Sales people were very skilled. They gave me the space so I could make a purchase decision and were very soft sell. I appreciate that.
Thank you for writing this fantastic review, Dale! It is of utmost importance that our guests leave our dealership confident they made the right deci
sion. I'm happy to hear about your positive experience with us. Regards, Farley Perkins General Manager 757-424-4689
Andrew in the service department has been a great representative for the dealership. He always been an ultimate professional in is approach and I've g
rown to trust he has my best interest in mind in all of my dealings.
Thank you so much for taking the time out of your day to share your experience with everyone, John. We believe in a professional customer service and
I'm glad that Andrew has consistently made such a great impression on you. Regards, Farley Perkins General Manager 757-424-4689
I liked that there was a wide variety of cars that I was searching for to choose from. The customer service was excellent and the buying process was q
uick and simple. Will definitely buy from this dealer again!
Jasmine, thank you and congratulations on your purchase! We are so very pleased that we could make your visit quick and simple, and we believe that's
how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car! Regards, Farley Perkins General Manager 757-424-4689
I had an unexpected problem. Called my service advisor, Andrew Smithson. Brought the car to the dealership and Andrew saw that the problem was taken
care of in a short period of time.
Hi Audrey and thank you for this great review! We're excited to hear that Andrew took care of you! He is a great asset and we appreciate all he does.
Thank you again and hope to see you soon. Regards, Farley Perkins General Manager 757-424-4689
My car was serviced well, and it was delivered on time as promised. Southern Volkwagen's people are helpful, friendly and courteous.
David, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our
promises and providing a helpful, friendly and courteous service. Regards, Farley Perkins General Manager 757-424-4689
Friendly, courteous and got what I asked for, without feeling pressured. Follows up and always asks if there is anything I need.
Thank you for the excellent review! It is great to know that our staff was able to provide you with a friendly, courteous and pressure free service. P
lease feel free to call or stop by if there is anything else we can do to help you. Regards, Farley Perkins General Manager 757-424-4689
Customer service representative was nice and courteous. Coffee station. Comfortable waiting room- quiet area and a tv room were both great.
We appreciate your marvelous feedback, Pete. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as
well as nice and courteous service to our guests. Please come see us for any future needs! Thanks again. Regards, Farley Perkins General Manager 757-424-4689
Great customer service and making a goal to ensure that you're pleased with everything! I usually wait and when I do its always been in a great timel
Thank you for taking the time to write this review, Sunya. We are pleased to hear that our team has consistently been providing you with a great and t
imely service experience. Regards, Farley Perkins General Manager 757-424-4689
My adviser was very nice and not pushy at all. Even though I dropped off he had it done really quickly
The staff was very friendly as always. I had an issue with my tire and not being able to pass inspection because of it but like always Brett took care
of it. He helped me decided on which tire to get and he made sure it was done quickly.