Lithia Volkswagen of Reno

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun 11:00 AM - 6:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.8
229 lifetime reviews. Includes reviews of Lithia Volkswagen of Reno from DealerRater.com
  • The VIP Experience!

    My amazing Touareg Hybrid is the best car I've ever owned, so when I began to experience road noise I hoped it was just my snow tires and nothing ...


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    My amazing Touareg Hybrid is the best car I've ever owned, so when I began to experience road noise I hoped it was just my snow tires and nothing more serious. From the time I called Julie in Lithia's Service department, I knew this routine 50,000 mile checkup would be different. I was treated like a valued customer, not just a car with an issue. When I arrived at the appointed hour, I was immediately greeted by yet another pleasant young lady who set up the use of a loaner car - I felt like I had won the lottery! Andy, my service specialist, was patient and listened intently to what I had experienced with the noise and took copious notes. He warmed up the loaner car, gave me a cold bottle of water and promised to call when the car was ready. I was able to go back to work and completed a project. Scott, Lithia's service manager took the time to explain that the noise was indeed my snow tires and with my permission he found the "N" rated Blizzack tires I needed, had them mounted, aligned and I was hugely grateful that I didn't need another appointment! Scott escorted me to my freshly washed Touareg and I glided back home in a smooth, QUIET car!! I felt like a VIP at Lithia and that's an incredible treat when you have to take the time to schedule car maintenance. Thank you for such excellent service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Perfect car for our College bound daughter!
    October 18, 2017

    Amos was awesome to work with. Answered all our questions and made Grandma feel at ease that her granddaughter would be safe in the used VW Passat...


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    Amos was awesome to work with. Answered all our questions and made Grandma feel at ease that her granddaughter would be safe in the used VW Passat we purchased! We were happy with the price, low miles and great condition of the car. Highly recommend, Amos is great to work with!

    Does recommend this dealer

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  • Oil change and tire rotation

    I was very happy with the service and the short time I had to wait


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    I was very happy with the service and the short time I had to wait

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2008

Lithia Volkswagen of Reno, near the surrounding areas of Reno, Carson City, Fernley, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new Volkswagen and used Volkswagen cars and SUVs.