Chevrolet/Cadillac of Turnersville

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Reviews

Average Ratings

4.7
411 lifetime reviews.
  • Great service clean waiting room service and I'm

    Everyone was very polite upon entering as this was my first time to the dealership to have my car service. The area was clean the waiting room was...

    Dealer Response

    Hello Jody - Thank you for your kind words regarding our dealership and choosing us to service your vehicle. We take customer service seriously a...


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    Everyone was very polite upon entering as this was my first time to the dealership to have my car service. The area was clean the waiting room was comfortable everyone was courteous and it was just a warm experience especially for a woman who normally feels out of place in any type of car repair places.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Jody - Thank you for your kind words regarding our dealership and choosing us to service your vehicle. We take customer service seriously and are happy to hear that we could make you feel comfortable during your visit. If you should need anything further please let us know. Thank you, Nick Wypych, General Manager


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  • Great Service Courteous Staff

    Staff was professional and courteous. Would highly recommend this Dealership to others for purchasing, Leasing and Service. Thank you for taking c...

    Dealer Response

    Hello Steven - Thank you for your kind words and loyalty to Chevrolet/Cadillac of Turnersville. We appreciate all the support! Please feel free ...


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    Staff was professional and courteous. Would highly recommend this Dealership to others for purchasing, Leasing and Service. Thank you for taking care of my vehicles for the past fifteen years.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Steven - Thank you for your kind words and loyalty to Chevrolet/Cadillac of Turnersville. We appreciate all the support! Please feel free to contact us if you need anything. Thank you, Nick Wypych, General Manager


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  • Great service

    Very professional and courteous! The service manager is very professional and helpful Im very satisfied with the Chevrolet service department!

    Dealer Response

    Hi Ernie - Thank you for the kind words regarding our team members. We are pleased to hear about your recent visit with us. If there is anything...


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    Very professional and courteous! The service manager is very professional and helpful Im very satisfied with the Chevrolet service department!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Ernie - Thank you for the kind words regarding our team members. We are pleased to hear about your recent visit with us. If there is anything further we can do please do not hesitate to contact us. Thank you, Nick Wypych, General Manager


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  • Chevrolet at Turnnersville

    Excellent and friendly service department. Very skilled and knowledgeable technicians. They can handle any problem. Their facility is very clean a...

    Dealer Response

    Hello Leland - Thank you for your feedback regarding our service department and our dealership. We are happy to hear about your recent experience...


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    Excellent and friendly service department. Very skilled and knowledgeable technicians. They can handle any problem. Their facility is very clean and easy to understand were to go with your car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Leland - Thank you for your feedback regarding our service department and our dealership. We are happy to hear about your recent experience with us. Thank you, Nick Wypych, General Manager


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  • Great service

    There is always a friendly staff. Having any service done here is very convenient. I never wait long at all. Highly recommend!

    Dealer Response

    Hello Jason - Thank you for the kind words regarding our staff and service department. If you should need anything further please do not hesitate ...


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    There is always a friendly staff. Having any service done here is very convenient. I never wait long at all. Highly recommend!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jason - Thank you for the kind words regarding our staff and service department. If you should need anything further please do not hesitate to contact us. Thank you, Nick Wypych, General Manager


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  • Good experience

    Was in a pinch and had to buy a 2014 Cruze when my 06 HHR broke down and needed more repairs than I was willing to pay. Had 7 payments left and go...


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    Was in a pinch and had to buy a 2014 Cruze when my 06 HHR broke down and needed more repairs than I was willing to pay. Had 7 payments left and got into a really clean certified car. My only negative is the lack of clarity as to when car would be finished from body work repair. A mechanic struck a tool box when car arrived. Even though I didn't have to pay for repairs and got a loaner I feel the car could have been repaired in a more timely manner.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Chevrolet turnersville

    Great service, they even washed my truck wasn't expecting that

    Dealer Response

    Hello Eric - We are pleased to hear that you received great service on your truck. We take our customer satisfaction seriously and love hearing y...


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    Great service, they even washed my truck wasn't expecting that

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Eric - We are pleased to hear that you received great service on your truck. We take our customer satisfaction seriously and love hearing your feedback. If you should need anything further please contact us. Thank you, Nick Wypych General Manager


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  • GREAT EXPERIENCE

    Great buying experience,Rich and Neal made buying a vehicle a pleasurable thing again. Very friendly and no hassle over price or hiding anything. ...

    Dealer Response

    Hello Anthony! Thank you for your kind words regarding our team members, we never get tired of hearing how well they are doing. Customer feedbac...


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    Great buying experience,Rich and Neal made buying a vehicle a pleasurable thing again. Very friendly and no hassle over price or hiding anything. Made buying a car fun again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Anthony! Thank you for your kind words regarding our team members, we never get tired of hearing how well they are doing. Customer feedback and great customer experiences mean a lot to us. We wish you many happy miles in your new vehicle. Thank you, Nick Wypych General Manager


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  • MY 2004 TRAILBLAZER LS

    I had an alternator replaced at your dealership. It was faulty after one week. I had no problem bringing it in and the mechanics fixing it. Bruno ...

    Dealer Response

    Hello Karen - We are happy to hear that our service department was here to help you and that your car is fixed. If you should need anything furthe...


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    I had an alternator replaced at your dealership. It was faulty after one week. I had no problem bringing it in and the mechanics fixing it. Bruno and the mechanics are the best!! They took care of me from start to finish.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Karen - We are happy to hear that our service department was here to help you and that your car is fixed. If you should need anything further please do not hesitate to contact us. Thank you!


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  • Horrible Establishment

    The recent service that I received was absolutely horrible. I have never been treated so disrespectful in my life, Not only will I never use your ...

    Dealer Response

    John, So sorry for the issues on your visit. Certainly not what we aim for, feel free to contact me at anytime to discuss, I am sure we can make ...


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    The recent service that I received was absolutely horrible. I have never been treated so disrespectful in my life, Not only will I never use your service department again, I will do all of my power to make sure everyone (family, friends, coworkers, associates, and anyone else that will listen) never visits your establishment for service or purchase. I will blog on a weekly basis about your horrible customer service, disrespectful employees, and management nonchalant attitude when complaints were made. I was treated so badly that I'm considering never purchasing another Cadillac in my life (I purchase one every two years).

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    John, So sorry for the issues on your visit. Certainly not what we aim for, feel free to contact me at anytime to discuss, I am sure we can make you happy. Truly, Jeff Norton Service & Parts Director 856-516-6151 direct.


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