Southern Volkswagen Greenbrier

New 855-704-6207 Dealer Website
Used 855-412-1714 Email Dealer
Service 855-713-2158

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Reviews

Average Ratings

4.9
454 lifetime reviews.
  • Refreshing experience buying a car

    Sales people were very skilled. They gave me the space so I could make a purchase decision and were very soft sell. I appreciate that.

    Dealer Response

    Thank you for writing this fantastic review, Dale! It is of utmost importance that our guests leave our dealership confident they made the right ...


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    Sales people were very skilled. They gave me the space so I could make a purchase decision and were very soft sell. I appreciate that.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing this fantastic review, Dale! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Regards, Farley Perkins General Manager 757-424-4689


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  • Andrew

    Andrew in the service department has been a great representative for the dealership. He always been an ultimate professional in is approach and I'...

    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone, John. We believe in a professional customer service ...


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    Andrew in the service department has been a great representative for the dealership. He always been an ultimate professional in is approach and I've grown to trust he has my best interest in mind in all of my dealings.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time out of your day to share your experience with everyone, John. We believe in a professional customer service and I'm glad that Andrew has consistently made such a great impression on you. Regards, Farley Perkins General Manager 757-424-4689


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  • Large Inventory

    I liked that there was a wide variety of cars that I was searching for to choose from. The customer service was excellent and the buying process w...

    Dealer Response

    Jasmine, thank you and congratulations on your purchase! We are so very pleased that we could make your visit quick and simple, and we believe tha...


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    I liked that there was a wide variety of cars that I was searching for to choose from. The customer service was excellent and the buying process was quick and simple. Will definitely buy from this dealer again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jasmine, thank you and congratulations on your purchase! We are so very pleased that we could make your visit quick and simple, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car! Regards, Farley Perkins General Manager 757-424-4689


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  • PProblem solved

    I had an unexpected problem. Called my service advisor, Andrew Smithson. Brought the car to the dealership and Andrew saw that the problem was t...

    Dealer Response

    Hi Audrey and thank you for this great review! We're excited to hear that Andrew took care of you! He is a great asset and we appreciate all he do...


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    I had an unexpected problem. Called my service advisor, Andrew Smithson. Brought the car to the dealership and Andrew saw that the problem was taken care of in a short period of time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Audrey and thank you for this great review! We're excited to hear that Andrew took care of you! He is a great asset and we appreciate all he does. Thank you again and hope to see you soon. Regards, Farley Perkins General Manager 757-424-4689


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  • Great facility and Great service

    My car was serviced well, and it was delivered on time as promised. Southern Volkwagen's people are helpful, friendly and courteous.

    Dealer Response

    David, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with ...


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    My car was serviced well, and it was delivered on time as promised. Southern Volkwagen's people are helpful, friendly and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a helpful, friendly and courteous service. Regards, Farley Perkins General Manager 757-424-4689


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  • Good sales people

    Friendly, courteous and got what I asked for, without feeling pressured. Follows up and always asks if there is anything I need.

    Dealer Response

    Thank you for the excellent review! It is great to know that our staff was able to provide you with a friendly, courteous and pressure free servic...


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    Friendly, courteous and got what I asked for, without feeling pressured. Follows up and always asks if there is anything I need.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review! It is great to know that our staff was able to provide you with a friendly, courteous and pressure free service. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Farley Perkins General Manager 757-424-4689


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  • Great accomodations

    Customer service representative was nice and courteous. Coffee station. Comfortable waiting room- quiet area and a tv room were both great.

    Dealer Response

    We appreciate your marvelous feedback, Pete. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities...


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    Customer service representative was nice and courteous. Coffee station. Comfortable waiting room- quiet area and a tv room were both great.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Pete. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as nice and courteous service to our guests. Please come see us for any future needs! Thanks again. Regards, Farley Perkins General Manager 757-424-4689


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  • Great car service

    Great customer service and making a goal to ensure that you're pleased with everything! I usually wait and when I do its always been in a great t...

    Dealer Response

    Thank you for taking the time to write this review, Sunya. We are pleased to hear that our team has consistently been providing you with a great a...


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    Great customer service and making a goal to ensure that you're pleased with everything! I usually wait and when I do its always been in a great timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review, Sunya. We are pleased to hear that our team has consistently been providing you with a great and timely service experience. Regards, Farley Perkins General Manager 757-424-4689


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  • Great everything

    My adviser was very nice and not pushy at all. Even though I dropped off he had it done really quickly


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    My adviser was very nice and not pushy at all. Even though I dropped off he had it done really quickly

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    The staff was very friendly as always. I had an issue with my tire and not being able to pass inspection because of it but like always Brett took ...


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    The staff was very friendly as always. I had an issue with my tire and not being able to pass inspection because of it but like always Brett took care of it. He helped me decided on which tire to get and he made sure it was done quickly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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