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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
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Reviews

4.6
378 lifetime reviews. Includes reviews of Lexus of Richmond from DealerRater.com
  • Consultant/Arbitrator

    In June 2016 purchased a used car from Lexus of Richmond. The purchase was completed from 1000 miles away and completed via telephone, email and o...

    Dealer Response

    Thank you for your review and comments BadgerP - I will certainly pass along your sentiments to Rick! We hope you are enjoying your new car! Cas...


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    In June 2016 purchased a used car from Lexus of Richmond. The purchase was completed from 1000 miles away and completed via telephone, email and overnite UPS and FedEx. I was completely satisfied with the customer service and overall response that I have received. Rick Bernard handled the process from Lexus, and he was knowledgeable, personable and offered thorough attention to detail. Thank you

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and comments BadgerP - I will certainly pass along your sentiments to Rick! We hope you are enjoying your new car! Casey Izzo, Internet Director, Lexus of Richmond


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  • Respectful service!

    Bought a RX350. Was easy because Mr. Seacrest and Mr. Hence demonstrated what the Lexus company is all about-PROFESSIONALISM! Thanks much.


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    Bought a RX350. Was easy because Mr. Seacrest and Mr. Hence demonstrated what the Lexus company is all about-PROFESSIONALISM! Thanks much.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The worst customer service experience
    April 14, 2017

    I went in for a diagnostic and came out with a 6600 dollar bill and a car running hot. I was told I needed a new car by Dale. Maurice assisted me ...


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    I went in for a diagnostic and came out with a 6600 dollar bill and a car running hot. I was told I needed a new car by Dale. Maurice assisted me in this process that never happened. Mind u, i am a single mother, a teacher, bereaving the loss of a family member and did not get the service I was expecting from this dealership. I will never go back nor recommend anyone to go here bc they will hot talk u out of ur panties if u dont have common sense.

    Does not recommend this dealer
    Came in for service or repair

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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2015

At Lexus of Richmond, it's our mission to provide the Richmond Lexus drivers in Virginia and surrounding locations with prestigious, luxury cars, SUVs & Hybrid Vehicles from Lexus. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer in Richmond, we go above and beyond to implement our expertise and experience to assist your every need. We are conveniently located on Midlothian Pike, with easy access to highways 147 & 60.

"RVA's Lexus Dealer."