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Used 888-477-1283 Email Dealer
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Reviews

Average Ratings

4.8
Average based on 150 reviews.
  • Don't bother

    my husband took his truck to ryan chev to have some recalls fixed. they initially told him it would take a couple of days. They have kept the truc...

    Dealer Response

    We appreciate your detailed feedback. The situation that you described isn't reflective of how we strive to operate. Please allow us the opportuni...


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    my husband took his truck to ryan chev to have some recalls fixed. they initially told him it would take a couple of days. They have kept the truck over a week now. My husband has called everyday, accept sunday, to talk with the representative and check on the truck. He has left numerous messages. He has yet to receive a phone call from Ryan Chevrolet. Yesterday he had to physically go to the location just to speak with someone. The man said the truck would be ready today. The truck is not ready. if they are going to keep a vehicle over a week, especially to fix recall parts, they should provide an alternate transportation for the customer. At the very least, they should return phone calls and keep customers informed about their vehicles. When my husband discussed his truck with various friends and coworkers, everyone said DO NOT go to Ryan Chevrolet. Once we get the truck back we will never go back to them for anything. We will go out of the way to get to the next Chevrolet dealer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your detailed feedback. The situation that you described isn't reflective of how we strive to operate. Please allow us the opportunity to speak with you directly. If you're willing, reach out to our general manager at (318) 387-2222 so that we may help turn your husband's negative experience around.


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  • Great Service. Clean facilities.

    As always; dealer personnel are friendly and professional.


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    As always; dealer personnel are friendly and professional.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service. Clean facilities.

    As always; the dealer personnel are friendly and professional. Service was completed in a timely manner.


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    As always; the dealer personnel are friendly and professional. Service was completed in a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Owner

    They got my car in and out as promised. I was very happy with the way my service visit went!


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    They got my car in and out as promised. I was very happy with the way my service visit went!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    On December 9, 2015 I had an appointment to have my 2015 2500HD serviced, but due being tied up in a meeting I missed the appointed time. I called...


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    On December 9, 2015 I had an appointment to have my 2015 2500HD serviced, but due being tied up in a meeting I missed the appointed time. I called and spoke with Service Advisor Kathy, she assured me that it was not a problem and to bring it in at my earliest convenience. I arrived 30 minutes after my call and was greeted by Kathy and she told my truck would truck would ready in about 45 minutes. When I arrived to pick up my truck Kathy was assisting another customer. There was another Service Advisor (Travis) at the service desk that did not acknowledge my presence, he just continued to push paper around on his desk and ignored me. I patiently waited until Kathy returned and signed my invoice and was on my way. In my opinion, regardless who the Service Writer is they are all representing Ryan Chevrolet and should all greet a customer and acknowledge their presence.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    Really enjoyed dealing with Bobbye Hill. She was very friendly and helpful. She never rushed us and let us take our time checking out the vehicle


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    Really enjoyed dealing with Bobbye Hill. She was very friendly and helpful. She never rushed us and let us take our time checking out the vehicle

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Sales Team

    Everybody bent over backwards to help me get the vehicle that I wanted, within the price range I was willing to pay. They answered all of my quest...


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    Everybody bent over backwards to help me get the vehicle that I wanted, within the price range I was willing to pay. They answered all of my questions, found great financing for me, and made sure the things that they promised to do was done on time & for the correct amount.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service at RyanAuto Group

    I have never received as good of service as I did when purchasing our Cadillac from Ryan auto group. I had a great salesman that made our car buyi...


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    I have never received as good of service as I did when purchasing our Cadillac from Ryan auto group. I had a great salesman that made our car buying experience easy. I was unaware that this type of quality service was still in existence and I will not forget this when I get ready for my next car purchase. I would like to give a special thanks to Cliff Patrick our salesman for being so helpful. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service, making appointment don't help

    The service and staff was great, however setting up a appointment wasn't any better than being a walk in, didn't get in on time (within 15 mins) a...

    Dealer Response

    Thank you for taking the time to share your feedback with us, Quincy. We are glad to be of service. Don't hesitate to call us if you ever need any...


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    The service and staff was great, however setting up a appointment wasn't any better than being a walk in, didn't get in on time (within 15 mins) and had to wait in line with everyone else, appointments or not.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback with us, Quincy. We are glad to be of service. Don't hesitate to call us if you ever need anything. Be safe on the road.


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  • Problem solved

    Had Malibu in for routine oil change, and during the overall inspection, mechanic noticed a front transaxle leak which apparently is not uncommon ...


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    Had Malibu in for routine oil change, and during the overall inspection, mechanic noticed a front transaxle leak which apparently is not uncommon for a '12 model once I researched online -- appreciated having it called to my attention, and brought car back for repair --

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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