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Sales 12:00 PM - 5:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:30 AM - 1:00 PM
Sun Closed
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Reviews

4.9
541 lifetime reviews.
  • Great Customer Service

    Melodie was a great help through the whole car buying experience. She was knowledgeable and worked with what all I wanted in a car and my price ra...

    Dealer Response

    Congratulations on your new car, Maria! Thank you for taking the time to write about your experience. It's great to know Melodie was able to provi...


    Show Full Review

    Melodie was a great help through the whole car buying experience. She was knowledgeable and worked with what all I wanted in a car and my price range to get me the best deal possible.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car, Maria! Thank you for taking the time to write about your experience. It's great to know Melodie was able to provide you with the helpful and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Warm regards, Mark Shebelski - General Manager - mark.shebelski@brownscar.com


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  • Great service, clean environment, pleasant people

    Jeff Cooper is always helpful and offers the best service recomendations for repairs. John who drives courtesy vehicle is always great to conversa...

    Dealer Response

    Thank you for your review, Vanessa. We're glad to have Jeff and John on our team and that we could provide you with a positive experience. If you ...


    Show Full Review

    Jeff Cooper is always helpful and offers the best service recomendations for repairs. John who drives courtesy vehicle is always great to conversate with.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, Vanessa. We're glad to have Jeff and John on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mark Shebelski - General Manager - mark.shebelski@brownscar.com


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  • prompt, courteous service

    So easy to book service online via the website, then received prompt courteous service, was offered a ride back to work, and was called as soon as...

    Dealer Response

    Thank you for your outstanding rating of our service department, Claudia. We appreciate the opportunity to service your vehicle needs and look for...


    Show Full Review

    So easy to book service online via the website, then received prompt courteous service, was offered a ride back to work, and was called as soon as my car was ready.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your outstanding rating of our service department, Claudia. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thank you for taking the time to write the review. It really matters to our dealership! Sincerely, Mark Shebelski - General Manager - mark.shebelski@brownscar.com


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Service & Repair

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About Our Dealership

Dealer on Cars.com since April 2009

Brown's of Richmond wants to earn your business. The Better Business Bureau has rated Brown's with its highest rating of an A+!!

There's a reason why Brown's is a premier new and used Volkswagen dealer for Richmond. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, or new Volkswagen in Richmond, and can assist with financing.
If you're looking for a quality new vehicle at a reasonable price, look no further than Brown's selection of new Volkswagen models. Come and see us today!

"Buy happy"