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Reviews

Average Ratings

4.8
1233 lifetime reviews. Includes reviews of Park Place Lexus Grapevine from DealerRater.com
  • Buyer

    Excellent overall Nice facility. Generally great staff. Wait time can be sometime longer


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    Excellent overall Nice facility. Generally great staff. Wait time can be sometime longer

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best experience ever in buying a new car
    April 27, 2017

    Have bought many new cars over the years & many nightmares with each experience . Almost dreaded this most recent purchase I was so pleasantly sur...


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    Have bought many new cars over the years & many nightmares with each experience . Almost dreaded this most recent purchase I was so pleasantly surprised . The sales person could not in any way have been better. Several times I had to remind myself I was at a car dealership, I could use so many words to decrscribe my experience none would come close to decribeing how "awesome" & smooth everything went. Terry was kind, attentive to our needs , Patient , answered all our questions some more than once. Never wavered from putting our needs first. I will never go anywhere else for a new car &. Will make it a point to refer any & everyone I know to this dealership & sales person. Thank you Terry for such a great buying experience ...

    Does recommend this dealer

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  • Quick and Easy! We Love David!
    April 27, 2017

    David Hagen was so helpful and dedicated to satisfying our needs! He walked us through step by step in making our purchase of our new vehicle. He ...


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    David Hagen was so helpful and dedicated to satisfying our needs! He walked us through step by step in making our purchase of our new vehicle. He is very detailed and personable and it made the process so much easy. We are truly happy with our new purchase but even more excited to have David for future purchases at Park Place Grapevine. Highly recommend David! Thank you

    Does recommend this dealer

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  • Amazing customer service!
    April 26, 2017

    Kevin and Park Place Lexus Grapevine are truly amazing! My wife and I purchased our first Lexus together and the whole experience was great. Kevin...


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    Kevin and Park Place Lexus Grapevine are truly amazing! My wife and I purchased our first Lexus together and the whole experience was great. Kevin was very professional and always took time to explain things in detail. Charles Owen was also terrific! We are glad that we went to the right place and met the right people. We are customers for life! -SJ

    Does recommend this dealer

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  • An awesome sales representative!
    April 22, 2017

    I have never met a more dedicated person. He is a valuable asset of Lexus. He has impeccable customer service attributes, knowledge and hospitalit...


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    I have never met a more dedicated person. He is a valuable asset of Lexus. He has impeccable customer service attributes, knowledge and hospitality. He is awesome. I thank you Terry for going above and beyond in making my purchase an experience that will keep me buying the Lexus brand! Thanks again!

    Does recommend this dealer

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  • Oklahomans go to Park Place to buy your vehicles!!
    April 22, 2017

    We are from Oklahoma and have purchased 3 cars from Park Place, all from Josh Elam. Josh and Park Place Lexus are great. Everything about our expe...


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    We are from Oklahoma and have purchased 3 cars from Park Place, all from Josh Elam. Josh and Park Place Lexus are great. Everything about our experiences has been wonderful. Josh made buying our last car so easy by bringing my RCF to Oklahoma. We will not buy another Lexus from anybody but Park Place Lexus. Oklahoma Lexus dealerships should take notice and do business the way Park Place does. Thank you!!!

    Does recommend this dealer

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  • Great buying experience had wirh Randall Hood
    April 18, 2017

    My wife and myself had a very great experience going through the buying of our RX350 car..and he also helped us when we found a scratch on our car...


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    My wife and myself had a very great experience going through the buying of our RX350 car..and he also helped us when we found a scratch on our car just discovered after couple of days. Thanks Randall !!!

    Does recommend this dealer

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  • Save time and go to Park Place!
    April 17, 2017

    Mr Hood has made our experience in purchasing a car easy and fast. He is very kind and knowledgeable. He made sure that I get the car I needed and...


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    Mr Hood has made our experience in purchasing a car easy and fast. He is very kind and knowledgeable. He made sure that I get the car I needed and be very satisfied customer.

    Does recommend this dealer

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  • Nice selection of Certified Lexus
    April 17, 2017

    I visited the highest rated Lexus dealerships in DFW and found a better selection at ParkPlace David was easy to work with and helped with my se...


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    I visited the highest rated Lexus dealerships in DFW and found a better selection at ParkPlace David was easy to work with and helped with my selection

    Does recommend this dealer

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  • EXCEPTIONAL!!!!
    April 17, 2017

    David Hagen was by far the best i have dealt with in all my car buying experiences. You went above and beyond to make sure i was happy. I had an...


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    David Hagen was by far the best i have dealt with in all my car buying experiences. You went above and beyond to make sure i was happy. I had an amazing experience and that is just the way it should be. VERY VERY VERY HAPPY!!! I will continue to purchase any future vehicles through him as long as he's still there!!! He kept in touch to make sure there was nothing else that he could help me with, and believe me he's been EXCEPTIONAL!

    Does recommend this dealer

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