Reviews
Rida was Amazing to deal with.
Rida was Amazing to deal with. Fast and easy process. Rida was knowledgeable and very friendly
Rida was Amazing to deal with.
Rida was Amazing to deal with. Fast and easy process. Rida was knowledgeable and very friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We’re so glad to hear that **Rida was amazing to work with** and helped make the process fast and easy for you. Providing knowledgeable, friendly service is something we truly value, and it’s great to know Rida delivered such a positive experience. We appreciate you taking the time to share your thoughts and will be sure to pass along your kind words to her. Enjoy your vehicle, and we look forward to helping you again in the future! 🚗😊
I in fact didn’t purchased a vehicle I was employed here
I in fact didn’t purchased a vehicle I was employed here . Last year and I quit simply because all the men will make advances to young employees . I have tried to report it multiple times and guess what nothing happens ! Your job will be on the line the moment you put your foot down . I am not at a different place and I don’t know who else to report this . I still get calls from the manager asking to hang out in the weekend with the rest of the team . HR does nothing can’t waist my time with that oh and the weekend half of the staff is drunk along with the management team . Please stay away if you are a lady this will drain your energy
I in fact didn’t purchased a vehicle I was employed here
I in fact didn’t purchased a vehicle I was employed here . Last year and I quit simply because all the men will make advances to young employees . I have tried to report it multiple times and guess what nothing happens ! Your job will be on the line the moment you put your foot down . I am not at a different place and I don’t know who else to report this . I still get calls from the manager asking to hang out in the weekend with the rest of the team . HR does nothing can’t waist my time with that oh and the weekend half of the staff is drunk along with the management team . Please stay away if you are a lady this will drain your energy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This review is coming from someone that wants to damage the images of people in the dealership and the dealership.
Barbara was very pleasant and patient during the process.
Barbara was very pleasant and patient during the process. She often helped facilitate getting the information needed
Barbara was very pleasant and patient during the process.
Barbara was very pleasant and patient during the process. She often helped facilitate getting the information needed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re delighted to hear that Barbara was pleasant and patient throughout your experience and that she consistently helped facilitate getting the information you needed. At **CarVision**, we believe clear communication and attentive support are key to making the car-buying process smooth and stress-free, and it’s wonderful to know Barbara delivered just that. We truly appreciate you taking the time to share your feedback and look forward to assisting you again in the future! 🚗
CarVision of Trooper is hands down one of the worst
CarVision of Trooper is hands down one of the worst car-buying experiences I’ve ever dealt with. They false advertised a Ford F-150 as available. I called ahead and specifically asked if the truck was still for sale. I was explicitly assured that it was available and that I should come in. Based on that confirmation, I drove TWO HOURS to get there. While I was already on the road, they called me and said “we forgot to tell you someone put a deposit down.” That’s not a small oversight — that’s complete incompetence and disrespect for a customer’s time. Customer service was terrible from start to finish. No accountability. No real apology. Just excuses. If a vehicle has a deposit on it, it should not be advertised as available, and customers should not be encouraged to drive hours under false pretenses. This dealership clearly does not communicate internally, does not value customers’ time, and cannot be trusted to give accurate information. If this is how they handle something as basic as availability, I can only imagine how bad the experience would be once paperwork and money are involved. Do yourself a favor and go somewhere else. I wouldn’t recommend this place to anyone.
CarVision of Trooper is hands down one of the worst
CarVision of Trooper is hands down one of the worst car-buying experiences I’ve ever dealt with. They false advertised a Ford F-150 as available. I called ahead and specifically asked if the truck was still for sale. I was explicitly assured that it was available and that I should come in. Based on that confirmation, I drove TWO HOURS to get there. While I was already on the road, they called me and said “we forgot to tell you someone put a deposit down.” That’s not a small oversight — that’s complete incompetence and disrespect for a customer’s time. Customer service was terrible from start to finish. No accountability. No real apology. Just excuses. If a vehicle has a deposit on it, it should not be advertised as available, and customers should not be encouraged to drive hours under false pretenses. This dealership clearly does not communicate internally, does not value customers’ time, and cannot be trusted to give accurate information. If this is how they handle something as basic as availability, I can only imagine how bad the experience would be once paperwork and money are involved. Do yourself a favor and go somewhere else. I wouldn’t recommend this place to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We sincerely apologize for the frustration caused by your visit. We pride ourselves on transparency, and we truly regret that your experience felt otherwise. To provide some context, a deposit was confirmed by another client at the exact same time our sales associate was confirming your appointment. Because these two actions happened simultaneously, the information provided to you was outdated within minutes. While this was a rare and unfortunate timing overlap, we assure you it was not a case of false advertising, but rather a rapid shift in availability. We deeply value your time and are currently reviewing our internal notification process to prevent this from happening again. We would appreciate the opportunity to discuss this further and help you find a vehicle that meets your needs.
I was very please and impressed by the professional, warm
I was very please and impressed by the professional, warm and helpful costumer service I received at Car vision. Rida Morales was very attentive and cooperative to everything I needed and was looking for in a vehicle. Cabe mencionar que me ayudo tanto en ingles como en español. Thank you Rida!
I was very please and impressed by the professional, warm
I was very please and impressed by the professional, warm and helpful costumer service I received at Car vision. Rida Morales was very attentive and cooperative to everything I needed and was looking for in a vehicle. Cabe mencionar que me ayudo tanto en ingles como en español. Thank you Rida!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We’re truly grateful you took the time to share your experience with CarVision. It means a lot to hear that you felt impressed by the professional, warm, and helpful customer service you received. Rida Morales takes great pride in making sure every customer feels heard and supported, and we’re especially happy to know she was attentive and cooperative in helping you find exactly what you were looking for in a vehicle. Cabe mencionar que poder asistirle tanto en inglés como en español es algo que valoramos mucho, porque queremos que cada cliente se sienta completamente cómodo y bien atendido durante todo el proceso. We’ll be sure to share your kind words with Rida—she’ll be thrilled! Thank you again for choosing CarVision, and welcome to the family!
Eric is trying to tell me I’m wasting my time test
Eric is trying to tell me I’m wasting my time test driving a car if I’m not going to buy. I’m not going to buy, if I don’t test drive the car, I experienced no customer relationship, just arrogance and twenty plus questions. What don’t you understand about a test drive?
Eric is trying to tell me I’m wasting my time test
Eric is trying to tell me I’m wasting my time test driving a car if I’m not going to buy. I’m not going to buy, if I don’t test drive the car, I experienced no customer relationship, just arrogance and twenty plus questions. What don’t you understand about a test drive?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We sincerely apologize for the experience you had during your recent visit. At CarVision, we are always open and encourage our customers to take a test drive to ensure the vehicle is the right fit for them. We are addressing this issue internally and increasing our team's training to ensure that our standard of customer relationship and respect is upheld in every interaction. We regret that you felt your time was not valued and for any arrogance you encountered. We would appreciate another chance to provide the helpful, low-pressure environment you deserve.
Salesperson was very professional and courteous.
Salesperson was very professional and courteous. Will by another vehicle in the future later on.
Salesperson was very professional and courteous.
Salesperson was very professional and courteous. Will by another vehicle in the future later on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re glad to hear that our salesperson provided professional and courteous service. It’s great to know you’re planning to buy for another vehicle in the future—we’ll be here to make that next experience just as smooth and enjoyable. We truly appreciate your trust in CarVision!
Stuart deserves 5 stars for excellent customer service!
Stuart deserves 5 stars for excellent customer service! Stuart immediately put us at ease with his friendly manner and knowledge of the dealership's inventory. Many thanks to Stuart!
Stuart deserves 5 stars for excellent customer service!
Stuart deserves 5 stars for excellent customer service! Stuart immediately put us at ease with his friendly manner and knowledge of the dealership's inventory. Many thanks to Stuart!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful feedback! We’re thrilled to hear that Stuart provided such excellent customer service and made you feel comfortable right away with his friendly approach and thorough knowledge of our inventory. He truly goes above and beyond for every customer, and your recognition means a lot to him and the entire CarVision team. We’re grateful for your trust and look forward to assisting you again in the future!
Rida and the whole staff were incredibly friendly and
Rida and the whole staff were incredibly friendly and helpful. I was able to get an affordable and nice car with great insurance all in the same day!
Rida and the whole staff were incredibly friendly and
Rida and the whole staff were incredibly friendly and helpful. I was able to get an affordable and nice car with great insurance all in the same day!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re thrilled to hear that Rida and our team provided friendly, helpful service and helped you get a great car with affordable insurance all in one day. We appreciate you choosing CarVision!
Very impressed with the service from Stuart Janoff will
Very impressed with the service from Stuart Janoff will definitely return in the future.for vehicle purchases.
Very impressed with the service from Stuart Janoff will
Very impressed with the service from Stuart Janoff will definitely return in the future.for vehicle purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re thrilled to hear you were impressed with Stuart’s service. We appreciate your trust and look forward to helping you again in the future!