New 877-438-0926 Dealer Website
Used 866-779-6850 Email Dealer
Service 888-436-6019

Thank you. Your email has been sent to the dealer.

Sales 9:00 AM - 6:00 PM
Service 8:30 AM - 1:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:30 AM - 1:00 PM
Sun Closed
{{currentIndex + 1}} of 2

Reviews

4.9
Average based on 338 reviews.
  • Good experience

    Our salesperson, Steve, was friendly and not pushy. Staff was willing to work around our schedule and stayed late so we could get our paperwork pr...

    Dealer Response

    Thank you so much for this lovely review, Stephen! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Steve and ...


    Show Full Review

    Our salesperson, Steve, was friendly and not pushy. Staff was willing to work around our schedule and stayed late so we could get our paperwork processed and take the car that day.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review, Stephen! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Steve and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Mark Shebelski - General Manager - mark.shebelski@brownscar.com


    Hide Full Review
  • Great service

    Prompt, personable, and professional. I was 100% satisfied with the level of service that I received. I would definitely recommend to others.

    Dealer Response

    Bernard, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied ...


    Show Full Review

    Prompt, personable, and professional. I was 100% satisfied with the level of service that I received. I would definitely recommend to others.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bernard, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Sincerely, Mark Shebelski - General Manager - mark.shebelski@brownscar.com


    Hide Full Review
  • Great Experience

    Performed as expected. Met the agreed schedule on time. Value of service. Provided status of condition and required upcoming maintenance.

    Dealer Response

    John, It is wonderful to hear that our staff at Brown's Richmond Volkswagen was able to provide you with a great experience. We really appreciate ...


    Show Full Review

    Performed as expected. Met the agreed schedule on time. Value of service. Provided status of condition and required upcoming maintenance.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, It is wonderful to hear that our staff at Brown's Richmond Volkswagen was able to provide you with a great experience. We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mark Shebelski - General Manager - mark.shebelski@brownscar.com


    Hide Full Review
Read All Reviews

Service & Repair

Sell & Trade

Sell or Trade-in Your Car for Cash

Dealers are constantly looking for used

inventory. Request an appraisal to find

the cash or trade-in value of your car.

About Our Dealership

Dealer on Cars.com since April 2009

Brown's of Richmond wants to earn your business. The Better Business Bureau has rated Brown's with its highest rating of an A+!!

There's a reason why Brown's is a premier new and used Volkswagen dealer for Richmond. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, or new Volkswagen in Richmond, and can assist with financing.
If you're looking for a quality new vehicle at a reasonable price, look no further than Brown's selection of new Volkswagen models. Come and see us today!

"Buy happy"