Charles Barker Toyota

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
417 lifetime reviews.

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  • 4.0 out of 5
    November 2, 2020

    The salesman was excellent when I to the financial part I did not see the paperwork afterwards I got home and look at what he did to me it did not look... right I put 6000 down and 1500 trade that should have lower the prices of the car

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 25, 2020

    Very bad experience in Suffolk at Caspian Motors salesman was down right rude and tried to get over on me. Long story short I cried after leaving there... because I knew I would never find my dream car. I headed back to North Carolina without a car and ended up getting a phone call from Mr. Ray in reference to my dream car a 2011 Cadillac Escalade. We talk real briefly, had a really good connection. I put in a credit application that night when I got home, and got a phone yesterday afternoon to come pick up my SUV. If you are looking for a good decent, godly salesman Ray Aiden is the man to go too! Thank you so much Ray for all your hardwork, I’ll be sending people your way!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Victoria, for your 5-star review. We are so glad that Ray was able to find and get you into your dream car! Enjoy it and thanks for Riding w...ith Charlie.

  • July 8, 2019

    I have done business with Charles Barker Toyota for 20 years now and I am on very satisfied customer. The Service Dept is second to none due to people... like Fred Phillips and Chris Belcher. These folks take care of my vehicles and will never take a customer down the road. They can trusted implicitly. Donna, the receptionist, is always there to give you a beautiful smile and red carpet treatment. It’s people like this is why I am a lifelong customer at Charles Barker Toyota.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your review! We're glad you had a great experience. Have a good day and thanks for Riding with Charlie!

  • 5.0 out of 5
    June 19, 2020

    We have done business with Charles Barker before, and our most recent experience was even better than the last! Bill Minyard helped us in buying our Honda... and made our visit very comfortable. He was fast and efficient with our paperwork, and extremely patient with our questions. When we arrived to pick up our car, Bill (and the Charles Barker Team) had everything ready. Purchasing a vehicle couldn’t have been easier or more enjoyable!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Rob! Your kindness is always appreciated.

  • 5.0 out of 5
    June 14, 2020

    Mr. Ray took the time to find a better Financing option for me. He took good care of me and helped me get the car I wanted.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving a review! We appreciate your feedback and are pleased to hear that Ray took good care of you. Please don't hesitate to reach out... if there's anything more that we can do for you. Have a wonderful week and thank you for Riding with Charlie!

  • 5.0 out of 5
    April 28, 2020

    This was a Kelly Blue Book Sale of our Truck to Charles Barker Toyota. We dealt with Mr. ray Aiden on a Saturday morning . Ray walked us through the transaction... and made it a very professional and pleasurable transaction. I would recommend dealing with this gentleman if you are looking to sell your Vehicle utilizing the KBB. offer. Ray is a breath of fresh air and you will be at ease dealing with him . Straight up great Guy!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Michael! Thank you for taking the time to leave a review of your experience. We're glad Ray was such a help to you. Please don't hesitate to reach ...out if there's anything more that we can do for you! Have a great weekend and thank you for 'Riding with Charlie"!

  • 5.0 out of 5
    February 8, 2020

    Extremely professional service. Knowledgeable, personable, and caring to needs as well as expectations. Exhausted all means possible to provide the accommodating... deal. Great work to the Charles Barker team. Antoine Whitted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review! We're glad that you had a great experience.

  • 5.0 out of 5
    August 23, 2019

    Ray Aiden was so wonderful, I will be. Customer for life. He is down to earth, genuine, personable, and you can actually converse with him. He listens... instead of interrupting so he can get in the next sales pitch. He is not aggressive, which made me want to buy from him even more. And he’s honest. When it comes time to buy another vehicle, I’m going to Ray Aiden.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Laura! Thanks for taking the time to leave us a review. We look forward to having you as a customer for life. Have a wonderful day and thank you fo...r Riding with Charlie!

  • 5.0 out of 5
    February 13, 2019

    I recently bought a 2017 Range Rover Sport. I drove 3 hours from DC to VA beach to buy the car. Great experience. I had discussed everything with the sales... person (Stiles Tanksley ) prior to arrival. We had negotiated the price and the trade in. All financing was in order...the process was very simple and straightforward. I highly recommend you work with Stiles on your next car purchase there! Very simple and easy guy to work with. Made my car purchase a breeze! He was always very responsive. I probably exchanges over 200 text messages and I always got a response to any question or comment I had!

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    Charles Barker Toyota

    We greatly appreciate your review! Thank you for traveling all the way down from DC to work with us. We hope to serve you again in the future. Enjoy y...our new Range Rover and thank you for riding with Charlie!

  • 5.0 out of 5
    February 5, 2019

    This is the 3rd time we came back to them to purchase a car. We were just satisfied and happy with our car buying experience with them, that when we needed... cars for our kids it was a no brainer going back to them. Especially Mr. Ray Aiden - so honest and trustworthy that he will have your back when it comes to buying a car. We never felt any of the high pressure and stress that comes from buying a car in the other typical dealerships. He went above and beyond making sure we get the best deal for what we could afford. We have always come out happy and satisfied. Thanks again, Charles Barker Toyota and Mr. Ray Aiden! For sure we will be going your way again soon! Eric & Joy Quinanola

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    Does recommend this dealer
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    Charles Barker Toyota

    Eric and Joy, thank you very much for taking the time to leave us a review, We're happy to hear that you had such a great experience with Ray and are ...grateful that you came back to purchase vehicles for your kids. People like you that remind us why we're in this business. Please don't hesitate to reach out if there's anything more that we can do for you. Have a great day and thank you for riding with Charlie!

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