Reviews

Average Ratings

4.9
449 lifetime reviews.
  • Great customer service and pricing.

    Will Weaver was very easy to work with. No pressure and very knowledgeable about the vehicle. Loan process too long and confusing.

    Dealer Response

    Thank you for the excellent review, William! It is great to know that Will was able to provide you with pressure-free and knowledgeable service. P...


    Show Full Review

    Will Weaver was very easy to work with. No pressure and very knowledgeable about the vehicle. Loan process too long and confusing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review, William! It is great to know that Will was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


    Hide Full Review
  • Amazing service team!

    We've bought cars from you all before, but the service department is what keeps us coming back. So knowledgable and friendly! They do amazing work.


    Show Full Review

    We've bought cars from you all before, but the service department is what keeps us coming back. So knowledgable and friendly! They do amazing work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • They made it easy for me.

    I walked in without an appointment and they took care of me right away. Great customer service, courteous and responsive. My vehicle was at the ...

    Dealer Response

    Thank you for sharing your experience with us, Chris! Our team works incredibly hard to exemplify the Brown's Dulles Nissan commitment to customer...


    Show Full Review

    I walked in without an appointment and they took care of me right away. Great customer service, courteous and responsive. My vehicle was at the dealership for a week getting a major part replaced. They gave me a loaner right away and they kept me apprised of the status of my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us, Chris! Our team works incredibly hard to exemplify the Brown's Dulles Nissan commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


    Hide Full Review
  • Take time before buying

    The sales person , who was helping me the first day was very help full and patiently spent reasonable amount of time ,to explain the different opi...

    Dealer Response

    Thank you for this lovely review, Tarikua! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpf...


    Show Full Review

    The sales person , who was helping me the first day was very help full and patiently spent reasonable amount of time ,to explain the different opinions they have.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this lovely review, Tarikua! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


    Hide Full Review
  • Great buying experience

    Carla and Miguel were terrific! They made the buying experience pleasurable. The negotiation was direct and honest. Additionally the finance proce...

    Dealer Response

    Carla and Miguel appreciate the kind words, Samuel! Thank you for the wonderful review! We strive for 100% customer satisfaction on each and every...


    Show Full Review

    Carla and Miguel were terrific! They made the buying experience pleasurable. The negotiation was direct and honest. Additionally the finance process was a breeze compared to previous experiences.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carla and Miguel appreciate the kind words, Samuel! Thank you for the wonderful review! We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you! Regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


    Hide Full Review
  • Great service visit

    Speed and friendliness of the support staff. Bonus was they washed my vehicle. Very happy with this visit. This why of drive the extra distance to...

    Dealer Response

    Robert, thank you for the wonderful feedback! We are happy to hear of your positive experience at Brown's Dulles Nissan, and we are grateful for c...


    Show Full Review

    Speed and friendliness of the support staff. Bonus was they washed my vehicle. Very happy with this visit. This why of drive the extra distance to this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thank you for the wonderful feedback! We are happy to hear of your positive experience at Brown's Dulles Nissan, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


    Hide Full Review
  • Bill Lambert'z service experience

    I liked the knowledgeable and courteous way things were handled. As always they lived up to the standards I have come to expect over the last decade.

    Dealer Response

    Thanks for the nice review, William! We really appreciate this feedback and I'll be certain to share your compliments with the rest of the staff. ...


    Show Full Review

    I liked the knowledgeable and courteous way things were handled. As always they lived up to the standards I have come to expect over the last decade.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the nice review, William! We really appreciate this feedback and I'll be certain to share your compliments with the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


    Hide Full Review
  • Great Service

    The staff was very friendly and supportive. They were helpful when it came to my many questions.I like how close the dealership is to my home.

    Dealer Response

    Thank you for leaving us this great review, Julia. We are very happy to hear that we could be so helpful during your recent visit with us. We appr...


    Show Full Review

    The staff was very friendly and supportive. They were helpful when it came to my many questions.I like how close the dealership is to my home.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Julia. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your business and we look forward to seeing you back again in the future! Regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


    Hide Full Review
  • Great cust service which extended to all aspects

    The customer service, the efficiency and consideration of time management. They wanted you to leave happy and they were genuine about the experien...

    Dealer Response

    Thank you for the glowing review, Jamie- Lea! We take pride in our customer service and do whatever we can to have our customers leave happy. Plea...


    Show Full Review

    The customer service, the efficiency and consideration of time management. They wanted you to leave happy and they were genuine about the experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review, Jamie- Lea! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


    Hide Full Review
  • Great experience.

    Erik was extremely helpful and knowledgeable about the vehicle. He answered all of our questions and made us feel at home.

    Dealer Response

    Erik and the rest of the team appreciate the kind words, Wallace. We look forward to seeing you again in the future! Regards, Jad Kadili |General...


    Show Full Review

    Erik was extremely helpful and knowledgeable about the vehicle. He answered all of our questions and made us feel at home.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Erik and the rest of the team appreciate the kind words, Wallace. We look forward to seeing you again in the future! Regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100


    Hide Full Review