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Reviews

Average Ratings

4.9
160 lifetime reviews.
  • Excellent Service -- as usual

    As usual I received excellent service. When I arrived at 7:00 AM the service staff was expecting me since I had used the online "request service"...

    Dealer Response

    Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. We hope to continue to be of se...


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    As usual I received excellent service. When I arrived at 7:00 AM the service staff was expecting me since I had used the online "request service" form to request "The Works" and a state inspection. I was told that my car should be ready in about an hour so I went into the waiting and showroom area to read the local paper they had provided, to checkout the showroom cars, and to read my book. True to their word my 2014 Fusion was ready to drive home at around 8:15 AM. When I paid my bill I was reminded that there was a Ford rebate available and I was reminded how to process. The excellent service is why I continue to return to the dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. We hope to continue to be of service for many years to come.


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  • Great service

    David Robison was very helpful. And the service was done quickly. I like that I can come without a scheduled appointment.

    Dealer Response

    Kendall, we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!


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    David Robison was very helpful. And the service was done quickly. I like that I can come without a scheduled appointment.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kendall, we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Great Service

    Great service. They took me in right on time, got it done quickly and explain what was done and what was needed for the next time. Couldn't be h...

    Dealer Response

    Harlon, your positive review means a lot to us and we?re happy we could help you! It is great to hear our Staff took such great care of you! We ho...


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    Great service. They took me in right on time, got it done quickly and explain what was done and what was needed for the next time. Couldn't be happier.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Harlon, your positive review means a lot to us and we?re happy we could help you! It is great to hear our Staff took such great care of you! We hope to see you here again!


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  • Great service

    Always excellent service! Great people. Very clean facility.

    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, James! It means so much to us to have earned your trust in our business! We hope t...


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    Always excellent service! Great people. Very clean facility.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our Staff's outstanding service, James! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


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  • Good experience

    Efficient, professional and friendly. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


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    Efficient, professional and friendly. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My 9th Ford- The 2015 Edge

    I was grateful to make an appointment for 10:00 am on Saturday. I can't always come during the week. The gentleman on staff was very helpful an...


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    I was grateful to make an appointment for 10:00 am on Saturday. I can't always come during the week. The gentleman on staff was very helpful and knowledgeable. I have been bring my Ford cars to Wmbg. Ford for 9 years. The service is so good that I bake Lemon Pound Cake for everyone at Christmas.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Accounting

    I purchased a 2017 Explorer. Stu Young was very straightforward and pleasant to work with. From the first visit I had at Williamsburg Ford every...


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    I purchased a 2017 Explorer. Stu Young was very straightforward and pleasant to work with. From the first visit I had at Williamsburg Ford everyone was wonderfully nice and helpful. Ron in financing was very helpful in explaining the options I had and worked up several figures to show me the final totals. This was a no pressure, low stress, huge purchase for me and I am now the proud owner of a beautiful USA made FORD!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Convenient scheduling, work performed on time...thank you


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    Convenient scheduling, work performed on time...thank you

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Had to get an oil change. Made an appointment and when I arrived, my car was taken immediately.. they found a few things to be replaced and replac...


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    Had to get an oil change. Made an appointment and when I arrived, my car was taken immediately.. they found a few things to be replaced and replaced them quickly. In and out within two hours. Very pleased with the service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Light-speed Service

    Service at the speed of light. And the free oil change for life, because I bought my Ecoboost Mustang at Williamsburg Ford, is another big plus f...


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    Service at the speed of light. And the free oil change for life, because I bought my Ecoboost Mustang at Williamsburg Ford, is another big plus for recommending the dealership to my family and friends.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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