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Reviews

Average Ratings

4.8
1202 lifetime reviews. Includes reviews of Lithia Reno Subaru from DealerRater.com
  • outback purchase

    I flew into Reno to purchase an Outback for my wife since the model and color she wanted was not available locally. I dealt with the internet sal...


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    I flew into Reno to purchase an Outback for my wife since the model and color she wanted was not available locally. I dealt with the internet sales manager (Jesse) and he could not have been any more helpful or cooperative. He picked me up at the airport, took care of everything quickly and professionally and did not waste any of my time. I'm very happy with the price as well as the overall experience. I can not think of a single thing that could have been handled any better. I have no reservation about recommending this dealership and I tend to be picky and difficult to satisfy. I'm old and have purchased dozens of cars and this was the best experience ever.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Lithia Subaru

    I had my oil changed and they were very busy but they were organized and very efficient in getting everyone I and finished in a timely manner. Bra...


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    I had my oil changed and they were very busy but they were organized and very efficient in getting everyone I and finished in a timely manner. Brandy took great care of me and was awesome! I always feel like I can trust the work done. They always professional and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • She REALLY cares
    May 22, 2017

    The gal that was the Service Writer was the most sincere person I have ever met that this dealership. She went out of her way to make sure everyt...


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    The gal that was the Service Writer was the most sincere person I have ever met that this dealership. She went out of her way to make sure everything was GREAT. She REALLY cares -- that is hard to find anymore

    Does recommend this dealer
    Came in for service or repair

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  • Subaru owner

    We were in a big hurry, and our dashboard warning lights came on. Lithia Subaru understood our concerns and got us in right away. The mechanic s...


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    We were in a big hurry, and our dashboard warning lights came on. Lithia Subaru understood our concerns and got us in right away. The mechanic spent time with us explaining why this had happened and fixed the problem. I'm relocating to Reno and thrilled to have this facility available to me

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent
    May 20, 2017

    It was a very pleasant experience. An exceptional service and professionalism. All my doubts were clarified. I was very pleased and I would defin...


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    It was a very pleasant experience. An exceptional service and professionalism. All my doubts were clarified. I was very pleased and I would definitely recommend Lithia Subaru to my friends and family.

    Does recommend this dealer

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  • Great experience at a Dealership.
    May 18, 2017

    I had one of the best experiences buying a car thanks to Evan. He was very helpful as he introduced me to my new Subaru. he was polite and very pl...


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    I had one of the best experiences buying a car thanks to Evan. He was very helpful as he introduced me to my new Subaru. he was polite and very pleasant.

    Does recommend this dealer

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  • No title.. Fine
    May 17, 2017

    Since I just lost my husband, I'm not in the mood to write. I am a professional Mystery Shopper so I am capable of thorough observation and repor...


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    Since I just lost my husband, I'm not in the mood to write. I am a professional Mystery Shopper so I am capable of thorough observation and reporting. I'm not in that mode at this time, however I would grade this transaction as an A.

    Does recommend this dealer

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  • 2017 Subaru impreza

    Best place to buy a car hands down, go to Cosme and he will treat you right. Highly recommended.


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    Best place to buy a car hands down, go to Cosme and he will treat you right. Highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • lithia subaru, reno

    Very friendly service staff. Had 30,000 mile maintenance before heading out on a long road trip. All of the work was done with excellent care an...


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    Very friendly service staff. Had 30,000 mile maintenance before heading out on a long road trip. All of the work was done with excellent care and skill.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Professional and to the point
    May 13, 2017

    I wanted a new Legacy and 0% financing. Sales rep Troy introduced himself and offered to help. After selecting a color and options it was time for...


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    I wanted a new Legacy and 0% financing. Sales rep Troy introduced himself and offered to help. After selecting a color and options it was time for the dreaded negotiations. Surprise there wasn't any. My internet research gave me an idea of the car cost to me. Troy didn't beat around the bush. He offered his best price at the very moment our discussions began His offer was nearly $1000 below other dealers and below what I had expected to pay We shook hands an an hour later I drove off the lot. How that's how you do business!

    Does recommend this dealer

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