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Reviews

Average Ratings

4.8
972 lifetime reviews.
  • A Great Buy Experience

    The experience was great and it did not take long for me to obtain a vehicle.


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    The experience was great and it did not take long for me to obtain a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I drove 5 hrs away to purchase a vehicle from them

    They had the exact truck I wanted in their database and was able to have me on the road in less than 24 hrs. It was definitely worth the 5 hr driv...


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    They had the exact truck I wanted in their database and was able to have me on the road in less than 24 hrs. It was definitely worth the 5 hr drive for the price and service they provided. Would definitely be buying future fords from them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great a t service

    In f o r 5K check up so was first visit. Waited for service to be completed which was approximately 1.5 hrs. Everyone e was courteous and seemed k...


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    In f o r 5K check up so was first visit. Waited for service to be completed which was approximately 1.5 hrs. Everyone e was courteous and seemed knowledgeable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Oil change, tire rotation

    Took a long time for oil change and tire rotation, over 1 1/2 hours


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    Took a long time for oil change and tire rotation, over 1 1/2 hours

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best customer service

    We purchased a 2016 Fiesta. I was greeted by Patrick Dubenitz and away we went. I cannot think of anything that could have been done better. He an...


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    We purchased a 2016 Fiesta. I was greeted by Patrick Dubenitz and away we went. I cannot think of anything that could have been done better. He and the young man that was training with him bent over backwards to make the process seamless and it was. Even the financing paperwork with George was effortless. We came in as customers and left as friends. Well done! P.S. They even let our dog, Mali in the showroom and treated her like a queen.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    We were on vacation and we were having trouble with our 2016 ford focus they told us to come on in and they replaced the battery and we were on ar...


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    We were on vacation and we were having trouble with our 2016 ford focus they told us to come on in and they replaced the battery and we were on are way excellent service Thank you guys

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • good service

    Mr. Taylor was most helpful and my service was completed in good time.


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    Mr. Taylor was most helpful and my service was completed in good time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great work

    Very helpful, thanks for cleaning my car to get the sap off


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    Very helpful, thanks for cleaning my car to get the sap off

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Review

    It was a good experience, Very quick and easy. I was helped right when I walked in, and everyone was very polite.


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    It was a good experience, Very quick and easy. I was helped right when I walked in, and everyone was very polite.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • bad service, defective part

    Visiting family in Charlottesville, I had a catalytic converter issue. Paid near 3,000 bucks for parts and labor on the cat alone, and waited clos...


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    Visiting family in Charlottesville, I had a catalytic converter issue. Paid near 3,000 bucks for parts and labor on the cat alone, and waited close to week for the work to be completed! The Ford part they installed has a two year warranty, and it now being about two months past that, the part is clogged and needs replacing. Both Malloy and Ford customer care told me I'm out of luckbecause the warranty is expired. A midas shop, which verified it was the replacement cat as the problem, doing the installation on an aftermarket part I'm buying, is charging 250 bucks for labor. the part is 170 on ebay. Don't support Malloy, and don't believe the hype about Ford factory parts being higher quality!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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