New 888-681-4149 Dealer Website
Used 888-680-9877 Email Dealer
Service 804-323-7695

Thank you. Your email has been sent to the dealer.

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
{{currentIndex + 1}} of 7 Video

Reviews

4.9
Average based on 134 reviews.
  • Consultant/Arbitrator

    In June 2016 purchased a used car from Lexus of Richmond. The purchase was completed from 1000 miles away and completed via telephone, email and o...

    Dealer Response

    Thank you for your review and comments BadgerP - I will certainly pass along your sentiments to Rick! We hope you are enjoying your new car! Cas...


    Show Full Review

    In June 2016 purchased a used car from Lexus of Richmond. The purchase was completed from 1000 miles away and completed via telephone, email and overnite UPS and FedEx. I was completely satisfied with the customer service and overall response that I have received. Rick Bernard handled the process from Lexus, and he was knowledgeable, personable and offered thorough attention to detail. Thank you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and comments BadgerP - I will certainly pass along your sentiments to Rick! We hope you are enjoying your new car! Casey Izzo, Internet Director, Lexus of Richmond


    Hide Full Review
  • Vehicle was sold 5 hrs after I talked with them.

    I wanted to buy vehicle but they would not come up with cash price, my salesmen went home and then 5 hrs. later vehicle was sold.

    Dealer Response

    Thank you for taking the time to share your recent experience. We would love an opportunity to see if we can assist you with another vehicle. Plea...


    Show Full Review

    I wanted to buy vehicle but they would not come up with cash price, my salesmen went home and then 5 hrs. later vehicle was sold.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your recent experience. We would love an opportunity to see if we can assist you with another vehicle. Please feel free to call or email me directly, as I would be happy to assist ~ Casey Izzo, Internet Director, Lexus of Richmond. 804.323.8000 or sales@lexusofrichmond.com


    Hide Full Review
  • Pleasant buying experience

    This was the easiest and most pleasant car buying experience I have ever had. The entire Lexus of Richmond team, from sales to service to manageme...

    Dealer Response

    Thank you for taking the time to share your wonderful comments and feedback! I will certainly pass this information along to Bryan and our Managem...


    Show Full Review

    This was the easiest and most pleasant car buying experience I have ever had. The entire Lexus of Richmond team, from sales to service to management, truly wanted me to be completely satisfied with my purchase! My sales rep Bryan was great. He was honest and straightforward without playing the back and forth sales game. I love my new, pre-owned SC430, and I intend to drive the 55 miles from Williamsburg to Richmond anytime I need to have it serviced. I highly recommend Lexus of Richmond!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your wonderful comments and feedback! I will certainly pass this information along to Bryan and our Management Team. We hope you are enjoying your SC430, and look forward to assisting with all of your service needs! ~ Casey Izzo, Internet Director, Lexus of Richmond


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since February 2015

At Lexus of Richmond, it's our mission to provide the Richmond Lexus drivers in Virginia and surrounding locations with prestigious, luxury cars, SUVs & Hybrid Vehicles from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Richmond, we go above and beyond to implement our expertise and experience to assist your every need. We are conveniently located on Midlothian Pike, with easy access to highways 147 & 60.

"RVA's Lexus Dealer."