Reviews
This company doesn't stand behind their warranty!!
They sold me a vehicle with a bad transmission and refuse to fix it under warranty, they talk a good game with the "Happy Customer" thing, but I have bought over 50 new cars in my lifetime and have a couple bad experiences, but nothing like this place, I have to have a new transmission installed for nearly $4000.00 while still being under warranty, too much to get into, but Buyers beware, go somewhere else to buy your car.
Your feedback has been forwarded on to our team and we are currently looking into this matter.
Great service
Great satisfactory service done on my car. Will come back for next service when it's due. Would recommend for other customers as well.
We cannot thank you enough for your wonderful review of Brown's Dulles Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Excellent service
The service advisor makes it such a pleasure to work with. He knows me and my vehicle and I feel like part of the family.
Thank you so much for taking the time to share your kind words about your experience at Brown's Dulles Nissan! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Exceptional service
Exceptional honest accurate dependable service unlike anywhere else, especially sensitive to changing schedules making available timeslots to meet your time needs
Sara, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Brown's Dulles Nissan's Service Department. Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Great service
I received great Service, Aaron is friendly and knowledgeable ,shuttle driver, Dago is always nice , very convenient for me to get service done while I'm at work,,, Thank You
Mark, we really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Brown's Dulles Nissan team went above and beyond to help out with your vehicle needs. Thank you again for your business. Best, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Great Dealership with Upfront Pricing
We appreciated the ability to shop from home and settle on an upfront, out the door price before entering the dealership. We like the pictures and vehicle information available on the website. In the dealership, Erik and the finance manager were professional and helpful. We liked being able to communicate with Joseph and Erik via text.
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Our new Rogue
The Team was very supportive and welcoming .. the sales man Mohamed was excellent in explaining about everything in the car and the benefits of it...the Manager was as well very welcoming and helped us alot.
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Great Service Rep!
Andrew is a superb Service Representative. He’s the reason I keep coming back to Brown’s with my 2014 Altima. Great guy, knowledgeable and honest. Doug M., Leesburg, VA.
We're delighted to hear of your positive experience with us! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Great Service
They provided quickness and friendliness with great service from all staff. Price was also fair and reasonable. Felt very safe related to covid while waiting for my car.
We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you! Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com
Great service clean facility
I like the whole experience’ I love the vehicle that I purchased from you guys had a great customer service
Thank you for the feedback, Hodo! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com