Sewell Lexus of Fort Worth

4.2 out of 5 4.2
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Sewell Lexus of Fort Worth Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2004

In 1998, Sewell acquired Hillard Lexus in Fort Worth- one of the original Lexus dealerships that opened in 1989. Since a

...

cquiring Sewell Lexus of Fort Worth, we have tripled the number of vehicles sold in this dealership location. As part of the Sewell Family of Dealerships, Sewell Lexus of Fort Worth has earned the Elite of Lexus Award every year since the dealership was acquired.

"Obsessed with service since 1911."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 20, 2019

    I bought a 2015 Cadillac ATS and I thought this was the best car ever. At 80k miles the dealer diagnosed 12k in repairs. At this point I am forced to... sell this car. I will never buy another car from Sewell.

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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 24, 2019

    The Ft Worth Sewell dealership had the best deal on a new F Sport with the options I wanted. Aaron Summerhill was a straight shooter and the deal went... off flawlessly. The smoothest car deal I’ve ever had. I’ll be seeing him again when I’m due for a new one!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Joel. We are glad you had a good experience with Aaron Summerhill and the team at Sewell Lexus of Fort Worth. We hope you enjoy your new Le...xus F Sport, and we look forward to serving you again. Welcome to the Sewell family!

  • February 14, 2017

    Fast and enjoyable would be words I would use to describe my trip to Sewell. My salesman Steve Shadman was a pleasure to deal with, being not just knowledgeable... and helpful, but almost like working with a friend. Highly recommend this dealership to everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 4, 2018

    I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand... my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience, Mr. Floyd. We will pass along the positive feedback to Dennis DeCet and the team at Sewell Lexus of Fort Worth.... Thank you for choosing Sewell, we look forward to serving you again.

  • 5.0 out of 5
    June 23, 2018

    Trong was great to deal with. Bought the car sight unseen. He represent ed the condition of the vehicle accurately. Had the car shipped from his location.... Couldn't have been easier. Love the car.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Peter. We are glad you had a good experience with Trong Huynh. We hope you enjoy your new vehicle, and we look forward to serving you again....

  • 5.0 out of 5
    June 15, 2018

    When my car was totaled last year, I was very skeptical at the thought of having to purchase another one, having made bad choices in the past. Haggling... over price, rushed to buying what I didn't like was not what I needed. I had never been to Sewell Lexus before and was a little intimidated at first. Right away I was greeted with smiles which made me more comfortable. The 2 sales guys that assisted me Joe & Dillon, also 2 of the most impressive people I have ever met. I was given a complete car history, a explanation of the vehicle features and how to maintain it in detail. All my questions were answered completely and honestly and I was truly certain this was the vehicle for me and daily life. After being given an amazing purchase price, a detailed explanation of everything and excellent customer service , again they went above and beyond and offered my free car washes for as long as would own my car. WOW! I hate washing or cleaning my car!! I purchased my car along with their platinum extended warranty the very same day! I have never been more pleased with a car purchase EVER. They made my car buying and experience I will never forget and past year and a half of owning my car very enjoyable!!!! Thank you Guys!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience, Renee. We will pass along the positive feedback to Joe, Dillon and the Sewell Lexus of Fort Worth team. Thank y...ou for choosing Sewell. We look forward to serving you again.

  • 5.0 out of 5
    February 12, 2017

    The fact that they were willing to go out of their way to make the customer happy even after the purchase was completed made my new 2016 GS 200T purchase... a 5-star experience. Special thanks to their New Car Director Corey Hawkins for this. This kind of behavior will make everyone in my family go back to Lexus, and Sewell Lexus at Fort Worth in particular, when they will look for their next car. It was also a pleasure dealing with Brad Coker, Shane Nelson and Courtney Jones during the car buying process. Lexus Customer Service was also very cooperative and willing to help in every way they could. Love my new car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    December 3, 2016

    I asked for a quote for a 2017 Lexus. They quoted me $6,000.00 ABOVE MSRP. I purchased the car at another dealer with a discount. Caution.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear Jose, Thank you for taking the time to make us aware of your experience. Please allow me to personally extend my sincere apologies for your expe...rience with our Sales Department. Thank you for bringing this to our attention, as your complete satisfaction is very important to us. Sincerely, Gina Collins General Sales Manager 817-370-5109

  • 3.0 out of 5
    August 22, 2016

    The staff was friendly and professional. Will buy my next vehicle the same way.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 18, 2015

    I purchased a car February 26, 2015 and wired the funds the 27th to make sure they received the funds the next day which was on Friday, I asked them to... keep the car because the weather was bad enough to close the dealership. I lived 180 miles from Ft. Worth and I did not want to drive the car in bad weather. They sold it to someone else the next Monday for even less money by $200.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
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