2018

    This is the 5th vehicle we have purchased from Capital of Cary, and we continue to be thrilled with the service and support! Damien in Sales and Omar... in Financing always do us right! I highly recommend this dealership!

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    Shopped for a new car
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  • 5.0 out of 5
    September 4, 2018

    New to the area and very happy we chose Capital Lincoln. Esco is amazing and helpful. We are greeted with his friendly smile. We’ve been very happy... with the service provided.

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