Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
93 lifetime reviews.
  • Ford f150

    We had a great p experience. Ben Wightkin was excellent.

    Dealer Response

    We hope to be of service to you again! Take care!


    Show Full Review

    We had a great p experience. Ben Wightkin was excellent.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We hope to be of service to you again! Take care!


    Hide Full Review
  • Good People

    Everyone was helpful and so far my truck runs great!!

    Dealer Response

    We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


    Show Full Review

    Everyone was helpful and so far my truck runs great!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


    Hide Full Review
  • Great service

    I was met outside of the building at the door of my car. It was a very pleasant experience

    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Hixson Automotive of Monroe for all of your automotive needs. Please don...


    Show Full Review

    I was met outside of the building at the door of my car. It was a very pleasant experience

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Hixson Automotive of Monroe for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.


    Hide Full Review
  • Great Dealership

    F150. service was great, staff awesome. My 3rd new purchase here.


    Show Full Review

    F150. service was great, staff awesome. My 3rd new purchase here.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Quick lube service.

    Oil change, tire rotation was done quickly on my F150. I'm having an issue with my right turn signal. I asked if they did estimates and was told n...


    Show Full Review

    Oil change, tire rotation was done quickly on my F150. I'm having an issue with my right turn signal. I asked if they did estimates and was told no. I was told that there was a 3 hour minimum charge to run a diagnostic on it. The mechanic in the town I live in ( not Monroe) has the same equipment. He said he would hook it up and tell what was wrong. He would charge part and labor after if I decided to fix it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Professional, fast service; clean facility

    Everyone was very professional, knowledgable, and knew how to put that knowledge to best use. I had just an oil change, but they also help find th...


    Show Full Review

    Everyone was very professional, knowledgable, and knew how to put that knowledge to best use. I had just an oil change, but they also help find the source and correct some small problems on the car that I was having. Definitely highly recommended service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Wonderful Experience!!!!

    This is a great place to do business with. They treat you like family there.


    Show Full Review

    This is a great place to do business with. They treat you like family there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Clean Facility

    So far everything was fine with the oil change, but the service person that checked me in was not helpful in explaining a rewards letter I receive...

    Dealer Response

    Thanks, Margaret! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


    Show Full Review

    So far everything was fine with the oil change, but the service person that checked me in was not helpful in explaining a rewards letter I received from you and told me the wrong thing. My husband called the service manager and he told us she had told me wrong and straightened everything out. She did not seem as knowledgable about vehicles as your past service people. Also we wish you had never moved Ford dealer or service department in your new location. It would seem like BMW should moved there and Ford stayed on Louisville.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Margaret! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


    Hide Full Review
  • great service

    sam takes care of business.. had trouble out on road he talked with me and saved a wrecker service..enjoy working with him


    Show Full Review

    sam takes care of business.. had trouble out on road he talked with me and saved a wrecker service..enjoy working with him

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • great service

    sam takes care of business.. had trouble out on road he talked with me and saved a wrecker service..enjoy working with him

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Michael. Thank you again for choosing Hixson...


    Show Full Review

    sam takes care of business.. had trouble out on road he talked with me and saved a wrecker service..enjoy working with him

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Michael. Thank you again for choosing Hixson Automotive of Monroe, and we hope to see you again soon!


    Hide Full Review