Service & Repair

Today's Hours

Service 8:00 AM - 3:00 PM
Mon 7:00 AM - 5:30 PM
Tue 7:00 AM - 5:30 PM
Wed 7:00 AM - 5:30 PM
Thu 7:00 AM - 5:30 PM
Fri 7:00 AM - 5:30 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
Read service reviews from other customers.
182 Service Reviews

Warranty on Parts & Labor

12 months / 12000 miles

GM Goodwrench Service: When you bring your vehicle in for repairs not covered under your new vehicle warranty, the GM Goodwrench Service Plus Warranty is your assurance that we'll stand behind our work. When you pay for any of the services covered under this warranty, you're all set for as long as you own that vehicle. Click here for more details.

When you bring your vehicle in to Suttle Motors, you are not only covered under your new vehicle warranty, but also the GM Goodwrench Service Plus Warranty. When you pay for any of the services covered under this warranty, you are all set for as long as you own the vehicle - regardless of mileage! If you don't have the GM Goodwrench Service Plus Warranty, rest assured, you are still covered for 12 months or 12,000 miles on any of our auto service work. When you bring your car to Suttle Motors, know that you are protected! Limited Lifetime Parts Warranty Take advantage of our Limited Lifetime Parts Warranty available exclusively at GM dealers. Take advantage of our Limited Lifetime Parts Warranty. Purchase an eligible, dealer-installed part and if it ever needs to be replaced, the Limited Lifetime Parts Warranty will cover the cost of the new part. Select auto parts only. Parts must be dealer installed and customer paid. Warranty does not cover labor for replacement part installation. Go to certifiedservicepartswarranty.com for full warranty details. Retail customers only. See dealer for eligible vehicles and details. Please confirm warranty with dealer. Call for details. Restrictions apply.

GM Goodwrench Service: When you bring your vehicle in for repairs not covered under your new vehicle warranty, the GM Goodwrench Service Plus Warranty is your assurance that we'll stand behind our work. When you pay for any of the services covered under this warranty, you're all set for as long as you own that vehicle. Click here for more details.

When you bring your vehicle in to Suttle Motors, you are not only covered under your new vehicle warranty, but also the GM Goodwrench Service Plus Warranty. When you pay for any of the services covered under this warranty, you are all set for as long as you own the vehicle - regardless of mileage! If you don't have the GM Goodwrench Service Plus Warranty, rest assured, you are still covered for 12 months or 12,000 miles on any of our auto service work. When you bring your car to Suttle Motors, know that you are protected! Limited Lifetime Parts Warranty Take advantage of our Limited Lifetime Parts Warranty available exclusively at GM dealers. Take advantage of our Limited Lifetime Parts Warranty. Purchase an eligible, dealer-installed part and if it ever needs to be replaced, the Limited Lifetime Parts Warranty will cover the cost of the new part. Select auto parts only. Parts must be dealer installed and customer paid. Warranty does not cover labor for replacement part installation. Go to certifiedservicepartswarranty.com for full warranty details. Retail customers only. See dealer for eligible vehicles and details. Please confirm warranty with dealer. Call for details. Restrictions apply.

Services Offered

Battery Service Complimentary
Oil, Filter Change $39.95 and up*
New Battery $129.95 and up*

Fast Facts

  • Year Established: 1934
  • Technicians with 10+ Years Experience
  • Vehicle Detailing
  • Body Shop
  • Factory-certified Technicians
  • Factory-certified Service Center
  • Parts and Accessories
  • Service Bays: 14

Features & Amenities

  • Express Checkout Available
  • One of the largest auto repair facilities
  • Available 90 days same as cash Call for details
  • Customer Lounge
  • Early Drop-Off
  • Online Service Appointment Scheduling
  • Military Discounts on Service
  • Rental Service
  • Complimentary Beverages
  • Complimentary Shuttle Service
  • Kids Play Room
  • HDTVs
  • Children Friendly Waiting Area
  • Late Pick-Up
  • Complimentary Wi-Fi

About Our Service Center

Schedule Car Maintenance at Suttle Motors' Newport News Auto Service Center At Suttle Motors in Newport News, serving drivers from Hampton to Williamsburg, we operate one of the largest auto repair facilities on the Peninsula. Come to our Cadillac, Buick and GMC dealership here in Newport News for everything from routine oil changes and brake pad replacement to auto body repair in our collision center. Our Automotive Service Excellence (ASE) certified mechanics are ready to handle routine auto service, maintenance and major car repairs. Fill out the below form to make an appointment with us today.
Suttle Motors
12525 Jefferson Avenue Newport News, VA 23602
New (757) 269-3174
Used (757) 269-3190
Service (757) 269-3178
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.

Battery Service


Complimentary

Disclaimer

No charge battery test good on most GM vehicles. Excludes select vehicles. See dealer for details Must present before service. Please call for details.
No charge battery test good on most GM vehicles.

Suttle Motors

12525 Jefferson Avenue Newport News, VA 23602
757-269-3178
Schedule Service On Dealer's Site
*This is a starting price for basic services. Prices varies by type of car or past/service option offered.

Advertisers on Cars.com may include information about special offers, incentives, pricing programs or warranties associated with a specific brand, model, or vehicle ("Offers"). Cars.com is not responsible for the content of any such Offers, nor responsible for any errors or omissions in Offer contents or descriptions. Users of the site should contact the relevant advertiser for full details on any such Offers, including eligibility requirements, limitations and restrictions, and availability.

Oil, Filter Change


$39.95 and up*

Disclaimer

5-Quart Oil Change, 4-Tire Rotation, 27-Point Inspection $39.95 * dexos1 Synthetic Blend Includes: Check fluid levels, steering, suspension, wiper blades, exhaust, brakes, belts, hoses, and tires. Excludes full synthetic oil and diesel engines. *Balancing tires, tax, and more than 5-quarts of oil extra. Most V-6 and V-8 engines and other select vehicles require more than 5-quarts of oil. See dealer for eligible vehicles and details.
5-Quart Oil Change, 4-Tire Rotation, 27-Point Inspection $39.95 * dexos1 Synthetic Blend Includes: Check fluid levels, steering, suspension, wiper blades, exhaust, brakes, belts, hoses, and tires. Excludes full synthetic oil and diesel engines. *Balancing tires, tax, and more than 5-quarts of oi

Suttle Motors

12525 Jefferson Avenue Newport News, VA 23602
757-269-3178
Schedule Service On Dealer's Site
*This is a starting price for basic services. Prices varies by type of car or past/service option offered.

Advertisers on Cars.com may include information about special offers, incentives, pricing programs or warranties associated with a specific brand, model, or vehicle ("Offers"). Cars.com is not responsible for the content of any such Offers, nor responsible for any errors or omissions in Offer contents or descriptions. Users of the site should contact the relevant advertiser for full details on any such Offers, including eligibility requirements, limitations and restrictions, and availability.

New Brake Pads/Shoes (Rear)


$99.95 and up*

Disclaimer

Brake Pads Installed - ACDelco Professional DuraStop Brake Pads $99.95 * Per Axle Includes rotor inspection. *Turning or replacing rotors, all other services, and tax extra. Excludes Corvette and other select vehicles. Retail customers only. See dealer for eligible vehicles and details.
Brake Pads Installed - ACDelco Professional DuraStop Brake Pads $99.95 * Per Axle (rear) Includes rotor inspection. *Turning or replacing rotors, all other services, and tax extra. Excludes Corvette and other select vehicles. Retail customers only. See dealer for eligible vehicles and details.

Suttle Motors

12525 Jefferson Avenue Newport News, VA 23602
757-269-3178
Schedule Service On Dealer's Site
*This is a starting price for basic services. Prices varies by type of car or past/service option offered.

Advertisers on Cars.com may include information about special offers, incentives, pricing programs or warranties associated with a specific brand, model, or vehicle ("Offers"). Cars.com is not responsible for the content of any such Offers, nor responsible for any errors or omissions in Offer contents or descriptions. Users of the site should contact the relevant advertiser for full details on any such Offers, including eligibility requirements, limitations and restrictions, and availability.

New Brake Pads/Shoes (Front)


$99.95 and up*

Disclaimer

Brake Pads Installed - ACDelco Professional DuraStop Brake Pads $99.95 * Per Axle Includes rotor inspection. *Turning or replacing rotors, all other services, and tax extra. Excludes Corvette and other select vehicles. Retail customers only. See dealer for eligible vehicles and details.
Brake Pads Installed - ACDelco Professional DuraStop Brake Pads $99.95 * Per Axle (FRONT) Includes rotor inspection. *Turning or replacing rotors, all other services, and tax extra. Excludes Corvette and other select vehicles. Retail customers only. See dealer for eligible vehicles and details.

Suttle Motors

12525 Jefferson Avenue Newport News, VA 23602
757-269-3178
Schedule Service On Dealer's Site
*This is a starting price for basic services. Prices varies by type of car or past/service option offered.

Advertisers on Cars.com may include information about special offers, incentives, pricing programs or warranties associated with a specific brand, model, or vehicle ("Offers"). Cars.com is not responsible for the content of any such Offers, nor responsible for any errors or omissions in Offer contents or descriptions. Users of the site should contact the relevant advertiser for full details on any such Offers, including eligibility requirements, limitations and restrictions, and availability.

New Battery


$129.95 and up*

Disclaimer

ACDelco Professional Silver Battery $129.95 * Plus $24.95 installation on most GM vehicles 30 month free replacement limited warranty.** No charge battery test good on most GM vehicles. Pressure tested to ensure heat seal of battery cover Designed to increase life and reduce water consumption for battery durability *Tax extra. Excludes AGM batteries and select vehicles. See dealer for details. **To the original retail purchaser. Parts only; installation extra. Excludes select vehicles. See dealer for details.
ACDelco Professional Silver Battery $129.95 * Plus $24.95 installation on most GM vehicles

Suttle Motors

12525 Jefferson Avenue Newport News, VA 23602
757-269-3178
Schedule Service On Dealer's Site
*This is a starting price for basic services. Prices varies by type of car or past/service option offered.

Advertisers on Cars.com may include information about special offers, incentives, pricing programs or warranties associated with a specific brand, model, or vehicle ("Offers"). Cars.com is not responsible for the content of any such Offers, nor responsible for any errors or omissions in Offer contents or descriptions. Users of the site should contact the relevant advertiser for full details on any such Offers, including eligibility requirements, limitations and restrictions, and availability.

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