Reviews
Write a reviewEfficient and helpful
As a repeat customer, purchasing 2 vehicles here this year, it was welcoming to be remembered! Everyone was extremely efficient and helpful, especially Maz and my previous salesperson, Chris. I drive an hour to this dealership even though I have 3 Nissan dealerships closer to my home because of their inventory and service.
Great service thanks for everything, thank you for everything
Thanks for everything …thanks Great service thanks for everything, thank you for everything Great service thanks for everything, thank you for everything
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Great service
As a senior citizen, I appreciate the courtesy and helpfulness. The services are always explained in a clear and precise manner.
Judy, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Fantastic, friendly service!
Our Salesman, Shawn, was super nice as was everyone we dealt with. I got a fair deal and I love my car!
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Brown’s Nissan is #1
Brown’s Nissan showed excellent customer service. They were very helpful, knowledgeable and tended to the customer’s happiness and needs. They worked really hard to work out everything to get me the vehicle I wanted and needed.
We really appreciate your feedback, Camala. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
The whole new sales process was smooth and timely
The whole process was smooth and timely. Hugo was a great salesperson and Cliff was very competent and helpful with the financing
Thank you for taking the time to share with us, Kenneth! The goal of the Brown's Dulles Nissan team is to ensure a smooth and timely purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Great service!!
Liked the fair analysis and update provided by Service manager. The technician worked on my car at his earliest so this time I was done quicker.
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Great people to deal with. Worth the long drive.
Jessica our salesperson, the general manager and financial manager worked very hard to get us the deal we wanted on the 2011 Altima we purchased.
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Great Service
Proper explanation of what needs to be done at the beginning with an estimate of how long it would take.
Gholam, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
We are from Upstate NY and were unsuccessful in finding
We are from Upstate NY and were unsuccessful in finding the vehicle we wanted at the Nissan dealers here. We found the vehicle we wanted on line at Browns Dulles Nissan. My husband spoke to Reyanne Waid who organized what we needed so friendly and attentive to our needs. My husband spoke with Clifford for all the financing questions for an out of state purchase which we have never done before and he had all the answers and was wonderful to work with. We secured the down payment ti hold the vehicle and arranged a flight to Dulles airport. Reyanne arranged for someone to pick us up on our arrival which was awesome. Mazon Helwe was waiting for us at the pick up site as soon as we got off the plane. We had a great discussion on the way to the dealership, very friendly and personable. He helped with the paperwork, test drive, and answering questions about the vehicle. We had hoped to meet Clifford as we spoke to him on the phone, he was off that day. Henry Proano walked us through all our financial paper work and warranty options, he was very knowledgeable and helpful. In no time we were out the door for our drive back to upstate NY and absolutely love our new 2022 Nissan Pathfinder. Our entire experience we rate a 10 out of 10. We highly recommend this dealership. Thank you so much!
Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com