2.5 hours for a oil change is beyond ridiculous. I will never be back. Now I remember why I always stayed away from Fords. Was told a lot of people ...called out sick. At least tell customers and give them the option to leave. Shameful. Paying customers get screwed again
Terrible service, do not go here. Ray was professional, but otherwise, STAY AWAY. A blonde kid worked on my husbands Focus and "serviced" our vehicl...e. We have had many issues since. Do these kids have educations to work there?
I located a vehicle I was interested in on Cars.com. I contacted the used car division at Holman Ford Lincoln in Turnersville N.J.. I reached "Steve"... and inquired about a 2010 Grand Marquis. My question was really quite simple..."Is the car still available?" He mentioned something about the car being relocated to another Holman location but would not answer my question. When I asked again if he could look into the matter for me as I didn't want to drive two hours from N.Y. to find the car sold..he again was evasive. At best he was unhelpful..at worst rude and unfriendly. He couldn't find out for me?
From the time that I booked my appointment until the time I picked up my car, the customer service and communication was beyond what I could ever expe...ct from a dealership. The facility was really comfortable and they were super helpful in obtaining a rental car for the length of my service. I would highly recommend this dealership for their service department alone.
We had the pleasure of purchasing a certified pre-owned Explorer today. I called yesterday to inquire and talked to Steve in Turnersville. The Vehicle... we wanted was in another location and not only did he inquire for us but he personally went and picked it up for us and brought it to where we were located. He was able to keep us at the exact payment we wanted and in a smaller payoff time frame. If you want someone who's not your typical salesman and is truly interested in helping you check him out.
Great, Love this dealership and the service department is above all others by far
Recently bought a 2014 Ford certified FORD Mustang. John arranged everything for me and also changed a part he felt wasn't working properly without me... having to check. Almost everything happened on sms and i was ready to buy the car which is just perfect . Thanks a lot.
I shopped a great many brands and dealerships since we had not purchased a car in many years. Hands down winner not just at a good price, but at a com...parable price for a product beyond compare. The product and salesman George Parker made all the difference. My wife is extremely happy with George, her new car and brilliant hubby who put Holman on the short list.
I bought a "new" car to me car from Chad. He was so helpful from start to finish. What I thought was going to be such a difficult process was so easy!...!!! I recommend him to everyone!!! He is a one of a kind salesperson!
Niles was absolutely wonderful. I can't thank him and the finance manager enough for doing all they possibly could to get me into my new Focus, which ...I LOVE. Niles was friendly and without a doubt had me and my mothers best interests in mind. We had been to a few other dealerships and none of them greeted us at the door like Niles, nor made us feel like they truly wanted to help us. At Ford with Niles, it was the exact opposite. He's the best! I'm happy to know that at Ford, they have the customers best interests in mind and are willing to do whatever needs to be done to make sure we're good and okay. I couldn't be more grateful to have Niles as my first dealer for my first car purchase!