Reviews

Average Ratings

4.1
275 lifetime reviews. Includes reviews of Keyes Audi from DealerRater.com
  • Excellent Service! Thanks Elena!

    Excellent service from Keyes Audi Van Nuys! Elena made me feel so comfortable and definitely exceeded my expectations. She was very helpful and ...

    Dealer Response

    Thanks for your 5-star review Katrina! I'm glad Elena was able to assist you with a comfortable purchase. Elena is a terrific member of our team a...


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    Excellent service from Keyes Audi Van Nuys! Elena made me feel so comfortable and definitely exceeded my expectations. She was very helpful and made sure that all my questions were answered. The best car purchasing experience so far! Thank you Elena!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your 5-star review Katrina! I'm glad Elena was able to assist you with a comfortable purchase. Elena is a terrific member of our team and is always glad to help. We look forward to seeing you again in the future!


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  • Fabulous!
    September 20, 2017

    The review of my vehicle was thorough and they worked with me on the price so that it was reasonable and affordable. Blair was accommodating to my...


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    The review of my vehicle was thorough and they worked with me on the price so that it was reasonable and affordable. Blair was accommodating to my specific needs and stayed in communication with me throughout the process.

    Does recommend this dealer
    Came in for service or repair

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  • Audi TT review
    September 20, 2017

    blair pritchett provided me with the single best service advisor effort i have ever experienced. blair pritchett was informative, knowledgeable, h...


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    blair pritchett provided me with the single best service advisor effort i have ever experienced. blair pritchett was informative, knowledgeable, honest, and worked very, very hard to give me the comprehensive "big picture" for rall equired repairs while remaining sensitive to my circumstances. as as a result, he now has a client for life! thank yoy mr pritchett! - geoffrey straniere

    Does recommend this dealer
    Came in for service or repair

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  • Very professional and fast
    September 18, 2017

    Service here is exceptional, definitely a place I trust to get service done, though you do pay for it. Always appreciate how they clean inside / o...


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    Service here is exceptional, definitely a place I trust to get service done, though you do pay for it. Always appreciate how they clean inside / out for each service, as well.

    Does recommend this dealer
    Came in for service or repair

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  • First Class
    September 15, 2017

    I wouldn't change a thing -- far and away always exceeds my expectations. Blair took care of me from start to finish and kept me updated along th...


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    I wouldn't change a thing -- far and away always exceeds my expectations. Blair took care of me from start to finish and kept me updated along the way.

    Does recommend this dealer
    Came in for service or repair

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  • Painless
    September 14, 2017

    Excellent service from start to finish! Prompt attention and really pleasant experience. Dealership is designed to make customers feel appreciate...


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    Excellent service from start to finish! Prompt attention and really pleasant experience. Dealership is designed to make customers feel appreciated. Far surpassed other dealers I have used in tge past

    Does recommend this dealer
    Came in for service or repair

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  • Keyes Audi = Excellent
    September 11, 2017

    Blair was a total pro. He had my car ready in 90 minutes as promised, called me when it was done - and it was a perfect job.


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    Blair was a total pro. He had my car ready in 90 minutes as promised, called me when it was done - and it was a perfect job.

    Does recommend this dealer
    Came in for service or repair

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  • Great Service
    September 11, 2017

    I've bought six cars from Keyes Audi, and a major reason I keep going back is the service. They never give you any excuses, only results, and the...


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    I've bought six cars from Keyes Audi, and a major reason I keep going back is the service. They never give you any excuses, only results, and they always do a great job! I've been working with Blair for many years, and he's the best! Always on time, never keeps me waiting, friendly, and the job is always done right the first time, and on time!

    Does recommend this dealer
    Came in for service or repair

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  • Great place to buy new or preowned car
    August 25, 2017

    Great staff, very friendly and helpful and they really work hard to help you qualify and save money in the process. Would recommend buying from th...


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    Great staff, very friendly and helpful and they really work hard to help you qualify and save money in the process. Would recommend buying from them again.

    Does recommend this dealer

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  • Bait and switch sales tactics
    August 19, 2017

    Bait and switch sales tactics - very unprofessional. agreed to a lease deal over the phone, came in to get the car, drove to a remote lot on Sepul...


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    Bait and switch sales tactics - very unprofessional. agreed to a lease deal over the phone, came in to get the car, drove to a remote lot on Sepulveda, and brought it to have it ready for sale. Then we signed the monthly lease deal, they ran my credit check, shook hands and congratulated me on the new purchase. 10 mins later the manager came out and said they made a mistake. The actual payment ended being $100 more month. Watch out so you don't end up being humiliated and taken advantage of.

    Does not recommend this dealer

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