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Reviews

4.8
83 lifetime reviews.
  • Professionals -- worth a look.

    Dealership and staff were good to work with. Outlined options, reviewed concerns (pro/con), negotiated effectively. Made a very lengthy process st...

    Dealer Response

    Your experience is what we strive for everyday here at Capital of Cary. We truly value our guests and their opinions and know that their critique...


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    Dealership and staff were good to work with. Outlined options, reviewed concerns (pro/con), negotiated effectively. Made a very lengthy process streamlined. Responded to competitive offer appropriately. Largest Mazda dealership in 5 states, so if you're interested in a Mazda (or a similar vehicle), I strongly recommend heading over there. You'll definitely learn more about what you're looking to purchase as well as educate yourselves about the process in general.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Your experience is what we strive for everyday here at Capital of Cary. We truly value our guests and their opinions and know that their critiques only make us better. We are here for you now and in the future so please lean on us for any of your vehicle needs. Thanks again for your business. Lex Depp, General Sales Manager


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  • No callback!

    Had a pleasant buying experience when I purchased my CX-9 years ago. Service has always been good, until recently. Last week I called twice about ...

    Dealer Response

    It sounds like your visit here at Capital Lincoln Cary did not live up to our expectations?which is not what we like to hear. Rest assured we pri...


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    Had a pleasant buying experience when I purchased my CX-9 years ago. Service has always been good, until recently. Last week I called twice about a service estimate & was transferred both times..both times to voice mail. Left a message both times & I cant get a call back! Very poor on your part Capital Mazda! I will be buying a new vehicle next year & it wont be from Capital Mazda!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    It sounds like your visit here at Capital Lincoln Cary did not live up to our expectations?which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care ?and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (919) 859-2000 and we will do our best to make this better. We hope to hear from you soon.


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  • Capital Mazda - Cary, NC Review of Services

    Juan Martinez was my customer service rep. He was very helpful, professional and efficient in providing me with the information I needed during t...

    Dealer Response

    Thanks for always coming back to see us over the years for all your automotive needs, Zelphia! Thank you again for choosing Capital Lincoln Cary, ...


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    Juan Martinez was my customer service rep. He was very helpful, professional and efficient in providing me with the information I needed during this visit. He went above and beyond in letting me know of other services my car needed in the future. Because of my age and living on a fixed income it is very important to me that the dealership provide quality service to me at a reasonable price. This dealership is the only car service facility I have used since buying my car new in 2012.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for always coming back to see us over the years for all your automotive needs, Zelphia! Thank you again for choosing Capital Lincoln Cary, and we hope to see you again soon!


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