Southern Volkswagen Greenbrier

(4.9) 454 reviews

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4.9
454 lifetime reviews.
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  • Refreshing experience buying a car

    Sales people were very skilled. They gave me the space so I could make a purchase decision and were very soft sell. I appreciate that.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for writing this fantastic review, Dale! It is of utmost importance that our guests leave our dealership confident they made the right deci

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    sion. I'm happy to hear about your positive experience with us. Regards, Farley Perkins General Manager 757-424-4689


  • Andrew

    Andrew in the service department has been a great representative for the dealership. He always been an ultimate professional in is approach and I've g

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    rown to trust he has my best interest in mind in all of my dealings.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone, John. We believe in a professional customer service and

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    I'm glad that Andrew has consistently made such a great impression on you. Regards, Farley Perkins General Manager 757-424-4689


  • Large Inventory

    I liked that there was a wide variety of cars that I was searching for to choose from. The customer service was excellent and the buying process was q

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    uick and simple. Will definitely buy from this dealer again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jasmine, thank you and congratulations on your purchase! We are so very pleased that we could make your visit quick and simple, and we believe that's

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    how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car! Regards, Farley Perkins General Manager 757-424-4689


  • PProblem solved

    I had an unexpected problem. Called my service advisor, Andrew Smithson. Brought the car to the dealership and Andrew saw that the problem was taken

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    care of in a short period of time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Audrey and thank you for this great review! We're excited to hear that Andrew took care of you! He is a great asset and we appreciate all he does.

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    Thank you again and hope to see you soon. Regards, Farley Perkins General Manager 757-424-4689


  • Great facility and Great service

    My car was serviced well, and it was delivered on time as promised. Southern Volkwagen's people are helpful, friendly and courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    David, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our

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    promises and providing a helpful, friendly and courteous service. Regards, Farley Perkins General Manager 757-424-4689


  • Good sales people

    Friendly, courteous and got what I asked for, without feeling pressured. Follows up and always asks if there is anything I need.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the excellent review! It is great to know that our staff was able to provide you with a friendly, courteous and pressure free service. P

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    lease feel free to call or stop by if there is anything else we can do to help you. Regards, Farley Perkins General Manager 757-424-4689


  • Great accomodations

    Customer service representative was nice and courteous. Coffee station. Comfortable waiting room- quiet area and a tv room were both great.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your marvelous feedback, Pete. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as

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    well as nice and courteous service to our guests. Please come see us for any future needs! Thanks again. Regards, Farley Perkins General Manager 757-424-4689


  • Great car service

    Great customer service and making a goal to ensure that you're pleased with everything! I usually wait and when I do its always been in a great timel

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    y manner.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to write this review, Sunya. We are pleased to hear that our team has consistently been providing you with a great and t

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    imely service experience. Regards, Farley Perkins General Manager 757-424-4689


  • Great everything

    My adviser was very nice and not pushy at all. Even though I dropped off he had it done really quickly

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    The staff was very friendly as always. I had an issue with my tire and not being able to pass inspection because of it but like always Brett took care

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    of it. He helped me decided on which tire to get and he made sure it was done quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

Southern Volkswagen Greenbrier
1248 S Military Hwy Chesapeake, VA 23320
New (855) 704-6207
Used (855) 412-1714
Service (757) 337-2695
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