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Used 866-873-1689 Email Dealer
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Reviews

Average Ratings

4.9
352 lifetime reviews.
  • Great customer service and pricing.

    Will Weaver was very easy to work with. No pressure and very knowledgeable about the vehicle. Loan process too long and confusing.

    Dealer Response

    Thank you for the excellent review, William! It is great to know that Will was able to provide you with pressure-free and knowledgeable service. P...


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    Will Weaver was very easy to work with. No pressure and very knowledgeable about the vehicle. Loan process too long and confusing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review, William! It is great to know that Will was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


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  • i liked my car buying experience.

    I liked everything about my car buying experience at Brown's Dulles Nissan and I would suggest this dealership to all my friends and family for bu...

    Dealer Response

    Your great feedback truly made our day, Matthew. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team ...


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    I liked everything about my car buying experience at Brown's Dulles Nissan and I would suggest this dealership to all my friends and family for buying a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your great feedback truly made our day, Matthew. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


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  • service

    I really think that you have the best service person who knows how to communicate the customer service without any pressure,his name is sherman.

    Dealer Response

    Thank you for your review, Iman. We're glad to have Sherman on our team and that we could provide you with a positive experience. If you ever need...


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    I really think that you have the best service person who knows how to communicate the customer service without any pressure,his name is sherman.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, Iman. We're glad to have Sherman on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


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  • Excellent Experience

    We have been going to Brown's for the last ten years. We took our two previous Nissans to Brown's for parts and service. Within the last eight m...

    Dealer Response

    Thank you so much for the wonderful review of your experience at Brown's Dulles Nissan. We love hearing from great customers like yourself that co...


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    We have been going to Brown's for the last ten years. We took our two previous Nissans to Brown's for parts and service. Within the last eight months, we have bought two more Nissan's from Brown's. They are highly experienced, professional, and keep their promises. Client for life.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the wonderful review of your experience at Brown's Dulles Nissan. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


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  • New Car

    All the employees where great to work with when we bought the car.

    Dealer Response

    Debra, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Brown's Dulles N...


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    All the employees where great to work with when we bought the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Debra, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Brown's Dulles Nissan! If there is anything else we can do for you just give us a call! Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


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  • Great service

    They care of my car the same day I called for appointment. The my washed mi car. You need an improvement on your wifi.

    Dealer Response

    Juan, thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Jad Kadili |General Manag...


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    They care of my car the same day I called for appointment. The my washed mi car. You need an improvement on your wifi.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Juan, thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


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  • No Appointment

    No appointment, quick and cleaned car. Staff was friendly. Check out was delayed since there was only one lady working, so that slowed things do...

    Dealer Response

    We would like to thank you for sharing this review, Denise. We appreciate your feedback as it helps us grow as a dealership. We will be sharing yo...


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    No appointment, quick and cleaned car. Staff was friendly. Check out was delayed since there was only one lady working, so that slowed things down some.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We would like to thank you for sharing this review, Denise. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


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  • service

    Quick service and good communication. service advisor desk area is too tight and a bit dingy. customer drop off area is crowded

    Dealer Response

    Thank you for sharing your experience with us, Gregory. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your c...


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    Quick service and good communication. service advisor desk area is too tight and a bit dingy. customer drop off area is crowded

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us, Gregory. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


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  • Great service, quick and easy

    The service was quick, prices were reasonable and most importantly, people are very friendly. I would definitely recommend this place

    Dealer Response

    Thank you for your review and business as a customer, Jose. It is our goal to provide every one of our customers with the kind of excellent servic...


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    The service was quick, prices were reasonable and most importantly, people are very friendly. I would definitely recommend this place

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and business as a customer, Jose. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


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  • Great Service

    Professional employees who provided detailed explanation of all services. The free state inspection was a nice benefit. The amenities are good wit...

    Dealer Response

    We appreciate your marvelous feedback, Alexander. It is our commitment to ensure quality customer care by providing comfortable and relaxing facil...


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    Professional employees who provided detailed explanation of all services. The free state inspection was a nice benefit. The amenities are good with a variety of coffees.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Alexander. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


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