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Reviews

Average Ratings

4.3
82 lifetime reviews. Includes reviews of 128 Volvo Cars Saab from DealerRater.com
  • Good Selection, No Shenanigans

    I'm posting this review to balance out some of the nasty ones (shown below). This dealer has a good selection of used Volvos, and I drove down fro...


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    I'm posting this review to balance out some of the nasty ones (shown below). This dealer has a good selection of used Volvos, and I drove down from Maine because they're too scarce up here. They wanted a little more than book for the Volvo and offered me less than book for my old car, but -- so what? I couldn't find what I wanted without travelling 100 miles, and I didn't want to mess with selling my old car to squeeze a few hundred dollars out of it. That's the way the market works. The price and mileage were advertised correctly; no dirty tricks. I financed through the dealer and everything went smoothly. After we signed they had a body shop work out a dent, and the quality of the repair was very good. They delivered the car to Maine and picked up my trade, saving me another 200-mile round trip. Yes, like most dealers, they'll ask if you're ready to buy before they get serious. The price is listed on the internet, you can comparison shop up to 500 miles if you want, but they want the advertised price for used cars. Selection is very good, dealer's practices are ethical and businesslike, but (unlike Oprah) they won't give you a free car. Can't imagine why these earlier reviewers were so unfavorable.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 128 Volvo was great!

    Steve at 128 Volvo was exceptional. Great buying experience.


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    Steve at 128 Volvo was exceptional. Great buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchased a used vehicle

    I had a smooth and simple experience purchasing a car for my son with Steve from the online cars department. We never felt pressured or rushed. No...


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    I had a smooth and simple experience purchasing a car for my son with Steve from the online cars department. We never felt pressured or rushed. No one hovered over us which we experienced at a number of other larger dealerships.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • AWFUL SERVICE AND A RIPOFF
    March 3, 2017

    They will get a negative rating if there was one. My car has been towed to 128 Volvo 3 times in less than 3 months for the same problem (car stall...


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    They will get a negative rating if there was one. My car has been towed to 128 Volvo 3 times in less than 3 months for the same problem (car stalls). Each time the car has gone in, they give me a different story as to what is wrong and after "fixing the problem and testing" car stalls again. I have paid for the same problem 3 times and counting. Added to the fact that its been a complete rip off, the level of professionalism is the worst I have encountered in any dealership I have worked with in the past. Their story changes by the minute. For example you ask them to send email of problems fixed to date and what need to be done, they tell you they have sent 2 emails and after a week or so they tell you their server was down. They fixed my car even before I gave them the go ahead. We told them we will pick up car on a Saturday and they call a leave a message on my voicemail during the week that they will report the loaner car they gave us as stolen. I can go on and on but hope no one gets the treatment I got from this rip off unprofessional place by just staying away. I would completely stay away from this place.

    Does not recommend this dealer
    Came in for service or repair

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  • Great experience for our used car purchase.
    January 13, 2017

    We recently purchased a used Nissan from 128 Volvo and dealt with Steve in sales and Bob in finance both were easy to deal with and very upfront a...


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    We recently purchased a used Nissan from 128 Volvo and dealt with Steve in sales and Bob in finance both were easy to deal with and very upfront about everything. We were in and out of there in about 1 hour with the sale and financing in place and picked up the vehicle the next day. This was the best car buying experience I have ever had they should all be like this one.

    Does recommend this dealer

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  • An authentic team
    November 9, 2016

    If you want honesty and integrity this is the best place to buy and have your Volvo serviced Expect friendly staff, excellent service and in a v...


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    If you want honesty and integrity this is the best place to buy and have your Volvo serviced Expect friendly staff, excellent service and in a visit or two everyone will know your name. Customer service at it's best.

    Does recommend this dealer
    Came in for service or repair

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  • I would recommend this dealer overran other in the area
    October 19, 2016

    They have the largest selection of new and used Volvos; their sales staff is knowledgeable about the cars; their pricing is competitive and the sa...


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    They have the largest selection of new and used Volvos; their sales staff is knowledgeable about the cars; their pricing is competitive and the sales person, Gerry listened carefully to what I needed in a car and my price limit. I would buy another car from 128 Volvo without hesitation and encourage others to choose them over other Boston area dealers. Thank you Gerry for this gem of a car!

    Does recommend this dealer

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  • Good for new arrivals
    July 28, 2016

    We arrived in the USA from overseas - here for business - and needed cars. 128 did a fantastic job helping us to get finance and the different par...


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    We arrived in the USA from overseas - here for business - and needed cars. 128 did a fantastic job helping us to get finance and the different parts of the story that enabled us to get 2 x quality Volvo cars - so recommended if you are coming from OS

    Does recommend this dealer

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  • Greatly appreciated
    July 28, 2016

    I recently purchased a used vehicle from 128 Volvo. My sales consultant, Steve Gregory, and everyone involved were very helpful and courteous. I ...


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    I recently purchased a used vehicle from 128 Volvo. My sales consultant, Steve Gregory, and everyone involved were very helpful and courteous. I was able to get a great car in my price range. I could not ask for a better experience purchasing a car. I will be recommending 128 Volvo to all my friends.

    Does recommend this dealer

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  • Amazing professionalism
    July 10, 2016

    Incredible service, professional employees and impeccable courtesy. The general manager Frank McLaughlin and our salesman Tom could not have been ...


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    Incredible service, professional employees and impeccable courtesy. The general manager Frank McLaughlin and our salesman Tom could not have been more thoughtful and considerate. They ensured that our every need was met and far surpassed all of our expectations. I would and have enthusiastically recommended this dealership to friends for all of you new and used car needs.

    Does recommend this dealer

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