Ewald's Hartford Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
481 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 30, 2020

    Dawn M was excellent to work with: friendly, professional and very helpful finding what I was looking for in a vehicle. I would recommend her at Ewald!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us such a wonderful review, we truly appreciate your business. We wish you many happy miles in your new vehicle.

  • 1.0 out of 5
    January 17, 2020

    After seeing a new car on Ewald Fords Website in Hartford I called to confirm they still had the vehicle and they did, So I drove 80 miles round trip to... buy this car that they had listed on their site for $24,443.00 and decided I would like to buy it well the sales guy Justin said well that has to be a mistake. So Justin went to his boss and said yea the price is $28,693.00 the web site is wrong. Oh yah and by the way the disclaimer at the bottom of the website says we do not have to honor prices on the site. Sounds like Bait and Switch to me. I will be reviewing this on any and every site I can find daily.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi John, Thank you for taking the time to write your review. I first would like to apologize to you on behalf of our Sales Department. We would like ...to discuss this further please call or email our General Manager at your earliest convenience. Jay E. - General Manager 262-673-9400 EwaldJ@ewaldauto.com. We look forward to hearing from you in the future

  • October 15, 2017

    This was our second time purchasing a vehicle from Ewald. Joseph Schellinger was our sales person. He was phenomenal. He was so patient with me while I... tried to decide what vehicle I wanted. He did his research and helped me to make an informed decision based on my financial needs and the vehicle options I wanted. Everyone there is phenomenal. I would recommend Joseph and Ewald to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the great review! We're happy to hear you had a good time working with Joseph. We truly appreciate your business and recommendation and we ...look forward to seeing you again soon!

  • 5.0 out of 5
    December 7, 2019

    Easy and smooth transaction with no pressure to buy lots of extras also easy to find. Appreciate knowing costs up front from Dawn. Thank you!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving a review regarding your experience. Hearing that you have a great experience working with Dawn is the best thing we could hope f...or! Your recommendation means a lot to us. Thank you for choosing Ewald's Hartford Ford, we wish you many happy miles in your new vehicle. We truly appreciate your business, and we look forward to seeing you again next time and follow us on Facebook for dealership events, special promotions and savings!

  • 5.0 out of 5
    October 7, 2019

    Dawn was extremely patient with us while we took our time to decide between two different models of vehicles. She was very quick to respond to us with... questions we had along the way and kept us up to date on the status of our ordered vehicle. She was great to work with!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for leaving an awesome review regarding your time spent working with Dawn at the dealership. We truly appreciate your business, and we look for...ward to seeing you again next time. Enjoy your new Vehicle and be sure to follow us on Facebook to see our Service Specials, Community Projects and Dealership Events!

  • 4.0 out of 5
    September 14, 2019

    Our salesman was knowledgeable and courteous and he found the car we were looking for quickly. We were about to purchase the car in less than 2 hours from... when we walked in the door.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to heat that you had a great experience working with Damon while at the dealership. We wish you many happy miles in your new vehicle. We ...look forward to serving you for many years to come and follow us on Facebook for dealership events, car shows and savings!

  • 5.0 out of 5
    September 5, 2019

    Dawn was a great salesperson and very knowledgeable, she answered all my questions about the car. She was very friendly and kept me informed about what... the next steps were. Thank you

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving such a wonderful review regarding your time working with Dawn. We are so thrilled to hear that you had a great experience. We lo...ok forward to seeing you at the dealership in the near future.

  • 4.0 out of 5
    August 22, 2019

    Dawn what's a great salesperson very knowledgeable and you couldn't ask for a better credit manager Andy but there's a guy working for them his name is... Charlie the guy's a xxxxxxx and I wouldn't do any business with him for love nor money..

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback regarding your experience working with Dawn & Andy. It is important that our customers are heard and are taken care of pro...perly when they visit the dealership. We are sorry for your poor experience with Charlie and would like to learn about your situation, please email us at social@ewaldauto.com. We look forward to seeing you again in the future and have a great weekend.

  • 5.0 out of 5
    July 11, 2019

    I met with Dawn Morris,she is one xxxx of a vehicle saleswoman! She called me right away on Monday morning to get a test drive set up for that same day!... She didn't skip a beat when I was an hour and a half late. I was so nervous walking in but as soon as I sat down with Dawn all my fear and stress melted away! She made the buying a new vehicle process so fun and easy to understand and follow. She thoroughly answered all of my questions and concerns and even opened the doors for me, because I was on crutches at the time! I am honestly blown away by her service skills along with her follow up!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback regarding your experience working with Dawn. It is important that our customers are heard and are taken care of properly w...hen they visit the dealership. We look forward to seeing you again in the future and congrats on purchasing your new vehicle.

  • 5.0 out of 5
    July 10, 2019

    First off the Ewald family is a class act. Any of their dealerships that you go to you will be treated with top notch customer service. We just recently... bought three cars in a matter of a week from Ewald Ford and Jay Ewald and his staff (Doug and Joeseph) were incredible. We will continue to buy cars from the Ewalds.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good Morning Thanks for the great review! We're happy to hear you had a good time working with our staff during your visit. We truly appreciate your b...usiness, and we look forward to seeing you again next time. Enjoy your new vehicle!

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