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Beyer Volvo Cars Dulles

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (301 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beyer Volvo Cars Dulles from DealerRater.

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Professional Service

I worked with Mr. Ali for all my volvo cars service, he is very professional and knowledgeable. I am very satisfied every time I made the service visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Roger, thank you for sharing your experience with Ali at Don Beyer Volvo Dulles! We love to hear that our staff gives you the five-star service you deserve time and time again! Thank you for your review and loyalty! Regards, Jon Holl, Don Beyer Volvo Cars of Dulles General Manager

BJ Alger’s great!

BJ always takes excellent care of our family vehicle. He goes out of his way to ensure our family’s safe on the road. He’s always very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ray, we are thrilled to hear how great BJ and our team takes care of you at Don Beyer Volvo Dulles! We work hard to make each and every one of our customers feel like part of the Beyer family! Thank you for this review and your loyalty. Regards, Jon Holl, Don Beyer Volvo Cars of Dulles General Manager

120 k service and repairs

It was an expensive repair, but our 2008 Volvo XC70 is now good to go for a while. The work was done timely and professionally. I had ‘Beyer Bucks’ that we’re honored after the transaction. Great friendly service! Ted and Tracy were my agents.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Grant, we are thrilled to hear you had a great experience with our team. We aim to always be helpful, fast and efficient - glad we hit the mark! Thank you for your review! Regards, Jon Holl, Don Beyer Volvo Cars of Dulles General Manager

Unexpected Repair

Car was unexpectedly towed in late Friday. As usual.I, was able to speak to Tracy, explain the situation and it was fixed by Saturday afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Robert, so glad to hear you had a great experience with Tracy and Beyer Volvo Dulles! Thank you for your business and loyalty! Regards, Jon Holl, Don Beyer Volvo Cars of Dulles General Manager

Exceptional Service and Attention

Outstanding services from start to finish. Truly the type of enjoyable experience everyone should have when purchasing a new car. From the top down, management to staff alike were engaged and interested in answering my questions and meeting my needs. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mark, thank you so much for your kind words and this review! We know how stressful car buying can be so we try to make things as smooth, easy and painless as possible! Regards, Jon Holl, Don Beyer Volvo Cars of Dulles General Manager

Latest service

Tracy made time for an unscheduled service. As usual service was prompt and complete. I can always depend on Tracy and the technicians to take care of my Volvo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Harry, we are thrilled to hear Tracy is extremely helpful and that you had such a great experience! Thank you for your review. We look forward to serving you in the future! Regards, Jon Holl, Don Beyer Volvo Cars of Dulles General Manager

Inspection Plus

Made appointment for inspection and service. Some minor repairs recommended and, with my consent, completed by end of day. Car nicely washed and presented. Service staff always efficient and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Andrew, we are glad you had such a wonderful experience with our service department and Don Beyer Volvo Dulles dealership! Thank you for this review - we look forward to serving you again in the future! Regards, Jon Holl, Don Beyer Volvo Cars of Dulles General Manager

Great service

I worked with Tracy and Ted. These guys are always great to work with. So much better than the Toyota dealership I used for my last car. They make everything quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Lia, thank you for sharing your experience with Tracy and Ted! We love to hear that our staff gives you the five-star service you deserve time and time again! Thank you for your review and loyalty! Regards, Jon Holl, Don Beyer Volvo Cars of Dulles General Manager

The best car shopping experience so far

Joe was simply amazing and the entire process never stressed us out. Nobody in the facility was pushy or forcing us to buy and made sure that we got all the information that we needed. We literally visited 3-4 times to check out the same CPO that we decided to buy. Joe was patient enough every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Saurabh! We are so happy to hear how helpful and stress-free your buying experience with Joe was! We hope you love your new car and look forward to seeing you in the future. Regards, Jon Holl, Don Beyer Volvo Cars of Dulles General Manager

Scammed by the Jammer

Was lied to at length in order to purchase a used XC-90. Upon discovering the lies and finding out my sales man jammer was actually attempting to cover them up I went right to management...who tried ( unfortunately successfully ) to sell me more items to fix the vehicle. I bought everything they offered. I did everything they asked. The fact remains I now have a mechanically unsound vehicle that I paid wayyyy too much for and a management team that went along with it. I have bought vehicles from Don Beyer Falls Church for years and the Dulles team should be ashamed. The one silver Lining is my service advisor BJ was amazing from the start.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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