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Team Toyota of Princeton

(2,070 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2018 consumer dealer award

Reviews

(2,070 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota of Princeton from DealerRater.

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Awesome

Fair and honest I felt like I was the most important person in the car dealership . I'll be back with my family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jennie and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. We look forward to working with you and your family or anyone you might send our way in the future. Be well, Jeff Robinson, General Manager jrobinson@teamprinceton.com

DONA LAMM

Great salesperson, Don Comfort, and very easy experience to lease the new Camry. They also have a wonderful service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your kind words mean a lot to us, Dona. We appreciate your feedback and are happy to hear that our staff was able to meet your needs. At Team Toyota of Princeton, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy as possible. We look forward to assisting you with your future sales and service needs. Be well, Jeff Robinson, General Manager jrobinson@teamprinceton.com

New vehicle purchase

I've been dealing with Bill Rein and Lawrence Toyota for the last 20 years. We have purchased numerous vehicle from them and have always had an excellent experience. Their knowledge and attention to detail along with their effort to get us the cars that we want is what brings us back. Bill's pleasant attitude and trustworthiness is exactly what I want and why I continue to call him when I need a new car for myself or my family. PS-I drive 2 hours from our home to purchase these vehicle just for the service. That should say enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William you have been doing business with Bill and Team Toyota of Princeton for 20 years and your review about us is truly appreciated. Thanks for your loyalty and business; and we will continue the great service that you have been used to for years. Take care and happy trails. Be well, Jeff Robinson, General Manager jrobinson@teamprinceton.com

Great staff

Don Comfort did a great job of taking care of our needs, and the financial advisor answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ludson and thank you for this great review! We're excited to hear that Don took care of you! He is a great asset and we appreciate all he does. Thank you again and we look forward to assisting you again in the future! Be well, Jeff Robinson, General Manager jrobinson@teamprinceton.com

Wonderful dealership

Sales representative was knowledgable and experienced, and had a very good manner of selling without excess pushing. He put together an excellent deal for me, and of course my new leased Camry works perfectly and looks great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is very kind of you to write us such a nice review, Diana. We're proud to offer our customers aknowledgeable and pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Team Toyota of Princeton. Thank you so much for your business and please let us know if there's anything else we can do for you. Be well, Jeff Robinson, General Manager jrobinson@teamprinceton.com

Car lease

All employees were incredible and extremely helpful. Amazing experience and I would certainly recommend Team Toyota of Princeton to others. This was the best car buying experience I have ever experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to write this review. I'm very happy to hear about your amazing and best car buying experience at Team Toyota of Princeton. Congratulations on your new car! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook page. Be well, Jeff Robinson, General Manager jrobinson@teamprinceton.com

Just bought a Prius- very happy with the service

Michael Hillocks was recommended to me by a friend. He was great! He's totally laid back, easy to deal with and answered all my questions. He drives a Prius too which was a big asset in learning more about the car. I have followed up with questions and he was very responsive. If you go to Team Toyota in Lawrenceville, be sure to ask for him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review, Debbie. We are very happy to hear that Michael could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best regards, Jeff Robinson, General Manager jrobinson@teamprinceton.com

Pay attention and don't trust

The manager for finance Steven Sears would make all false promises to sell you the car but is completely fake and totally fraudulent. I do not know how a reputed company like Toyota hire him. I will never recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Do not believe a word they tell you.

I recently leased a Rav4. I was assured that I was only paying the normal lease charges and nothing being paid towards the cost reduction of the lease. Team toyota purchased my old rav 4 and said they were paying for the last three months of the old lease. I asked on 3-4 occasions to see the exact amounts I was being charged only to be told all of that would be explained at the finance center. My sales person Will Ferrell and the finance manager never explained the charges I was paying. Be careful at this agency. They will cheat to make a sale. Walk away (like I should have done) I have requested information from the sales person and Manager since my lease. Neither have responded. I will never deal with this dealer again and you should be very careful if you are thinking of purchasing of a toyota from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

True Gentelman

I found my used Prius online on Toyotacertified.com. I called the dealership and found Michael Hillocks. What can i say, a true gentelman. I was very hesitant buying a car online sight unseen and putting my faith and trust in Michael. I drove 140 miles from Long Island with a trade in. When I arrived at the dealership, he and his team delivered everything they said they would and more. I would highly recommend dealing with Michael and Team Toyota Princeton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Michael was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you! Best, Jeff Robinson, General Manager jrobinson@teamprinceton.com