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Shawnee Mission Kia

(1,947 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award
New (913) 871-0318 (913) 871-0318
Used (913) 549-9063 (913) 549-9063
Service (913) 534-8849 (913) 534-8849

Reviews

(1,947 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shawnee Mission Kia from DealerRater.

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My service appointment went fantastic.

My service appointment went fantastic. The whole crew are always smiling and eager to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an amazing experience working the David and the

I had an amazing experience working the David and the team at SM Kia. I felt like they took great care in getting me into the vehicle I wanted and making sure to be transparent through the entire process. I cannot recommend them enough and would def shop there again and recommend working with David! They were efficient, kind, and went above and beyond to help me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently brought my vehicle to Shawnee Mission Kia for

I recently brought my vehicle to Shawnee Mission Kia for an oil change, and I was very pleased with the level of service provided. Rebekkah, my service advisor, managed the appointment with professionalism. The service was completed within the time promised, and she also assisted me in obtaining a paint pen for minor nicks and scratches. Overall, an efficient and courteous experience from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Edward, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

This location has the best service center.

This location has the best service center. They are always so nice and get me in and out in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shawnee Mission Kia. We're looking forward to your next visit with us!

As an out of state buyer who flew in for the purchase, it

As an out of state buyer who flew in for the purchase, it was very easy to work with Mike. Mike was readily available to send me the information I requested so I could have everything at hand for the purchase. I was confident with my purchase, sight unseen, due to Mike’s assistance! Thank you! I am so happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Mike here at Shawnee Mission Kia! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Service provided, on time, without any issues.

Service provided, on time, without any issues. Always a great experience. Anngah jskdkkdkk sjjdhskkd sjsjjskd sjsjkskdk jsjj sjsjksks hjj kskks jsjsjdj jsjdjdj. Jsjdjk jdjdjdj jdjdjdj

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jeffery, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I purchased and only service my vehicle through Shawnee

I purchased and only service my vehicle through Shawnee Mission Kia. From the start they have provided me excellent care and attentive to what my vehicle needs. I never feel as if the are looking to charge me for more than what is needed. The service staff are always kind and keep you informed throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

I bought my Kia Sportage in 2023.

I bought my Kia Sportage in 2023. The service department is the reason I return to this location. Fran Jackson to be precise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Overall pretty good.

Overall pretty good. I wasn?t informed when and how communication would transpire. The advisor was very new and worked hard still in early stages of learning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. Please don't hesitate to reach out to us if there's anything more we can do!

Shawnee Mission Kia and the Rock Star Beggi was so kind

Shawnee Mission Kia and the Rock Star Beggi was so kind and informative. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.