Alexander Chevrolet Buick GMC

Used 615-446-5141 Email Dealer
Service 615-378-6163

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Reviews

Average Ratings

4.6
Average based on 14 reviews.
  • buying used truck

    Jimmy Dean was of great help. The whole team made the whole trip worth going. Highly recommand

    Dealer Response

    Thank you for your positive feedback. We are certainly happy that your experience was a great one and that Jimmy Dean took great care of you durin...


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    Jimmy Dean was of great help. The whole team made the whole trip worth going. Highly recommand

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive feedback. We are certainly happy that your experience was a great one and that Jimmy Dean took great care of you during your visit. We hope to see you again during your first service visit. Let us know if we can help with anything.


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  • Camaro purchase

    Excellent dealership to purchase trucks and cars from. Mr Ricky Tabor was very professional throughout the entire purchasing process. He is very k...

    Dealer Response

    Jenny, thanks for this nice review! Ricky truly knows his stuff. We make sure all of our employees are knowledgeable and professional, and he will...


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    Excellent dealership to purchase trucks and cars from. Mr Ricky Tabor was very professional throughout the entire purchasing process. He is very knowledgeable on all vehicles and the paperwork required.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jenny, thanks for this nice review! Ricky truly knows his stuff. We make sure all of our employees are knowledgeable and professional, and he will be glad to hear about your experience. Please feel free to visit us if you have any further needs. Sincerely, Allan Ledford, GM, aledford@alexanderautomotive.net


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  • buying used car and service at alexander chevy

    I have been buying and dealing with alexander for almost sixteen years, I have bought eight or nine cars or trucks from them, they have always tre...

    Dealer Response

    Jesse, thank you so much for the wonderful review of your experience at Alexander Chevrolet Buick GMC. We love hearing from great customers like y...


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    I have been buying and dealing with alexander for almost sixteen years, I have bought eight or nine cars or trucks from them, they have always treated me right , always made the deals easy , and the salesman were nice to be around , it is the one place I go to buy to cars or trucks, they will treat you right and you will get the best deal you can get , and they do work hard for you , and to make sure you are happy , I would recommend to anyone to go see them when they need a new or used car or truck, you wont be let down like most dealers , they keep there word , and everything is done with you in mind and that is the kind of car dealership you need so go on down and see them you will be glad you did.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jesse, thank you so much for the wonderful review of your experience at Alexander Chevrolet Buick GMC. We love hearing from great customers like yourself that continue to spread all the good things that our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Sincerely, Allan Ledford, GM, aledford@alexanderautomotive.net


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  • Quality experience

    Brandon and Larry are always helpful, professional, and make the car buying experience enjoyable. We tell all of our friends what a fantastic exp...

    Dealer Response

    Thank you so much for this 5-star review! We always enjoy hearing from our customers. We are pleased to hear that Brandon and Larry have consisten...


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    Brandon and Larry are always helpful, professional, and make the car buying experience enjoyable. We tell all of our friends what a fantastic experience we have every time we walk into Alexander Chevy and always encourage them to go check it out for themselves.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this 5-star review! We always enjoy hearing from our customers. We are pleased to hear that Brandon and Larry have consistently been helpful and professional during your visits. Our goal is to provide quality customer care, and we're glad to hear that our team has shown you their commitment to this. We look forward to working with you or anyone you might send our way in the future. Sincerely, Allan Ledford, GM, aledford@alexanderautomotive.net


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  • Good deal on new vehicle!

    David was exceptional during the process. We would have liked to close on the first visit; it probably could have happened if the finance options ...

    Dealer Response

    Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional ser...


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    David was exceptional during the process. We would have liked to close on the first visit; it probably could have happened if the finance options were verified a little quicker. Overall, we came away satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We're glad David was such a great impression. Don't hesitate to reach out if you have any further questions or needs. Regards, Allan Ledford, GM, aledford@alexanderautomotive.net


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  • Great Dealership

    I always feel that I am being well taken care of. Everyone is friendly and ready to answer any questions. The dealership is always neat and clean ...

    Dealer Response

    We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as we...


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    I always feel that I am being well taken care of. Everyone is friendly and ready to answer any questions. The dealership is always neat and clean including the bathrooms and there is coffee while I wait for my car. Always a plus! Thanks, Alexander!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Allan Ledford, GM, aledford@alexanderautomotive.net


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  • Multiple visits

    I have had to make multiple visits due to air bag lights on my 2015 Traverse. Each visit has been pleasant. Staff is always eager to help and gets...

    Dealer Response

    Thanks for your review regarding our service and sales departments. We are happy to see that your experience was great even though you were havin...


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    I have had to make multiple visits due to air bag lights on my 2015 Traverse. Each visit has been pleasant. Staff is always eager to help and gets repairs done in a timely manor.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review regarding our service and sales departments. We are happy to see that your experience was great even though you were having an issue with your Traverse. Please feel free to give us a call whenever you are having a problem or needing service. Thanks again for allowing us to earn your business!


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  • Everyone in the service department are knowledgeab

    This dealership will help in any way they can with repairs, or if you are buying..

    Dealer Response

    Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate ...


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    This dealership will help in any way they can with repairs, or if you are buying..

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Allan Ledford; GM; aledford@alexanderautomotive.net; (615) 209-9687


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  • Friendly service

    The wait was pleasant and shorter than I expected. Everyone was friendly. I appreciate the feedback I get from them about my new car.

    Dealer Response

    Sandy, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with ...


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    The wait was pleasant and shorter than I expected. Everyone was friendly. I appreciate the feedback I get from them about my new car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sandy, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Allan Ledford; GM; aledford@alexanderautomotive.net; (615) 209-9687


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  • Best Sales Staff

    James Steward is an exceptional salesman. This is my 2nd car from Alexander and I reached out specifically to him when I decided to trade my Veran...

    Dealer Response

    I am happy to hear your time spent with James was pleasant. Congratulations on your new Encore! If you have any questions or concerns regarding yo...


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    James Steward is an exceptional salesman. This is my 2nd car from Alexander and I reached out specifically to him when I decided to trade my Verano for an Encore. He always spends time showing me the features on my new vehicle and setting up the Wi-Fi and Onstar. I will be an Alexander customer for life because of my experiences with James. As a woman, it's nice to feel comfortable visiting a dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am happy to hear your time spent with James was pleasant. Congratulations on your new Encore! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Be sure to check us out on Facebook so you can take advantage of our many great specials and incentives. Allan Ledford; GM; aledford@alexanderautomotive.net; (615) 209-9687


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