Lithia Volkswagen of Reno

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.8
199 lifetime reviews. Includes reviews of Lithia Volkswagen of Reno from DealerRater.com
  • The VIP Experience!

    My amazing Touareg Hybrid is the best car I've ever owned, so when I began to experience road noise I hoped it was just my snow tires and nothing ...


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    My amazing Touareg Hybrid is the best car I've ever owned, so when I began to experience road noise I hoped it was just my snow tires and nothing more serious. From the time I called Julie in Lithia's Service department, I knew this routine 50,000 mile checkup would be different. I was treated like a valued customer, not just a car with an issue. When I arrived at the appointed hour, I was immediately greeted by yet another pleasant young lady who set up the use of a loaner car - I felt like I had won the lottery! Andy, my service specialist, was patient and listened intently to what I had experienced with the noise and took copious notes. He warmed up the loaner car, gave me a cold bottle of water and promised to call when the car was ready. I was able to go back to work and completed a project. Scott, Lithia's service manager took the time to explain that the noise was indeed my snow tires and with my permission he found the "N" rated Blizzack tires I needed, had them mounted, aligned and I was hugely grateful that I didn't need another appointment! Scott escorted me to my freshly washed Touareg and I glided back home in a smooth, QUIET car!! I felt like a VIP at Lithia and that's an incredible treat when you have to take the time to schedule car maintenance. Thank you for such excellent service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Price shock on scheduled maintenance.
    April 24, 2017

    I called about my scheduled 30,000 mile maintenance nothing was said about cost and it wasn't covered in the warranty for my 2015. When I was chec...


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    I called about my scheduled 30,000 mile maintenance nothing was said about cost and it wasn't covered in the warranty for my 2015. When I was checking in and saw the cost and then found out that 10,00 miles later I would have to spend about the same and a lot of the item were the same. My question is why so close together and cost.

    Does recommend this dealer
    Came in for service or repair

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  • Great
    March 30, 2017

    Carlos, the parts department, and everyone that I have come into contact with at this dealership is friendly, knowledgable, and helpful. Pleasure...


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    Carlos, the parts department, and everyone that I have come into contact with at this dealership is friendly, knowledgable, and helpful. Pleasure to do business with you.

    Does recommend this dealer
    Came in for service or repair

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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2008

Lithia Volkswagen of Reno, near the surrounding areas of Reno, Carson City, Fernley, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new Volkswagen and used Volkswagen cars and SUVs.